Selling my husband's Jeep Grand Wagoneer & met Dirk A. thru our inquiry. He has been one of the…read morekindest people I've met. They gave a very fair offer & stood beside it when we saw others decline for no given reason. Dirk was ready for us as soon as we walked thru the door. Had our ride not had some traffic hiccups, we easily would've been out of here in 15 minutes. I would come back just to deal with him in the future!

Unfortunately I can not leave a good review. Thursday we made contact with autonation fort worth…read moreand made a deal. They sent me all the information we needed and had a final price. Agreed we would come Saturday. We drove 3 hours and as we pulled up the care we were there to buy was being test drove and the sales person as we talked to told us its first come first serve. I told them we have a cashier check with there name on it all we needed was to look over the car. They said let's see if the other person could get financed. We waited for almost 2 hours and then they said it was sold. Not a good practice to make a deal and back out of the deal we already made.

I purchased a brand new EV6 from Moritz Kia in 2023. It has had nothing but charging issues since…read morewe received it. This dealership has attempted 8 repairs and still faulty. It hasn't been drivable since November 2024, which was 9 months ago. Kia agreed to repurchase this vehicle in February and has dragged their feet at every step. At one point, customer care told me the process was completed. At this point, Kia owes me over $20k and I will be finding an attorney. I tried to work with Kia in good faith but they don't want to do the same. Avoid Kia/Hyundai EVs, they are broken and the dealers will lie to your face. Look up Kia / Hyundai ICCU recalls and save yourself a lot of time and trouble. AVOID AVOID AVOID!!!

I Purchased a New Kia last year from this dealership, The salesman was great however I am not at…read moreall happy with the vehicle and it only has 24,000 miles on it, I'm having problems with tires and brakes. I think the tires are defective, it feels like they have flat spots however there's no presence of flat spots when inspecting, when I take it to the dealership service department they rotate the tires and say everything is fine, I asked them to test drive it but they did not. Update: The service manager called me and asked me to bring the vehicle in, they put the vehicle on the alignment rack the results showed that the vehicle alignment was fine proving that the tires are defective, They said that they will not replace them even if I offered to pay for the prorated miles. I'll never buy another Kia. Update: I just recently purchased a used 2021 Kia Saltos for my daughter from a local Ford dealership, purchased the extended warranty, and I've just recently noticed every time you turn there's a knocking noise coming from the front end. My mechanic told me it was a CV joint going out. So I took it to Moritz Kia of alliance., as soon as I checked in at the service department the young man tells me that if they find that the item is not covered under warranty there will be an additional $150 fee. In my opinion, I believe this dealership is just trying to keep from having to cover things under warranty, I cannot recommend this dealership, mainly due to the extremely poor customer service from their service department.

Our Service Advisor, Jacob Smith was so so kind, helpful, and personable. He explained the services…read morequickly and thoroughly, gave his honest recommendations, and even found and applied a coupon to our services. Additionally, the Uber services the dealership normally uses were down so Jacob personally transported us to the gym and back while we waited for our car. I couldn't recommend this location or Jacob enough!

I had an appointment at Hyundai Alliance, expecting a finalized deal. I was told everything was…read moreready, with paperwork after a test drive. But after the drive, they admitted they hadn't run any numbers and I had to return the next day. When I did, they told me there was no deal. It felt like a bait-and-switch that wasted my time! I asked more than once for confirmation of numbers provided my info and even credit application to just find out they waited till after I arrived. Don't waste your time with this place

Boss Fred went above and beyond while repairing my Ford F150. They were kind, communicative and…read moreprofessional. They completed the work for about 1/3 of a quote from another auto repair shop. I would highly recommend Boss Fred for your repair needs!!

From the owner: Independent auto repair and auto sales shop. We service and repair all make and models which…read moreincludes tune-up, brakes, check engine diagnosis, oil change, tire rotation, tire balance etc. We sell used tires and cars. Nou pale Creole -Haitian

Jim is a great guy to do business with! Very friendly and helpful never up tight or rushed. A…read moretrue car guy!

I bought a preowned vehicle from AAB of Keller a few years ago. The guy was very helpful and made…read morethe process of buying very easy. The listing and description of the vehicle was super detailed and picturesque were listed as well.

First off don't always believe what you hear…read more I purchased a vehicle from Lee. He was very upfront about everything during the whole process. The owner came out and said hi and was also very courteous. I've read through reviews on here for them and it just don't add up. A used vehicle is a used vehicle. If you want a guarantee you won't have a problem spend 3 times the money and buy you a new car. I'm satisfied with my purchase and the way things were handled. There's always two sides to a story. Give them a shot, don't have to buy if you don't feel it's right.

I have done business with Callahan several times. Both Lee and Tim have been great!…read moreThey truly are up front and clear about the vehicles they sell and the process.

The car broke down twice within 30 days of purchase. The first day I drove the car it broke down…read moreand it had to be towed and the turbo was replaced. They paid for the repairs, It broke down two weeks later and had to be towed again. After the second time it broke down I tried several times to reach out to them to pay for the repairs. They would not respond and I had to reach out every few days to follow up. After two weeks of trying to get ahold of them to authorize the repairs I gave up and spent $1000 out of my pocket to fix the repairs. After two weeks a manager did try and get back to me but only after I informed them I was going to call corporate. Then mysteriously they decided to try and communicate with me. But after waiting for two weeks for a response I was done with them. I have purchased over 20 cars in my life and this was the worst experience I have ever had. It is hard to believe they are even in business with such horrible service. Stick with carvana or carmax. I have purchased several cars from both of them and their service was excellent.

Do not buy the wheel and tire warranty with this company there is no willing to work with this…read morewarranty company the people at the dealership are not willing to help at all. On top of that they sold me the car with bad tires on when called about this issue all I got was sorry to hear that once you buy a car from these company and you have some issue after that the people working here is not helpful at all

Why You Should Consider Neighborhood Autos for Your Next Car…read moreIn July, I was in the market for a new car. After doing extensive research and reading reviews, I decided to check out Neighborhood Autos. I browsed their inventory for weeks until I found the perfect car for me--a 2020 Cadillac XT5. I was contacted by Jaime, a salesman who made the entire process seamless and stress-free. Getting approved was simple, and the dealership visit was quick--just about two hours, a much better experience compared to traditional banks. Jaime was patient, kind, and incredibly helpful throughout. I drove away with my dream car at a great price, with a reasonable note and terms. Fast forward two months, my engine light came on. I wasn't too worried because the car came with a five-year warranty. Unfortunately, I found out the repairs--a knock sensor and catalytic converter--weren't covered. I was devastated. When I reached out to the warranty department and the dealership, I initially felt unheard, even after speaking with Matt, the GM. Frustrated, I submitted a complaint and was contacted by Stephen, who genuinely listened to my concerns. Stephen took my case seriously, involving Matt and Clint (the service manager) to find a solution. I learned there was no shop in Texas with the parts I needed for the repair.(feelings shattered again) Stephen personally ensured me my issues would be resolved, and within two weeks, I was approved for an early trade-in. Last Saturday, I returned to the dealership and selected another car--a 2018 Cadillac XT5--which I love even more than the first one. What truly stood out was not just the car, but the exceptional service. The staff went above and beyond to make things right,(where they do that at?) and I've never felt so valued as a customer in my life!. If you're in the market for a car and looking for impeccable service, I highly recommend Neighborhood Autos!

Our favorite car salesman, Randy, moved over here from another spot in Haltom City, so when we…read moreneeded a car on short notice, we looked him up. Not only did we get a great deal on a little truck with very low mileage, but we got excellent service and a 2-year warranty. So...this is where the story takes a turn. Last week, my truck would not start. I had roadside, so I called to have it towed. It was too far away to get it towed to James Wood, so I took it to a repair shop local to me. The initial claim on the warranty was denied. I called the warranty company & got a run around. Said run-around included being told that if my mechanic had lied to them, they could have covered the claim. That is when I picked up the phone to call the dealership. Bob answered the phone & listened while I explained my frustration with the warranty people. He said he needed to make a call. Less than an hour later, he called me back to let me know that they made sure the warranty would be covered. I'm sure that is not always going to be the case, but I feel like they honored their reputation and took care of a customer...rather than allowing a pencil-pusher to deny a claim on a minor technicality.