Yes. Dr. Kay is the real deal. I got adult braces at 40…read morebecause of a cross bite and clenching problem and severe pain in my teeth. I went to another orthodontist before Dr. Kay and he told me I would need $35k oral surgery after I paid him $5k and a year of treatment. I went to Dr Kay for a second opinion - boy am I glad I did. Dr Kay fixed me up, no oral surgery needed! And if I had gone to doctor Kay on the first place I would have saved thousands. Also he is a really engaging and interesting person, and his staff is kind and helpful.

Dr Kay and his associates do a fantastic job. Very friendly and welcoming. My 3 children and myself…read moreare all are patients, I would recommend them to anyone.

So my daughter had her braces done at a different orthodontist office, and although the environment…read morewasn't friendly and quite tense, and the doctor got very upset every time you asked her any question about the process we toughed it out just trying to get to the end of treatment, at one check up appointment. The doctor must not have been in a not so good mood and yelled at my daughter and called me into her private office, and continue to scold me... Not only that after I left, she called my dentist office and continued and then called me while I was driving home to continue on the phone to continue to yell at me... Long story short it was quite an intense experience. I left there with my daughter (quite traumatized) not finishing treatment. I found Prairieview orthodontics, and wow! Its night and day difference in service! Not only does Dr. John and his team welcome questions they take the time no matter how long, even if it set them behind with other appointments, to answer any questions and concerns, and they really went above and beyond finishing off my daughters treatment, leaving her with an absolutely stunning smile. I have to say she was quite scared and timid, going to any doctor after our past experience. But Dr. John is just so good with kids gets on their level super friendly, very reassuring, answered any of her questions even during adjustments was very kind and gentle to her. Unlike the other orthodontist, who burned her nose, chipped her tooth, scratched her and yelled at her for breaking brackets, etc. Dr. John and his team are so friendly and definitely go the extra mile. We love the experience so much here at Prairie view. They have many locations in the area with super flexible scheduling, other orthodontist offices, actually charge more if you need an after school appointment versus during the day... Prairie view does not do that to schedule appointments around your schedule for no added cost!the team is so friendly and customer oriented- its really been a night and day experience! I personally now had my teeth done and have my youngest daughter starting soon!! anyone with children that are a little nervous going to the orthodontist or any doctor or dentist for that matter should definitely go here! The doctors are phenomenal, and the staff is outstanding!

What can I say? This has to be the best Orthodontist in Aurora/ Oswego area! I have had a brace and…read moreretainer fitted here as well as my kids! The professionalism, the attention to detail and the friendliness and the expertise is second to none. Regina is absolutely outstanding and she really makes sure you feel as comfortable as possible! Coming from someone who has had terrible experience with dentist and ortho appointments in the past she always goes above and beyond to make sure you feel safe and she is always very outgoing!! If there was one wish I had it would be to get my smile as AMAZING as hers! This office truly does make it feel like home! I would recommend Smile doctors to everyone!! Regina is the BEST!! Thank you for all you guys do!! Can't wait to come for future treatments!! - Sarah Parker

I had a great experience at this clinic and couldn't be happier with my results. I had been wanting…read moreto improve the alignment of my teeth for a long time, but I kept putting it off until I found a doctor I truly felt confident about. After hearing such great things, I decided to go with Dr. Chacón--and I'm so glad I did. He is incredibly professional, detail-oriented, and truly cares about his patients. The results exceeded my expectations. The entire team is also very kind, welcoming, and attentive, which made every visit a pleasant experience. I highly recommend this clinic to anyone looking for quality care and great results. I would definitely choose them again.

Very friendly, understanding, and caring. Over the 3 years I've had braces I've broken several…read morebrackets, probably 7-10.. they never charged me, they did give a warning. My smile came a long way with the help of this office! I am very pleased to say the least and will miss coming here.

Everyone was perfectly pleasant at my first appointment! The office was extremely clean and quiet,…read moreexactly what I was hoping for when I walked in. Dr G. was friendly through my cleaning, and everyone did their best to make the experience as seamless as possible. Everything from scheduling to intake to the cleaning felt as good as a dentist experience can go for a basic cleaning and intake x-rays/photos appointment. I was perfectly content to schedule my next cleaning on my way out. Also, the exam room smelled so good. I've never been in any kind of doctor's office that smelled SO GOOD. A weird perk, but I'll take it!

0 Stars - Unacceptable Experience I took my 4-year-old…read moredaughter to Dental Pointe today, and I am beyond disappointed with the service. The dental assistant, Jasleen, was extremely rude and rushed through my daughter's cleaning in less than 2 minutes. When the doctor, Dr. Gangaji, came in and pointed out food particles still on her teeth--Jasleen half-heartedly claimed she "tried."It was clear she didn't put in any real effort. If she had, the teeth would have been cleaned properly. My daughter had just come from school, so we hadn't brushed her teeth beforehand, but that shouldn't have excused such a lack of thoroughness and care. Dr. Gangaji didn't remove stain from her teeth, that was the main reason we were there. I had to insist that the stains be removed, and after a second attempt, the teeth looked brighter but still not perfectly clean. It's clear that this dental clinic is not equipped or prepared to handle children's appointments properly. They should not even offer appointments for kids if they can't manage them with the care and attention required. I would not recommend this clinic to any parent looking for quality dental care for their child.

I guess my photos was used as highlight, so I thought I should update my post. I ended up leaving…read moreVarghese for Kay Orthodontics (see my review for Kay). Varghesse put my brackets on in a way that they were continually breaking off. He told me that I clench to much, and he would not really be able to help me. He said I would probably need surgery which would cost 10's of thousands of dollars. I went to Kay for a second opinion. He said he could fix it. he took off all the brackets, and placed them in a way my teeth were not hitting - I never broke a bracket again. I finished my treatment early with Dr. Kay, and never had to have surgery; success! Oh, Dr. Kay charges like half of what Varghese was charging. I felt ripped off by Dr. Varghese. My feeling is that he is charging a lot of money for a fancy office, but is in the business of fixing "easy" cases at volume. If you think your case is a little more difficult, or if you want to save some money... or if you just want a really honest and competent guy - go with Dr. Kay.

We love Dr. V and his staff!…read more I had my 18 month treatment done as an adult, a few years back. My oldest daughter had her two year treatment completed a few months ago. Soon, we will have our other daughter start her treatment here. The point is, only a genuinely caring practise would get such loyal patients. We never even considered any alternative orthodontists in the area. Shout out to Gigi and Lindsey for maintaining a smooth experience for us all these years!

Did not assess my child correctly, overstated needs then charged me for them. Poor poor service,…read moredoes not pick up the phones when the office is open and rarely get updates from the doctors throughout service. Billed us incorrectly and told us we would recieve a refund and we have yet to see the money, it's been months. I have strong reason to believe this place is conducting medical fraud.

So glad we decided to give them a call, we were referred by our dentist, we went only for a ortho…read moreconsultation and my daughter came out with braces same day lol The staff is super nice and friendly,the place is nice and always clean I will definitely recommend them.... I will be taking my other daughter soon...

Been going since I was a wee lad , would definitely recommend , no problems throughout the yearsread more

Dr. Wright has been keeping my kids in braces for six years now and I can't say enough good about…read morehim, his office techs, and staff. He and his staff get it all right -- from initial consultation and financing to working with your dentist and getting your kid through braces and into retainers. Dr. Wright is very personable and spends plenty of time with each of his patients ensuring he answers all your questions. He has even called us at home in the evening a couple of times to check up on our child he saw that day. The kids enjoy his fun incentive program and the parents appreciate the pleasant office atmosphere. I don't give a five-star rating often, but this offfice deserves it!

We love Dr. Konishi and his staff. He has seen both of my kids and has treated them both with the…read moremost advanced orthodontic care. Both of my kids love that he is gentle and speaks to them about their ortho needs. If you live in the Oswego area, this is the orthodontist for you!

From the owner: Services include but are not limited to: Early treatment…read more(ages 5 and up) Comprehensive treatment Clear Correct palette expander reverse pull facemask thumb sucking appliance removable retainer permanent retainer herbst appliance

Very happy we found a great orthodontist that gives you your money's worth! Outstanding! He really…read moregives 110% if not more to fix that smile. He makes sure not only the patient is satisfied, but that he is satisfied since he is the expert! He will even correct what he does not see right after it's all done & not like other dentist who will let you go home since they already got paid. Oh no, not this dentist, he stands by his high standards & you will not find that anywhere else. It took my my daughter 4 years & he did not charge a single penny after the contract was done which was 2 years. He made sure to monitor her growth & get that beautiful smile permanently. Amazing job!!! They even treat their patients with lots of goodies to take home after the treatment & during treatments. Thank you Mr. Rob Thomas! I highly recommend you! Natalie is very happy with her smile & we are too!

From the owner: Orthodontics for children and adults.read more