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Smiles on Cypress Point

2.5 (19 reviews)
Closed • Closed

Services - Smiles on Cypress Point

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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Ask the Community - Smiles on Cypress Point

Palm Coast Dental Care

Palm Coast Dental Care

2.3(27 reviews)
4.4 mi

First of all, Dr Smiley IS NO LONGER WITH THE OFFICE. I was not told that at all…read more Secondly, The front office receptionist, Kat, was argumentative and rude in regard to our wearing gloves. That aside: The hygienist and Dr Mohler are wonderful! My boy is autistic and he loved them! Very good, professional and understanding.

First off this review is not a reflection of Dr Mohler who was excellent and went above and beyond…read moreto make sure I was comfortable during my procedure. I struggle with severe anxiety when going to the dentist they agreed to prescribe me medication to make sure that I was comfortable. Upon arrival and going back into my room, I asked if I should take the medication now she said she didn't know what I was talking about or what it was that I was taking. Meanwhile, leading up to the appointment, they make a huge deal that I have to have someone present in case I fall and they don't want to be liable. Yet the dental assistant who is taking care of me, was not aware of my situation. Problem number one. However, she was very kind. Her name was Kathy and I had a good experience with her also. During my procedure, I had shooting pain and they had to give me additional anesthetic and we were able to finish the procedure. Again, THEY were very patient with me. Upon leaving, I asked if I would need to take any pain medication and they said all that you will need is Tylenol or Motrin. I said great! Three hours later the Novacaine has worn off, I've taken Tylenol and Motrin and I'm having severe shooting nerve pain in my face can't drink water or eat food. I called the dentist office and use the emergency extension and no one answers. I call back again and no one answers, so I leave a voicemail. Realizing that the office is going to close in the next 30 minutes, I have to hop in my car still somewhat sedated and in severe pain and drive up to the office. I walk in to five ladies sitting at the desk. Frustrated that no one could pick up the phone or return my call. I expressed my symptoms in detail and say that I need some medication and help. They say no problem. We will send it over to the pharmacy now, your doctors's gone, but we're going to have the other doctor. Call it in. Give it about 30 minutes. I get over to the pharmacy and all they've called me in as a steroid. I tell them that I need a stronger pain medication to manage my symptoms. They referred me to the emergency room. (I didn't come and spend $1700 on a crown to try and acquire Percocet...but was seemingly treated that way) Thank God, I go to the emergency room and I'm treated like a human being in pain and they give me what I need. $400 later mind you out-of-pocket The dentist office says that they've put a note for the doctor to reach out to me first thing in the morning regarding my emergency pain. No one reaches out to me. I have to call the office at 3 o'clock and I'm given an attitude and excuses. (Said they were busy with other patients....) Be careful going to this office. The doctor is great. The front office is unprofessional, rude, and incompetent.

Smiles on Cypress Point - generaldentistry - Updated May 2026

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