Friendly and accomdating staff. Clean facility brand new state or the art. Free drinks in waiting…read morearea. Changing room with lockers provided. Highly reccomend if you need a scan.

Service Requested ... MRI of the Knee, no contrast. Patient has Pacemaker…read more... I just received your phone call relating the fact that your radiologist is not interested in doing this MRI even though Boston Scientific (Pacemaker Manufacturer) says their product is compatible. Your company said from the outset when I first contacted you that this was within your realm of service. So I have been misled completely by your company and the company personnel responsible. Somehow, I don't believe that this is rocket science to do an MRI on someone's knee who has a pacemaker in their chest and the pacemaker manufacturer states on their information that their product is MRI compatible. Thank you for contacting us and letting us know your company will not be able to assist us.

How friendly staff are how I was treated from the time I walked in the door and when I was doing my…read moreprocedure how amazing they are They care about you and treat you with total respect I would recommend them to others and I would definitely come back

I had a very active childhood which has lead to my current conundrum...my body is getting back at…read moreme for all of the stupid things i did to and with it for several decades. Oh so many injuries have caught up with me. I've been to multiple Imaging Healthcare locations over the years but this is my preferred one. The staff has changed many times in that duration but the quality of care has not. The front desk person always greets you when you arrive and verifies that you have completed the necessary online check-in process. The wait times always vary but I've never waited an exorbitant amount of time for my appointment. The technicians have dealt with have always been polite and professional and most are quite friendly. I prefer to get imaging here because all doctors and clinics are able to pull scans and reports even old ones from one place. I do not need to get access or copies for follow ups or new doctors.

I cannot say enough wonderful things about Dr. May and the entire team at Scripps Ranch. Every…read moreinteraction I've had with the office has been met with kindness, professionalism, and genuine care. Recently, Dr. May personally reached out to offer assistance and support, which truly meant a lot to me. In a healthcare environment where patients can sometimes feel like just another number, Dr. May and his team consistently make me feel heard, valued, and cared for. The entire staff is responsive, compassionate, and always willing to go the extra mile. Their dedication to their patients does not go unnoticed. What could have been a stressful situation was made so much easier simply because of the support and reassurance I received from everyone involved. I am incredibly grateful to have Dr. May as my physician and highly recommend him and the Scripps Ranch team to anyone looking for a healthcare provider who combines excellent medical care with genuine compassion.

This review is for Dr. Edward J. Hodgkin. I saw Dr. Hodgkin a couple of times last year. For every…read morevisit he had me wait almost an hour in the examination room. I'd sit there like a dummy, twiddling my thumbs. During my last visit, after another hour of waiting, I decided to open the door and step out to look for anyone who could give me an update. When I did, I ran into Dr. Hodgkin. I told him that I went to look for somebody since I was left for an hour in the room, and his response was, why would you do that? No apology for the delay. He then said annoyingly for me to go back into the room so that he could exam me. The quality and attitude of care is lacking. Maybe it depends on the day, but I don't have another hour to throw away to find out.

I had a great experience at ExpertMRI. The staff was very welcoming, kind, and professional. They…read moreasked about my health before the MRI and made sure I felt comfortable and safe throughout the visit. Thank you for the excellent care!

Amazing staff, very professional and helpful. They made sure…read moreI was very comfortable before they started the procedure. Just wanted to say , Thanks for everything

Alert: now called Simon Med. I was DENIED care for an…read moreunfounded reason, and which caused serious consequences to my health! Do not entrust your health here--unethical. ps: when it was Peak Diagnostic about two years ago it was 4 1/2 stars.

It has been one year later, and my case is still open and active. They have called collections on…read moreme once more. This company is atrocious and evil. Be careful if you are searching for an MRI company to come to. Do not come here. They are rude and do not care about their customers, nor will they reach out via phone, email, or mail before sending you to collections. There is no point in speaking to the manager or owner, or sending them an email because they will never read it.

Excellent doctor. One of the best. I went specifically to him/Scripps Memorial…read more Surgery was really good. Great results. Thank you!

Well, I see I'm not alone in my assessment of the jerk that is Dr. Rudolph. He is a fat shamer and…read morea VERY unethical human being. Might be a good surgeon, but that is the ONLY good thing I have to say about him. Wait till you hear what he said to me as I lay in my hospital bed! But I need to set this all up first. God forbid you are an ounce overweight. My first visit to his office for a possible knee replacement (and this should have been my first clue) was the unsolicited advice he gave me in regards to my being fat. Btw, I don't have a problem using that word. I'm fat and I won't be much longer now that I am getting my second knee done by another doctor and will be able to return to my normal activities of power walking and boogie boarding. I was a competitive athlete, so I know what I need to do that I haven't been able to do for several years now. He actually said to me, "Why don't you just eat one meal...EVERY OTHER DAY." WTF?! Who gives ridiculously unhealthy advice like that?! I even said to him, "Are you crazy?!" He then said, "I guess I shouldn't be giving out nutritional advice, heh, heh." I then responded with, "You sure as hell shouldn't!" One more pre op visit before surgery and then he says to me, "Tell me the risks of surgery." And I did. He then said, "Now tell me the risk of surgery being that overweight." I said, "Look Doc, I know how overweight I am, you don't need to say that." Sheez. Fast forward to two days after surgery as I am lying in my hospital bed at Scripps La Jolla, where he is not on staff, but does his procedures there. He comes in at like 6 am and proceeds to trace his hands over my body in some stupid fashion and all I could say was, "What are you doing?" He responds with, "I'm just trying to figure out how you do it." "Do what?" I say. He says, and I shit you not...."YOU'RE LIKE THE SIZE OF TWO PEOPLE, IT LOOKS LIKE YOU HAVE A PAPOOSE LYING NEXT TO YOU." And he laughed whilst he said it!!!!!!!!!!!!!! I said, "You are the most unprofessional doctor and you have fat shamed me for the last time!! Leave the room now and I never want to see you again!!" I only saw his P.A. Eric, for my post op visits. You know, the one that the other negative reviewer, Lisa S. said on here, is not very personable. She's right, he's not, but at least he never fat shamed me! Needless to say, I told several of the nurses, who literally dropped their jaws (pretty much the response I've received from everyone I've told this story to!!) and asked me to tell this to the charge nurse, which of course I did. She gave me the number of the Chief of Orthopedic Surgery and several other hospital administrators to report him to. And you better believe I did as soon as I got home. The Chief called back and apologized profusely to me and said no one deserves to be talked to that way. He said he would be speaking to him regarding this matter. I told him that I just happen to be a confident fat girl. Can you imagine him saying this to one who isn't??! WAIT, IT GETS EVEN MORE CONVOLUTED FROM HERE! Fast forward 6 months later and I now need to get my other knee replaced, which I knew was coming. I knew I wasn't going back to him, that's for sure. After calling several other surgeons and being turned down, some because of my weight, and others because of my insurance, I got a bit desperate, and decided to call back Rudolph's office to see if there might be another surgeon in his office that might do the procedure. Eric, his PA answered the phone. When I told him why I was calling, he said, "Are you sure you don't want Dr. Rudolph to do it? You think the surgery went ok, right?" Yes, I said, but this is what he said to me in the hospital and I really don't want to see him again, bla, bla. Eric said, let me just see if he will even do the surgery on you and put me on hold before I could even say no way. What he came back with next, blew me away. Eric said, "I talked to him and he said, if you will call back the Chief of Surgery and tell him you regret all you said, he will do your surgery." WHAT THE HELL?!?! You want me to lie about my own horrific experience with you and compromise MY ETHICS to do so?!?! The nerve of that bastard!! I should report your ass to the AMA and don't think I still won't! Happy ending to this sad story. The very next day, I found a wonderful doctor who is doing my surgery this coming week. When I asked him why he would do the surgery when others wouldn't, he said, "Recent literature shows that there is no more of a risk doing surgery on overweight patients as there is on thinner ones." He also was blown away when I told him what Dr. Rudolph said and how I was treated. I sure hope someone in his office, or Dr. Rudolph himself reads this. You need to understand how you are undermining people's esteem and confidence with your fat shaming ways. Take some kind of patient compassion classes, because you are far from being a compassionate person, no less a caring doctor!!

this image is not what they have fake advertisement this place is the worst not open air period and…read morethe lockers are right off the back entrance anyone could walk in

I recently had an MRI, and my experience was truly wonderful, thanks to Jacob, the technician. He…read moremade me feel comfortable and at ease from the very beginning, helping to ease my anxiety. Jacob was not only professional and pleasant, but he also provided me with reassurance and highlighted that there are multiple options available, making sure I knew that an open MRI wasn't my only choice. His compassion and dedication truly made a difference, and I am so grateful for his support.

Scheduling is really hit or miss. The waiting time to get through to the schedulers is usually…read moregreater than ten minutes. The first time I had to fax the order. I did that. The next session (the next day) I had to fax the insurance authorization. I did that too (the next day). The third time I was told the doctor who ordered the test was not in Scripps' system (?). The scheduler had to call her supervisor. After ten minutes, the call dropped. So far, I have invested 40 minutes. I think the schedulers work from home. It would be much better for your customers if the schedulers knew all the gating issues in the first call rather than have to solve the problem over the course of four calls. You are a well-respected medical institution, scheduling should not be that difficult.

The waiting room has a self-serve water station that serves cold or hot water (although I only…read moretasted the cold water). Overall, the water experience of this waiting room exceeded my expectations and is above-average quality for a waiting room. I recommend this water.