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Smile by Dr K

3.9 (7 reviews)
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Orthodontics

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6 years ago

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4 years ago

Don't go here unless you want a rude dentist. Ever since Dr. Maclean retired the dental office went downhill.

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7 years ago

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TLC for Smiles - Chatsworth - Look at the adorable artwork they brought me! -Dr. Schrodi

TLC for Smiles - Chatsworth

4.7(93 reviews)
0.4 mi•Chatsworth
Women-owned & operated
Free consultations

Excellent service, exceptional cleanliness Great…read moreenvironment and the Personnel is very kind and helpful if we have questions. You can see right away they are experts.

A Disappointing Experience That Didn't Match the Promise…read more I came to TLC Smiles after responding to an Invisalign promotional offer, hopeful and ready to move forward with treatment. Unfortunately, the experience fell short in several ways that I feel left a bad taste in my mouth- no pun intended. Before my appointment, during an Invisalign monitored phone call, I was questioned about my insurance in a manner that felt judgmental when I explained I would be paying out of pocket. I was also informed -- for the first time -- that I would need to visit a separate dental office for a cleaning and any other work before Invisalign could begin. This requirement appeared nowhere in the Invisalign advertising that brought me there, nor in the conversations with Invisalign, and I found it frustrating to learn of it only after I was already in the process. The questionnaire sent in advance asked irrelevant questions like if I were to take a vacation where would it be? Why should my dentist want that info? I wrote- 'none of your business,' but in hindsight I should not have bother to fill anything out. The day-of staff were friendly, and the 3D scanning technology was genuinely impressive. The doctor was informative and walked me through the treatment plan clearly for restoring the position of my front tooth. She asked if I preferred to do everything, including my bottom, I said I'd consider it. . I appreciated that part of the visit. What disappointed me was what followed. Midway through my appointment, a financial coordinator entered the room unannounced with a clipboard. The moment the doctor finished speaking, she handed me a pen and a quote for $5,500 -- approximately $1,500 higher than I had researched and anticipated. The expectation seemed to be that I would sign immediately. I also want to note that the 18-month treatment timeline quoted here was considerably longer than the 6-12 months I had been quoted by other providers. I left feeling that much of this had been predetermined before I walked into the appointment, rather than tailored to what the scans and X-rays actually revealed that day. There was no quote for just my front tooth and a second for the whole mouth. This felt like I was being politely asked to leave by showing me a really high price and extended time frame. They had to do the exams because of their agreement with Invisalign but made me feel like they truly did not want me as a patient unless I paid about 50% more. One important note for anyone considering this office: the 3D scans performed here are not transferable to other Invisalign providers, so if you leave without committing, you will need to start the process over elsewhere. I genuinely hope others have a smoother experience. My advice would be to ask detailed questions about prerequisites, timeline, and pricing before your appointment -- so you're not surprised at the moment they hand you a pen. I did ask and got no answers other than 'each case is different.' Also noted: Invisalign's own representatives followed up with me multiple times after my visit -- I'd encourage the company to review how their affiliated providers are presenting their program to prospective patients. These visits come with those non transferable x-rays. It's not like shopping around for shoes or cars. Multiple x-rays are not a good thing. I made Invisalign aware of this in their high pressure calls today.

Photos
TLC for Smiles - Chatsworth - Dr. Janet Schrodi

Dr. Janet Schrodi

TLC for Smiles - Chatsworth - Naomi with her new teddy bear from TLC smiles

Naomi with her new teddy bear from TLC smiles

TLC for Smiles - Chatsworth - All smiles here at TLC for Smiles with Dr. Reyna and his assistant, Ibeth!

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All smiles here at TLC for Smiles with Dr. Reyna and his assistant, Ibeth!

Brian J Kim, DDS, MSD - Our caring Clinical Team

Brian J Kim, DDS, MSD

4.9(89 reviews)
5.4 mi•Granada Hills

I just finished my treatment as an adult patient and couldn't be happier with the results! Dr. Kim…read moreis the most informed, professional, and kind orthodontist I have ever worked with. I had braces several times as a child and young adult, so I was nervous to begin treatment again after getting so many conflicting recommendations from different orthodontists over the years. I also had a number of complex issues with my bite that many orthodontists had difficulty fixing in the past. Dr. Kim immediately put me at ease during my initial consultation and was very thorough in explaining his treatment plan. I thought I would have to wear braces for 3 years but I finished my treatment in 2, and the results were so much better than I was expecting! Dr. Kim is the most knowledgeable and professional orthodontist you will ever meet. A special shout out to his team, especially Arricelli, Charlie, and Michelle. Every person I ever met in the office were fantastic. I will be forever grateful for quality of the care I received and the amazing results. Below are photos from my first day of treatment with my braces and the day I got my braces off.

Patient-focused type of care. Dr kim's attention to details is great, which is something my…read moreprevious doctor didn't really pay attention to. The office is always clean, friendly and very welcoming environment. The doctor offers after care appointments to follow up on how your teeth are doing . He also explained to me that retainers are to be worn regularly and FOREVER to retain the position of my teeth. I believe this is the most important patient education to prevent teeth relapse.

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Brian J Kim, DDS, MSD
Brian J Kim, DDS, MSD - After photo!

After photo!

Brian J Kim, DDS, MSD - First day of treatment

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First day of treatment

Smile by Dr K - orthodontists - Updated May 2026

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