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    Smile Doctors Orthodontics - Winder

    4.0 (1 review)
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    Services - Smile Doctors Orthodontics - Winder

    Orthodontics

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    6 months ago

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    Smile Doctors Orthodontics - Flowery Branch

    Smile Doctors Orthodontics - Flowery Branch

    4.1(8 reviews)
    12.8 mi

    I got my braces done here and taken off in 2020, it seemed alright then…read more I went back today because the permanent retainer behind my bottom teeth broke. I was told that they weren't willing to put another permanent retainer on, and the reasoning seemed sound, so that's fine. They said the plastic, removable, night-time retainers would be $390... I said that's not something I would be interested in because of the price, and they shrugged their shoulders and said "Alright." I don't have experience with the removal process for a permanent retainer, but it was INCREDIBLY painful. I felt like the person performing it was being much rougher than was necessary. When that was done and I went to the front desk, the woman there asked ME how much I was told the removal would cost... I said I didn't know. Then she started talking about the ~$400 cost for the plastic retainers before I politely told her that I had chosen not to purchase those. She then asked me TWICE more if anyone had been able to tell me how much the removal would cost... I was incredibly confused- how should a patient know the exact cost of a procedure better than the staff handling accounting and charges? I walked out dumbstruck and confused.

    i am not happy with the service here. i was originally supposed to have my braces for 20 months and…read morei ended up having them for 30. once i got my braces off, my teeth were still crooked and i had to get another set. the primary doctor at this location was not receptive of my concerns. i expressed my issues with my teeth not being straight and she dismissed them. in order to be happy with my teeth, i had to go to another location to work with another doctor. dr. wilson helped address my exact concerns once i got a new set of braces. i recommend going to dr. wilson or going to another orthodontist.

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    Smile Doctors Orthodontics - Flowery Branch
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    Smile Doctors Orthodontics - Winder - orthodontists - Updated May 2026

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