Had to have a crown on my back teeth. The technicians were very patient with me during my initial…read moreX-ray process. The dentist (Dr. Dani) ensured the I was fully numb before proceeding. As a result...no pain. After a wait the crown was put in. The best part? It was a permanent crown, so no need for a second visit! The staff is friendly, professional and very helpful. Highly recommend the practice.

Dr. Cronin is about as good as it gets. He listens. He thinks. He isn't in a rush to start doing…read more"dental procedures." I had just been to another dental clinic in Leominster, where I was seen by a young dentist who spent more time looking at x-rays of my teeth than actually looking in my mouth, then told me I needed 4 teeth extracted immediately, or I might risk the chance of sepsis from an infection in one of the teeth. I went to Dr. Cronin for a second opinion. He listened to my story of what had happened, looked at the same set of x-rays and examined my mouth, telling me that, "Yes, some of these teeth may need to come out, but not now." We proceeded on that basis. Some of those teeth have had to come out, but both the process and the cost were far more agreeable. And speaking of agreeable, Dr. Cronin is simply a very nice guy. Dr. Cronin now is semi-retired and I am seen by Dr. Dani, who is probably the most relaxed dentist I've ever seen. At the end of my first session with him, we fist-bumped--it came out of nowhere, feeling completely natural. Both Dr. Dani and Dr. Cronin actually listen to a patient and try to do what a patient wants; and the cost is reasonable. I do not have dental insurance and they lower the cost accordingly. All in all--A+

My family and I have been a patient of Dr. Xu for over 10 years. Hands down an amazing dentist that…read morecares about his patients. Always personable and professional. Making appointments with his staff is easy and it's nice to walk in with someone who knows your name. Being a healthcare professional myself the service I receive here is hands down the best and I would never give such a glowing review if I did not think so. Thank you Dr. Xu and team for all you do.

Dr. Xus dental office is a great choice for dental care. The entire staff are professional, and…read morecaring. Dr. Xu made time for all of my dental needs, including an emergency visit on his day off! This office is the only dental office I will use. I highly recommend him for anyone looking for a new dentist, or looking to change dentists. Tammy T.

Dr. Gianino is a highly competent and personal doctor. He is a self proclaimed perfectionist and…read moreit shows in his style. Your the patient and he helps you to identify what your looking for during this and future visits. He is very knowledgeable in many other aspects of your health and is willing to share his knowledge to provide you with a total solution for m any things stemming from the mouth. Of the handful of Dentists I've seen in my 59 years, Dr. Gianino is by far the best.

Very friendly dentist and staff…read more My experience? I hadn't been to a dentist in many years. I thought that I had developed a cavity because one of my molars felt sensitive. As it turns out, I cracked the tooth right down the center like a log. Dr. G gave me some options. One of which was a referral to a specialist for a dental implant. I decided not to go this route and opted to try to save the tooth. The 1st step was a temporary crown. I had this done yesterday. I've got to tell you with the amount of time that he spent with me custom of making a temporary crown out of acrylic, versus what he charged me, he didn't make a dollar! He spent well over an hour crafting this tooth and getting it just right. Today I am experiencing absolutely no pain and the temporary crown fits like a glove. I'm very happy. I will be going back in a month for a permanent crown.

When I call to book the appointment I ask if they specialty on full mouth implants cleaning and…read morethey say yes . When I get there they took 18 image at my mouth . The doctor literally told me they are not specialist on cleaning for dental implant. I asked her should I make a different appointment to somewhere else she say no she can do it this time for me and literally take her five minute. She's clean for me and it's not even worth the time. It's like in and out I pay with my private insurance. This is the worst experience I ever have. Nothing is clean it's usually take my old dental 45 min but it's far so I want to give it a try somewhere close to home . When people schedule for something like that they should be honest with them that they don't do full mouth implants and look for somewhere else .

Decades passed since I found a dental team as good as the one Dr. Shah has assembled and leads…read more Spencer and all of central Massachusetts are lucky she's opened her practice here in the Big Y Spencer Plaza. Some dentists I've met go on dental cruises, some have expired licenses on their X Ray Machines, and some rather ask for fees than stay in contact. But Dental Elements is NONE of these. I've found them all a compassionate crew of dedicated orthodontic experts determined to make a positive difference in every client's dental health. Your mouth is not just a collection of teeth, not to you, and not to Dental Elements. To myself and other patients, I consider the staff warm, friendly, and prompt, from sending appointment reminders or communicating via text to helping us feel comfortable in the waiting room or while seated in their office. I found the expertise and consultation they offered in service to dental needs making me consider the calcium in my mouth more valuable than any other polished mineral, metal, or gem. I can't do the community of Dental Elements enough justice. Even if I move far away, I will understand the value and rarity the care Dental Elements offered me beyond experimenting again with new providers, and I pray you are lucky enough as well.

** Not Recommended ** As a referral customer from a neighbor…read moreand current patient, I was referred there for potentially tens of Thousands of dollars in restorative Dental services and my service and customer experience was instead both shocking and the worst! I took the trouble and had a current (less that a week old) full & complete mouth x-rays sent over and completed all their forms in advance looking for a professional experience and Guidence and pricing for implants. Imagine my surprise when I supplied all the data and forms needed they initially promised the first visit was no charge to get pricing given all that I provided. There after, there was literally nothing left for them To do but look at the work needed & Price?? They then insisted and required a $200.00 visit fee after committing to it being complimentary for a tens of thousands of dollars customer! What a scammer! Buyer be ware!

The painless laser "drilling" used by this practice, and professional staff makes this dental…read morepractice a five star choice. I trust Dr. Shustak's recommendations, and find they take a pragmatic and measured approach to dental health. I've experienced the laser drilling twice, and both times there was no Novocaine, no pain and a far more comfortable experience than the old fashioned drills in use by most practices.

I've been coming here for a while now and have always had a good experience. My favorite hygienist…read moreis Stephanie though because she is always gentle with my teeth, does her job in a timely manner and is always on time. There is nothing better then getting in and out of any kind of health services office! Stephanie definitely makes that possible!

Been going here since 2003. The office staff is horrible…read more Some advice make sure you watch your treatment plans and ALWAYS get your dental explanation of benefits before you pay anything. If you can get the amount you will pay after your dental insurance pays and do this before the procedure. It will make your life easier. Make sure the Office has the correct amount of deductible for your dental insurance. Basically you have to be your own book keeper and stay on top of EVERYTHING. As kind as I can say this. The girls are nice in the office but the billing and treatment plans with the insurance is AWFUl. To me they don't do their job or they are bad at their job. We are looking for a new dentist and its to bad. We absolutely Like all the Dr's and Hygienist. Reason for leaving,I do not want to be doing their office work. I'm glad I don't work full-time because if I did, none of this would have been taken care of because of not having the time. If you go here make sure you know what you are paying for. You will get different prices all the time.

My wife and I had not been to the dentist in over 20 years. The reasons for such a long hiatus…read morewere, paying for our children's dental care, private schooling and then college. With those expenses behind us we decided it was our turn for some much delayed dental attention. We were fortunate in deed to have found Dr. Ian. He and his caring staff welcomed us and immediately made us feel totally at ease. He examined each of us and laid out a comprehensive treatment approach which included the cost associated with each recommended procedure as well as "adjusting" the costs to fit our budget and finances. We both highly recommend and wholeheartedly endorse Dr Ian McLaughlin and his staff!!!

I've been Dr. Ian's patient for several years, now. Most recently, he extracted a tooth for me in…read morea timely manner before my surgery, so that it wouldn't pose an infection threat to my upcoming total knee replacement. I have always had a great experience at his dental office: Dr. Ian's expertise, his gentle manner, and his wonderful, friendly staff. I can relax in his chair because I feel total confidence with him working on me. I can't imagine going to any other dentist. I very highly recommend him!

Incredible dentist I wouldn't go anywhere else! Dr Ouellette and his staff are above excellentread more

Very fine dentist and staff Always pleasant and staff is…read moreprofessional Have had excellent care for over 10 years