I made an appointment with Dr. Ingwersen after having several bad experiences with my former…read moreprimary care doctor. Dr. Ingwersen validated everything I told her on my first consultation/visit. After meeting with her I was referred and sent to 2 specialists, one of which was an allergist. My former doctor just shrugged off my allergies and basically told me to deal with it. Thanks to Dr. Ingwersen I am now at maintenance level of allergy shots and feel better than I have in years. I spent 5 years with my former PC physician and 10 minutes with Dr. Ingwersen. She gave me more care than he ever did.

I have been seeing Diane for approximately two years and have never felt more in control,…read moreempowered, and educated about my body and my health conditions. She makes me feel so seen and like we are partners in my health, not I'm just an incompetent dummy like other practitioners in town have made me feel. She takes the time to really listen and focuses on the root of the issues. She focuses heavily on balance, giving myself grace, and sustainability when suggesting changes I can make that may help, instead of suggesting 180 degree life overhauls. I have suffered from disordered eating for my entire life and since being in her care I have developed such a better relationship with food and my health and my body. She treats the mind and the body together and she doesn't just treat me, she teaches me and that makes all the difference in the world. I recommend her to EVERYONE!!!

Absolutely the best medical office in Owensboro in my experience. The office is clean, easy to…read morefind, and setup to be very pleasing to both the eye and the soul (love the names of the rooms). The assisting staff of Sarah and Brittany are both kind, patient and accommodating. They are also very friendly and go out of their way to make me feel comfortable, even when I have lots of questions. Diane is kind, first and foremost. She listens to my symptoms and concerns, my goals (short term and long term) and partners with me. I feel that my concerns are always addressed and that I know she has listened to me fully. She is also welcome to newer medicine ideas, which are fully appreciated. I highly recommend for normal medical care, weight loss, and/or assistance with an overall healthy lifestyle

Great clinic and love Dr. Douglas. He has been a great family doctor. He listens to your needs and…read moremakes sure that you both are in the same page before you leave.

Excellent doctors and staff. Dr. Kelly spends time with you to truly understand your need. The…read morestaff is courteous and efficient. Very clean facility, easy access. Highly recommend!

My hunt for a family doctor started in Lexington, but I couldn't find a solid physician who was…read moreboth taking new patients AND had availability in less than 1-2 months. Since I travel to Louisville with moderate frequency, it's no problem to have a doc there. Wait time for new patients was 2 weeks, below average of other places I called. The main thing is that Dr Gilberts took her time and didn't rush me out. We had engaging conversation and she easily established trust. It was frankly the first time I did NOT feel like another faceless copayment. I felt human and like she genuinely cared about the outcome of my health. Needless to say I highly recommend Dr Gilberts and I am excited to have finally located a doctor that understands me. All other neurotic hypochondriac entrepreneurs and professionals will feel right at home, just like me :)

Never been to this office and refuse to go for this reason: called to see if they were accepting…read morenew patients, person asks me what insurance I have which is typical but what they said after that shocked me. They told me to have my medical records sent to the office so the doctor could review them and he would determine if he would accept me as a patient after that. Now what ethical doctor picks his patients like that? I also heard of someone who was asked over the phone what kinds of meds they were on and when they asked the receptionist why, they were told they would not have been accepted if they had been on certain drugs. Unbelievable. Something just isn't right here.

I have been going to Dr. McCleerey's office for over ten yrs. I have never had any issue's at any…read moretime. You make an appt. and you are in and out quickly. He cares about his patient and actually listens. Wait time in his office is the best I have ever seen in my life. His staff is friendly and always have been. I would recommend his practice to anyone at any time.

Dr. Long's office was recommended by a coworker when I moved here 3 years ago. I really like the…read moresmall town feel of this office. I will see Dr. Long or his LPN as she can write a prescription too. Both are always thorough and will spend as much time with me as needed.

I have been with Doc for over 12 years. He is the epitome of a great doctor...and person. I highly…read morerespect him, and his staff and NPs as well. Doc spends time with you and gets to know you as a person, he is smart and caring and will get you fixed up in no time flat. I couldn't be happier with him or his office.

First time patient here!! Came here from a recommendation from a co-worker. I needed to find a…read moreprimary doctor. Scheduling the appointment was fairly easy, got one within a week from the day I called. They even mailed out a packet for me to fill out before my appointment. Arriving to my appointment was abit confusing. The Cool Spring plaza has a couple of HMH family care doctors. This particular one is located in the front of Cool Springs (facing ring road). I parked in the back of Cool Springs, behind this office. I signed in and set up my insurance and other info they needed. I was surprised to have a wait time about 20 minutes. The waiting room was super spacious and a couple of Tvs on and some reading material. Once called back, did normal check up and meet and greet with my Dr and was on my way. Super easy check out and made way to the lab literally a couple of doors down. They were super quick and efficient. I was in and out of there less than 10 minutes. Let's see how it goes when I am sick.

Terrible service! Treated with such disrespect!!! Lastly, we went back to an examining room at…read more1:20. The medical assistant told us we would be seen next because there was only one patient before us. At 2:45 we had not been seen by a doctor or NP. We decided to leave. Every room we passed by was empty and everyone was standing back talking and yet not one person asked if we needed help. Disgusting practice!! I will never take my granddaughter there again. This was the 2nd time a mistake and or neglect was made concerning my granddaughter . I'm reporting today's episode to Baptist Health Patient Advocate.

I've been a patient at the Heart Rhythm Center for years and have always had a true five star…read moreexperience. Bradycardia runs in my family so as long as I can remember my slow pulse has panicked Primary Care doctors. As a child and teenager I knew a pulse of 38 was absolutely normal. As a young adult when I started long distance running it was not unusual to have a pulse in the mid twenties. When I lived in California I had been a study subject of University of California Medical Center in San Francisco and Stanford University. After moving to Kentucky I found a wonderful Cardiologist that was comfortable monitoring my Bradycardia. When my bradycardia started changing in it's normal pattern my Cardiologist referred me to the Heart Rhythm Center. Dr Thomas was the doctor that oversaw my continued treatment. He made recommendations along the way but was understanding about my hesitancy to over react. Once it was obvious I needed to consider a pacemaker due to A-Fib and a heart rhythm that was anywhere from slow to rapid Dr Thomas was the right doctor to handle my case. He had the experience to handle my other medical challenge of allergies to components of a routine pacemaker. Dr Thomas deserves at least ten stars for his ability to locate a modified pacemaker that I would not have an allergic reaction to. Since my successful pacemaker surgery I routinely check in with the pacemaker programmers at the Heart Rhythm Center. I also have follow-up visits with an APRN that is fantastic at the Heart Rhythm Center. The Heart Rhythm Center is not for all heart issues but if your medical condition has to do with any form of rhythm irregularities the Heart Rhythm Center is the place you want to be treated at.

We went there today after just being there 30 days ago for medication refills. First of all our…read moredoctor abruptly left with no notice. Then when you call to get your meds refilled, they tell you how busy they are and will do you a favor by trying to get you in. They can't help you with your meds, even though you just came in recently. When one of the meds happens to be a narcotic, they automatically think you are an addict. Also, we didn't ask for the narcotic in the beginning and can easily do without it particularly if you have to be lectured. Secondly, when we walked into the office, no greeting at all, they said NAME after they finally mustered up the strength to notice you standing there. When you go back to the exam room, the assistant does not give you any recognition. I'm not sure she knew we were there. She then ask which medication you need refilled. You tell her, she begins to tell you that you have never gotten that medication in an argumentative fashion making you feel like you have just robbed a store and got caught. Finally the NP comes in and says it is common practice for the medication to not be listed, but if that is true, why would the assistant not know that before she practically called us liars by telling us we never got it before. Thirdly the NP could clearly see we were agitated, she asked why, we told her to just not worry about it. She said I need to know so I can fix it. We told her that the staff had just been rude here and on previous calls and we were also frustrated because we had recently been in and now we had to come back so soon. After we told her about the staff, she said we were very negative and that only the patients who were trying to get narcotics had been a problem during the transition of losing the other NP. So with that comment, we left and my husband came home suffering with kidney stone pain and bloody urine. We would have told her but I can't believe it would have made a difference to anyone in the office. When you look for healthcare providers, look for people who don't want to just shuffle people around like cattle. Yes my husband was a little rough in his attitude but no one asked if he was in pain. I hope no one goes there who in a bad mental state. At least we just came home and roughed it out.