Wonderful customer service. Respectful, timely and quality work. I would recommend Tony and his…read morebusiness.

Never deal with these people again. Poor quality glass broke my antenna and missed a few screws…read moreinstalling the trim

I had to replace the front windshield for my Lexus SUV ... these guys had the best price by far…read more After putting the job off for several months, went back to them to confirm that they would still honour the previous quote, which they did, and they finished the job very quickly and well. Wouldn't hesitate to go back to them again

Very pleased with the service I received when I replaced my windshield. Ken and his staff were…read morecourteous, profesional and kind. I waited on their comfy couch while my windshield was being installed and I was treated to snacks, beverages and a great movie that was so good I almost didn't want to leave! The work done was great and the price was reasonable and the wait was not too long. To top it all off, when I returned to my car, there was a nice mug and a Keychain pocket knife. Also, I got a follow up a day or so after to see if there were any issues, there weren't any. I wouldn't hesitate to recommend them or use their services in the future. There is a reason they have numerous 5 star reviews, so glad I found them.

I ask, "what's the advantage of coming to your shop instead of a dealership?"…read more Ken answers, "well, you know who's installing your glass, and it's for sure quality work and service." Ok Ken, take my money. Thank you for your professionalism and friendliness. Will be back (if we have to)! Steff and Charles PS. We have a nickname for you - 'life coach'!

Quick to make appointment and to get the windshield replaced at a very busy time of the year. All…read moreat a fair price. Thanks Chris!

From the owner: "Complete Auto Glass Solutions in Niagara Falls is locally owned and operated. Together our trained…read moreprofessionals provide over 65 years of Auto Glass experience. Our story is simple, we felt that there was a need for more value, and personal customer service, in the auto glass industry. With extensive training and experience and a genuine desire to offer the best, Complete Auto Glass Solutions was formed. Using only top quality materials and suppliers, and backed by our guarantee, we are proud to offer you service that is unprecedented in the industry."

My headache started when a rock hit my passenger side windshield. I put off getting it repaired for…read moreover a month because I didn't want to deal with the hassle of losing time without my vehicle. Initially, I visited another glass repair shop, but when I came to Titan Glass for a second opinion, I was impressed by how friendly, knowledgeable, and attentive they were to my concerns about being without my car. They were very competitive with pricing and worked with my schedule to fit in an appointment. They even offered to adjust the calibration for my vehicle's self-driving feature. After receiving my car back, there was a small flaw in the glass, but they quickly fixed it without any issues. They also made sure my car was kept very clean. I highly recommend the staff at this location. While I hope I never have to visit them again, I know exactly where I'll go if I do!

Very impressed by the Titan Auto Glass team - as others have said here, they really do treat you…read morelike a VIP and stand by their work. After getting a large crack in my windshield, the team went above and beyond to ensure that the replacement was quick and like-new. I'd happily recommend them to anyone.

Terrible company. Purposely did a chip repair that they knew would not work and would make it…read moreworse. Looking back at it now, it's like they intentionally did something they knew would increase their revenue, by now requiring a windshield replacement, at a great cost. And not covered by insurance, as they had proposed it would be. This company is con. No corporate control of their franchise owners' shady behaviour. Will never ever return and would council others to avoid like the plague. Shameful. Made my lovely wife cry...

After a stressful time of my vehicle being vandalized and having two windows broken Speedy auto…read moreglass in Burlington on Fairview did an excellent job in getting my vehicle fixed. One window was replaced the next day and one small quarter window had to be ordered from the US as they scoured everywhere to find it. They came thru on both visits, booked and kept appointments, worked with my insurance company and my final invoice was exactly as quoted. Thanks for the excellent customer service to the team there under Chris' leadership.

Phenomenal service. Efficient, friendly, and a job well done. They went above and beyond with the…read morework. And even took photos so I could see what they had done. Amazing.

Terrible. From the craftsmanship and professionalism... I have had two cars (never will bring…read moreanother vehicle or suggest anyone to) and have had issues with both. The first car I had done was a Lexus. Normally when I go into a tint shop, you explain what you'd like to have done, see and hear some options and go from there. Not this place. Immediately Matt will tell you he can't/won't do this, will not put a specific % of tint because it's not legal. The ministry will straight tell anyone who tells you they won't put on what you want that they CANNOT do that. Continuously saying we can't do that we are not going to do what you want. Basically very simple and not accommodating. When I received my Lexus back what they had used for their applicator/cleaner had ran down all my interior trim and door panels and did not wipe it off and it stained everything. Would not make my tint strip "appear" straight instead of following the curvature of the windshield. Said they don't do that sort of thing. Again, very poor workmanship if you can't even offer a simple service that's tailored to tinting. Now I've recently had my '01 Camry done, originally about a month ago. Again, would not do a tint strip for me cause they said they'd have to cut it into two pieces or only come down a certain height that's marked on the windshield or to the bottom of the mirror, again bizarre. Never have I had an issue with asking to put tint somewhere. Basically it just seems like they are in it for the simple easy way out for the least amount of effort and most amount of return$$$. So a few days after I had the tint done I then put my windows down for the first time and that's when I noticed extremely bad scratches in the tint film itself. I mean gouges. I never even thought to really check because let's be honest they do this for a living, you will know INSTANTLY if the squeegee has marred or scratched the tint film because you'll feel it in your hand (I've done very little tinting/applying vinyl for personal things and learnt very quickly how easy it is and important to keep the squeegee clean.) I then checked the rest of the car and of course every window in all the corners and the side were all scratched up. I was honestly surprised it left the shop like that. What does that tell you about the guy who did it?? Obviously doesn't give a shit because he would have known instantly. Common thing to do would be to peel it off, do it again do it proper. No, they left it. So I immediately emailed Matt and told him what was going on. No answer. Emailed again. Still now answer. Called and left messages. NO ANSWER. I finally got ahold of them and Matt is off for the week. I told his worker what had been discovered and that he wanted to see it. I can't remember his name but Dan maybe? Not sure, but very unprofessional. He obviously does not deal with clients at any capacity because his people skills were horrible. He basically went on to tell me that if they were to pull off the tint and they discover that if the glass is scratched (which, like any other professionally run business that would obviously have to deal with an issue that may be a possibility with the glass itself, should be noted and recorded and let the customer know if there is a potential with defects in the tint due to imperfections in the glass, my car has no scratches on the windows, period.) tried to tell me that I WOULD HAVE TO PAY THEM TO REAPPLY OR LEAVE THE WINDOW BLANK!... I couldn't believe he said that. These were obviously damaged by the tinter and had NOTHING TO DO WITH MY CAR. When the scratches are in shapes and arcs towards the sides and corners of the window (typical movement style when pushing out water applying tint...) it's obviously NOT in the glass. The tint was so badly scratched in some areas you could see daylight. I eventually got the car back in about two weeks later after being pushed back because of excuses (one being I had to go out of town mid week), it finally went back on 21/09/16. Matt was there and seemed very short. Basically seeming like he was ignoring me and saying very little. He had come out to see the scratches, well, barely, to be honest I don't even think he had a good look, would cut me off mid convo to say what he needed to say and basically brushed me off. Funny once they have your money you get treated like a piece of shit... We walk back into his back alley office, he throws his glasses on the table and tells me again, we will have difficulty putting that tint strip on yadda yadda yadda, he even went as far to say we don't know how to take that mirror off we will probably break your windshield....!!!! Took me 2 seconds to look up how to take it off, I grabbed a nail, slipped it through a slot on the side of the mirror, VOILA! No broken windshield and you have perfect NORMAL access to put a tint strip on. Emails me yesterday said they tried twice kept folding. Windshield was still dirty and NO ATTEMPT was actually made. Screw this plce

We have visited Richmond Hill Auto Glass few times to fix the glass for our cars…read more Their service is very good; we get quote on the phone. Their price is very competitive; almost 1/3 price lower than the quote we got from a body shop. We provide the credit card to order the glass ahead on time. Then the glass is replaced on the same day when the glass arrives. They deliver the fix nicely and we saved a lot of money. We are happy for all visits.

I was completely blown away by the incredible service and communication from Richmond Hill Auto…read moreGlass. The technician who worked on my car was very thorough, and polite. Everything I asked for - they provided. I HIGHLY recommend to anyone in need of auto glass repair. Forget Apple Auto Glass and those other guys who charge you huge $$. BB

Dent removed from rear hatch. Fabulous and flawless job! Our office manages a big fleet so I took…read morecards for everyone else. Highly recommend!

I had a 3 inch horizontal dent on the curved on the left passenger door and a small dent on the…read morefront right fender. Christina explained to me the process of the repair and what to expect from the it. She was professional, straight forward and friendly. Morgan removed the dents so completely there is no indication it was ever there. Precision saved me from forever having my eyes drawn to that dent every time I looked at the car. I can't believe that I can't even see where the dent was. The service was very friendly, professional and efficient. Absolutely outstanding. I am very happy with the result and would recommend them without a hesitation. Peter56