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Smile Direct Club

3.7 (9 reviews)
Open • 8:30 am - 4:30 pm

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5 years ago

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5 years ago

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Brian L. Britton, DDS

Brian L. Britton, DDS

4.3(27 reviews)
3.4 mi

I'd become one of those cranky skeptical people when it came to dentists because my last few, um,…read moredidn't go so well. But, Dr. Britton and his staff have restored my faith in humanity, or at least in dentistry. I found him through my insurance company provider list, while looking specifically for sole practitioners (NO CORPORATE CONGLOMERATES!) that were nearby who had been practicing for a reasonable amount of time and who have a degree from the 1st world. (I don't care where my docs are from, I only care where they went to school.) Because I have phone anxiety calling businesses I was happy to see they have a website with an appointment form. I filled it out. Amy at the front desk called me back pretty quickly and boy, is she nice and friendly! She was very accommodating and made an appointment for me the very next morning. She's just as nice in person, folks. Brynne was my hygienist and she too is a very nice lady, recently moved here from Washington State. She told me how when she first moved here she was temping and planned on continuing to temp because she only wanted to work three days a week, but she loved Dr. Britton and his staff so much she came on full time, and assured me I had made a wise choice. They seem to have very modern equipment and digital x-rays that they can take from your chair, which is nice. Dr. Britton himself is very pleasant and personable, he introduced himself as "the guy who works in the back", haha. He explained what was going on with my teeth very clearly and presented options and was obviously very sensitive to the fact that it was going to cost a lot of money to fix the massive mess that my mouth had become. I know his assessment was accurate as it matched what I was told by my last dentist, and he showed me exactly where the problem spots were on my x-rays. This morning I started getting it all fixed. He had feared I might need a root canal in one tooth, but decided after he dug out the decay that since we hadn't reached the nerve yet, we might be able to avoid it which would save me money and pain. So, he did a deep filling instead. We'll see how that goes. What really impressed me about the experience was that it was actually pretty pain-free. He explained what he was doing every step of the way and they pre-swabbed the gum with a topical before giving me the novocaine so I didn't feel the shot. I didn't feel pain during the procedure at all. I was warned I'd be sore afterwards and told to take advil, which I did, and which seems to be working. I still have several more teeth to get fixed, he recommended doing it in steps so that I wouldn't have to sit with my mouth open all day. I think that was a good call. All in all, I'm very happy with him and his staff. They work with CareCredit and Wells Fargo for financing if you don't have insurance or have insurance like mine that barely scrapes the surface of the bills. And, with how easy it was to get an appointment and completely hassle-free and more importantly pain-free, I'd say you can't go wrong coming here. (of course, I can't guarantee your visit will be pain free as your teeth may vary).

Very courteous and professional staff. Clean environment and great music. Always have fun…read moreconversations too.

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Brian L. Britton, DDS - Before- chipped, uneven wear with crooked, gapped teeth.

Before- chipped, uneven wear with crooked, gapped teeth.

Brian L. Britton, DDS - After crowns and a lot of work!

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After crowns and a lot of work!

Wisdom Teeth Guys

Wisdom Teeth Guys

3.7(14 reviews)
0.6 mi
Available by appointment
Certified professionals

We had come to the wisdom teeth guys, because our normal dentist doesn't do Wisdom Teeth removal in…read moretheir office and this was where they had recommended for us to go based on our insurance. When getting set up to see them, I recommend being able to fill out forms immediately after getting off the phone with them. They wanted certain things filled out in a certain amount of time or else you risk your appointment being dropped. This caused an issue for us because they called to say insurance had approved the procedure and were on the phone scheduling the appointment, but in the next sentence they said they would be sending me an email with a form that if I didn't fill out within an hour our appointment would be dropped and I would have to call back to reschedule it. Why does the from need to be filled out within an hour in order to keep the appointment? They made a big deal out of extending their timer on the forms an extra 30 mins-hour because I was about to walk into an hour long appointment and had taken the call because the caller ID had come up as them vs just the call center number. I can see possibly requesting a form being filled out within 24 hours, but one hour is unreasonable as they could call to try to schedule you when you are at work. The next I guess issue was that the number to contact them is a call center, so if you had a issue like we did with our initial consult where my GPS directed me to a restaurant that was pretty much across the HWY from where they actually are ... you have to almost rely on luck for landing on a call center rep that knows to tell you to put in this orthodontics office in your GPS vs their address. When we got to the appointment I let them know, and I feel like they may have figured out make the fix, but its hard to gauge because we knew where we were going when we went back. The actual removal of wisdom teeth went well, and you will get flooded with a phone call, a number of texts, and email to give them a review. But only with the single phone call did they inquire about how my kid was doing. As well, if we had a question to ask we always got the call center never any contact with the actual office. So, if you actually possibly want more personalized after care you may have to reach out to your actual dentist or go to urgent care. So, yes they did what they needed to do and in a timely manor, and when dealing with you face to face are nice. Though they also give me the feeling that they are a wisdom teeth removal revolving door or mill. That once you your in theory one time transaction is done, they are like NEXT, not really interested in any real follow up. So I'm luckily that we didn't have any major issues that needed in person help that couldn't be resolved with a check in over the phone. Though, If my youngest needs his out down the line I'd want to see what other options our insurance has to make sure we have a better chance of follow up options if we would be in need for after care help for him.

Last edit: I called and asked if there was anything they could prescribe for the pain or tell me…read morewhat to do to fix the pain. I also asked if they did not believe me, and why I was rushed through surgery. Candace said the only thing they could do for me is an X-Ray. They do not care that I can no longer drive through the general Arlington neighborhood without urinating on myself. She would not explain why I was lied to and told multiple things about how the "sedation" would make me feel. I told her that I was awake but paralyzed during the entire surgery, and she told me I only felt pressure, not pain. I felt every second of him cutting my tooth into pieces and every time he bumped the wound, the pain screamed. I felt my gums being cut into pieces. It felt like fire in my mouth. I felt EVERYTHING. These people truly, sincerely, ruined my life with their lack of care. I have nightmares of Harley's face every night. I hear her voice sometimes and I have never heard voices or had auditory hallucinations before. I used to be somebody with a life plan and ambition and ability and I have been completely robbed. After visiting here I don't feel like a person but just Harley's victim. I didn't want to use that wording because I believe she would find great amusement and pleasure in that statement, but I want to get my point across that her manner of care has really set my life on an alternate dark path and I am sure I will not be her only victim. It has been two months since my surgery and the pain has not improved since day 1. My days look like going from the bed with an ice pack to the shower with a hot compress. This giant fire on the side of my face is a constant daily companion. The pain started when I became not-paralyzed from surgery and it never stopped. I am in so much pain on a daily basis and it makes the cracked tooth I used to have feel like a much better option. There is awful burning deep in my gums and jaw that just never ever stopped. They won't help me.

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Wisdom Teeth Guys
Wisdom Teeth Guys
Wisdom Teeth Guys

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Smile Direct Club - cosmeticdentists - Updated May 2026

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