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Kernersville, NC

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Smiles By Design

4.0 (5 reviews)
Closed • 7:00 am - 3:30 pm
Updated 1 month ago

Services - Smiles By Design

Cavity treatment

Dental exams

Tooth filling replacement or repair

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11 years ago

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10 years ago

Awesome staff, very friendly and professional. We bring our whole family of 6 to see Dr Amy Jo. I wouldn't go anywhere else.

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10 years ago

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Teresa G Biggerstaff, DDS MD

Teresa G Biggerstaff, DDS MD

4.4(13 reviews)
1.3 mi

This office is so clean and nicely furnished that I wouldn't mind living there. And I hate going…read moreto the dentist/doctor! It's called, "Advanced Oral & Facial Surgery" (I think she also does face lifts and botox). It's easy to find and you can park right in front of the building. I had to get 4 wisdom teeth extracted; I had never been put under before, so I was really nervous about surgery and recovery. I was especially anxious, because my friend had gotten hers extracted a week before, and her surgeon (somewhere up in Washington, D.C.) broke the tooth adjacent to the one he was extracting. I'd also read a bunch of scary online forums about dry sockets, vomiting and fainting after surgery. During consultation, Dr. Biggerstaff explained that the top wisdom teeth were close to the sinuses and the bottom wisdom teeth were close to nerves in the jaw area, but that she could fix it if she got the nerves or sinuses. Maybe I'm a masochist, but I like these things explained to me beforehand. I was having problems understanding my insurance, but the front desk was really patient and helpful. They are an out-of-network office, but it turns out that my in-network offices charged more anyway. I am healing nicely and very quickly, and I completely attribute that to the expertise of the oral surgeon. And as it turns out, Dr. Biggerstaff is the only female oral surgeon in Kernersville. Girl Power!!! I think the only thing that can be improved is their after-surgery instruction sheet, which, though very, very thorough and empathetic, reads funny in some spots. For example, it says, "...you should begin rinsing at least 5-6 times a day especially after eating with a cup of warm water mixed with a teaspoon of salt". This obviously is meant to say, "...you should begin rinsing at least 5-6 times a day with a cup of warm water mixed with a teaspoon of salt, especially after eating". Or as another example, "...the area should be kept clean especially after meals with salt water rinses or a toothbrush." (I don't eat meals with salt water rinses or with a toothbrush.) I can't recommend this office and this oral surgeon enough! Thank you!

Beware! Teresa is an incompetent "oral surgeon" who is interested in making money. She "performed'…read more2 oral surgeries on my front tooth and both procedures failed. I ltimately had to go to another oral surgeon to have him clean out my surgical site and start over with a 100% success rate. At one point, when she was putting new stitches in my mouth, she was chatting with her assistant about dying her daughter's hair, as if she were in a group knitting class. After the 2nd failed graft for an implant, she asked me what I was going to do next about? I paid her $8000.00 for a botched job. DO NOT USE HER!

Matthew Keider - Dr. Matthew K. Keider, DDS | Dentist in Winston-Salem, NC - Our Staff

Matthew Keider

4.7(3 reviews)
13.6 mi

I had gotten a Living Social deal for a teeth cleaning. At first, I was frustrated 'cause they'd…read moreaccidentally booked me for the wrong service, and I had to come back. However ... The staff is super-super friendly, warm, and professional. The receptionist was very accommodating, the X-ray tech was friendly and meticulous, and the hygienist was likewise thorough and sociable. The equipment seems like the latest technology. As Christina D. mentions, the dental chairs have massaging backs (a pleasant surprise). Dr. Keider also used a laser imaging tool on my molars to see if there were any crevices that could harbor bacteria out of sight. They offer bottled water and sodas in the waiting area, and have a whole little refreshment section. The goodie bag was chock full, too, which, though unnecessary, is much appreciated by a tooth-obsessive like me. Toothbrush, toothpaste, Listerine, dental floss, dental picks - it's like a miniature drugstore! But the best things I can say are about Dr. Keider himself. His exam was very thorough. He checked my TMJ, lymph nodes, thyroid, and tongue in addition to my teeth. He told me exactly what he was doing during the examination, and genuinely and thoroughly answered all my questions. As Christine mentioned, no one tried to sell me anything; he basically said that my teeth look great and there wasn't anything he'd want to do to them. (They didn't even try to get me to do teeth whitening, which I know they offer, and which is practically requisite in dental practices. I appreciated that.) The only little picky complaints I'd have, aside from the booking error, would be that having Fox "News" playing in the waiting area was a real turnoff and that the hours of operation are pretty limited. (However, he's there at 7:30 am on Monday and Wednesday, so it's easy to get an appointment outside normal business hours.) I'd highly, HIGHLY recommend this office.

I was frustrated with my fear of dentists and went to a therapist who recommended Dr Keider and I…read morehave not been happier. I had two broken teeth that left me not smiling. Dr Keider took X-rays, examined all my teeth and came up with two plans, the most affordable and the one that was as expensive as my car. It all came down to needing five root canals in additions to the missing smile teeth. I had to go with the least expensive options with possibility of implants in the future. Even though I chose the least expensive option, I was treated no differently. I explained my cPTSD and every effort was made to accommodate me. Apparently, everything is easy with nitrous oxide (great stuff!) It's taken a few months, extractions, fillings and a gentle cleaning but I am smiling again. I have two partials but my husband can't tell the 'new' teeth from my own -they are perfectly matched! It's a great comfort knowing that I can strike dental fear out of my life. I enthusiastically recommend Dr Keider and his staff to anyone regardless of what you need, this is a guy you have no regrets trusting.

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Matthew Keider - Dr. Matthew K. Keider, DDS | Dentist in Winston-Salem, NC - Our Staff

Dr. Matthew K. Keider, DDS | Dentist in Winston-Salem, NC - Our Staff

Matthew Keider - Dr. Matthew K. Keider, DDS | Dentist in Winston-Salem, NC - Our Staff

Dr. Matthew K. Keider, DDS | Dentist in Winston-Salem, NC - Our Staff

Matthew Keider - Dr. Matthew K. Keider, DDS | Dentist in Winston-Salem, NC - Our Staff

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Dr. Matthew K. Keider, DDS | Dentist in Winston-Salem, NC - Our Staff

Aspen Dental

Aspen Dental

1.7(25 reviews)
11.5 mi
Available by appointment
Emergency services

I should've checked out the reviews before scheduling an appointment here. I had an urgent need to…read moresee a dentist and was thrilled to find an office who was willing to schedule an appointment so quickly, so I jumped on the opportunity, but the front office was super challenging to work with. They were nice, but impossible to get ahold of over the phone. Kept having to leave a message and then wait for a call back. My employer had an issue transferring corporate insurance over, so it required some communication on Aspen Dental's end, which was lackluster at best. Most of the time when you call, you are leaving a voicemail. Sometimes you'll call, key in and follow all the prompts to the point where you should be able to leave a voicemail and then it just hangs up on you. This happened multiple times. In addition, they were supposed to call in my prescription 2 days prior to my appointment. I wasn't able to make it to the pharmacy the day prior and work a full time job. Was already taking 1/2 day for the appointment & guess what? They didn't call it in when they said they would, so multiple phone calls again to CVS & Aspen Dental. Ended up missing what I had planned the night before because of it. Also, BE CAREFUL! They recommended a variety of filling replacements. Said they were old and should be replaced. Unless I have a cavity forming under one of them, or it falls out, um... no thank you! They wanted about $1200, $900 of which was just recommended. My insurance would have covered some of that, but still. I've never heard of a dentist replacing fillings before. They try to squeeze extra money from you for services you don't really need, so don't fall for it! When I finally came in for my appointment, I waited an hour & finally asked how much longer. Turns out the front office forgot to tell the doctor I was there. Ug! Doctor was nice/professional and I really liked all of the dental hygienists I worked with. But I probably won't be going back. Customer service is not great at all. If you can't answer my phone call sometimes, fine, I can understand that, but not answering phone calls ever means I won't come back. That's unacceptable in my opinion.

horrible dentures. the color of the teeth do not match mine at all. fit was bad but office closed…read morefor two weeks the day after I picked up my dentures. I decided to save myself $$$ and find a new dentist. hygienist no showed my last cleaning. everything about the company was horrible!

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Aspen Dental
Aspen Dental
Aspen Dental

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Infinity Dental

Infinity Dental

2.9(28 reviews)
0.3 mi

A few months ago, I had the need to find an Oral and Maxillofacial Surgeon. I'll save you the…read moredetails however a tooth that had a root canal cracked and became infected. Fortunately, I met Dr. Gary Bhatti, owner of Infinity Dental. Dr. Bhatti is a very professional and personable guy. I can not say enough good things about him and his staff. While he is younger than I, he made me feel like we were long time friends. His staff made me feel like I was part of their families. Dr. Bhatti is a great guy, very professional but not pompous. He exudes confidence without being egotistical. He treated me like a contemporary not just a faceless patient. He has an intimate, cozy office with a staff who could not have been friendlier. The dental techs working with him are equally professional, very pleasant and personable. I also spoke with multiple oral surgeons, who I will discuss later in this review, I found Dr. Gary Bhatti through my online research. Dr. Bhatti spent six (6) years in the U.S. Army Dental Corps. The patients that I spoke with while waiting for my appointment loved him, which helped me like him right away. Unlike his contemporaries he did not charge for our consultation appointment. He spent more than 15 minutes getting to know me and only then did we get into the specifics of the procedure. All oral surgeons require a panoramic x-ray. I had one taken by one of the other dentists, discussed below, emailed to him, which he had reviewed prior to our first appointment. He had a good idea of how intrusive the infection was and what needed to be done. He explained the procedures and time frame and said he could get me in right away since my tooth and gum were infected. We discussed costs, which included the necessary crown. His fees are substantially less than the other dentists that I met with, which did not include the crown. Due to the infection Dr. Bhatti was able to schedule an appointment for the next week. Phase one of the procedure took less than 60 minutes. He removed the fractured tooth, packed the hole from the extraction as required for an implant. The pain was minimal. I got home around Noon, took a nap. At four pm I took an 800 mg Tylenol and by six pm there was virtually no pain. I took Tylenol, twice a day, for the next two days and had no pain. Prior to selecting Dr. Bhatti, I interviewed three other oral surgeons, which were all disappointing experiences - The first surgeon, in Winston Salem, charged ~ $600.00 for a consultation and panoramic x-ray. I was given a consultation appointment two months out, and my out-of-pocket cost would be $600.00. - The second group could not get me in for a consultation for 4 months, with an out of pocket of $650.00, for the same consultation and panoramic x-ray. - Neither of these two oral surgeons would give me an estimate of the costs until I paid for the consultation and panoramic x-ray. - Finally, I called my insurance company which, to get the name of an oral surgeon "in their network". The consultation appointment was made for three weeks out. The consultation and x-ray costs were $600.00; however my out-of-pocket cost would be $275.00. The insurance company paid the rest. I chose to meet with this oral surgeon. I was ushered in to an office by a technician, who asked basic health questions prior to taking me in for the panoramic x-ray. A few minutes later a young man, the dentist, rushed into the office, looked at the x-ray, explained the procedure and left within 5 minutes. I was then led to a business clerk who gave me a list of procedures and charges. From start to finish I spent approximately, 5 minutes with the dentist, 15 minutes with the dental tech, and 10 minutes with the business clerk. The total charges would be approximately astronomical, not including the cost of the crown. I asked a few questions and was told that my out-of-pocket costs would be staggering for the oral surgery but not the crown. When I got back to my office, I reviewed the charges with my insurance company, which left me with more questions than I had before. I called the dental office and asked for clarification on the costs and procedures and was given less than satisfactory answers. Fortunately, I was able to find Dr. Bhatti. In addition to the things written above, The total time to complete the procedure with him was four months, while the time quoted by the other doctors, was closer to twelve months. While I began the process with some trepidation, I can say that I had little to no pain. The procedure was completed much quicker than I expected at a cost that was acceptable. I highly recommend Dr. Bhatti. Infinity Dental Dr. Gary Bhatti, DDS 201 N Cherry St, Kernersville, NC, 27284 336-996-3542 https://www.infinitydentalnc.com will be moving to 1605-13 Highway 66 Kernersville, NC

Dentist prepped me for a root canal when the tooth needed to be extracted. He never prescribed an…read moreantibiotic. The temporary filling fell out. He did not return my call for the for emergency I had over the weekend.

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Infinity Dental - Dr Bhatti spent six years in the US Army Dental Corps where he saw every kind of mouth issue imaginable

Dr Bhatti spent six years in the US Army Dental Corps where he saw every kind of mouth issue imaginable

Infinity Dental - My beautiful daughter getting her teeth cleaned by Mrs.India Thank You for making us feel so at ease!!!!

My beautiful daughter getting her teeth cleaned by Mrs.India Thank You for making us feel so at ease!!!!

Infinity Dental

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Smiles By Design - generaldentistry - Updated November 2026

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