Thank you Heather! Scheduling was easy, in and out in 30 minutes for a wash, cut and blowout. The…read morequality and customer service was excellent. I booked a second appointment already.

Excellent stylists and location in Ridgefield, WA. Easily schedule online appointments and get many…read morereminders. Staff are knowledgeable and experts in the hair business.

I rarely leave negative reviews, but I feel obligated to share my experience. My stylist was Jen G…read more I came to the salon with multiple inspiration photos and had a detailed consultation about the look I wanted. I specifically requested a cool-toned ash balayage with depth at the root and brighter ends, and I clearly communicated that I wanted to avoid warm, golden, or brassy tones. In fact, warm golden tones were my one clear "hard no." When the service was finished, the result looked much more like traditional highlights throughout the hair rather than the balayage effect shown in the reference photos. The color was significantly warmer than what we had discussed. What was most frustrating was what happened next. During the blow dry, I asked what toner had been used. I was told it was a golden blonde toner and was also told, "I know you didn't want that, but I had to use it because of chemistry. If I used the color you wanted, your hair would have turned green." My concern is not that professional judgment was used. My concern is that this conversation happened after the toner had already been applied. If the original plan was no longer achievable, I would have appreciated being informed beforehand and given the opportunity to discuss alternatives and make an informed decision about how to proceed. I like to be given the opportunity to consent, not have it stripped from me. I was polite and respectful, but I expressed that I was unhappy because the final result did not resemble the inspiration photos I had provided. Initially, my stylist agreed to a correction appointment. After further discussion and after I contacted the salon in hopes of speaking with the owner about alternative options, I never received a call back. Instead, my stylist later informed me by text that she had heard I spoke to a colleague in an unprofessional manner. That allegation was surprising and upsetting because it is simply not true. At that point, the stylist stated that she no longer wished to continue with the corrective service and offered a refund. While I appreciate receiving a refund for the service itself, the gratuity was not refunded despite the refund being described as a "full refund." The most disappointing part of this experience was not the hair color itself. Hair can be corrected. What left a lasting impression was the breakdown in communication, the lack of follow-up from management, being accused of behavior that did not occur, and ultimately losing confidence that my concerns were being heard. Others may have a different experience, but unfortunately this was mine. Stylist was Jen G.

Great salon in the Ridgefield area. Great music and lots of hair products to choose from. Amanda is…read moremy girl and does amazing cuts and color! They have lots of hairdressers that can really work magic.

The stylist who did my hair, Arianna, was amazing! She was very professional and knowledgeable…read moreabout what color would work best for me. She was very pleasant and nice to talk with! Would definitely recommend this facility and this particular stylist!

I've always enjoyed shopping at this Ulta and have generally had great experiences. The employees…read moreare usually friendly, helpful, and know how to make the store feel welcoming, which is why this visit stood out so much. When I walked in the other day, I was greeted by an employee with bright pink hair who offered me a shopping bag. I politely declined and started walking into the store to browse. Instead of letting me shop, she continued talking to me while following me around the store. I tried several times to politely disengage by continuing to browse, but she kept following me and speaking very loudly. The interaction quickly went from friendly to overwhelming. I understand greeting customers and offering assistance, but this employee seemed unable to recognize that I wanted to shop on my own. It made me feel extremely uncomfortable and like I couldn't simply browse in peace. By the end of it, I just wanted to leave and come back another day. I've never experienced anything like this at this location before, which is disappointing because I genuinely enjoy shopping here. I hope this employee receives some coaching on reading customers' body language and recognizing when someone is politely trying to end a conversation. Great customer service isn't just about being outgoing... it's also about knowing when to step back and give customers the space to enjoy their shopping experience.

I saw Olivia and she was so kind and sweet! She really listened to what I wanted for my hair and…read moremade sure I was happy with everything. I absolutely love how it turned out and would definitely recommend her! I'm absolutely obsessed with how my hair turned out! The color is so rich and dimensional, the highlights blend beautifully, and the cut gave my hair so much movement and volume. My hair looks healthy, soft, and exactly like what I was hoping for. I'm so happy with the results and will definitely be coming back!

$300 down the drain. I am wearing a hat to hide my hair and embarrassment. I asked for a natural…read morelooking shade of blonde. I was given a platinum blonde look with large patches. My roots look a month completely overgrown the day I received the service. Do not go to Michelle. Hoping I can fix my hair soon.

Everybody is so nice and accommodating, Jessie is the best hair dresser i have ever had, she knows…read moreher business and does a beautiful job every time, i would definitely recommend Jessie to any one needing a experienced hair dresser, that does what you want with care and understanding and top quality!!

As always I love my hair!! Lisa is the only one I want to do my hair. I love the atmosphere and the…read moreshop. It's a great experience!

This is a great place to get a haircut. All of the stylist here are independent contractors, this…read moreis nice because they aren't forced to use products that the company has contracts with. Stacy Rice is the young lady who took care of me and as you can see from the pictures she did a wonderful job. Wonderful way to support local business and get a quality job done for you. They also have a sign up stating they do walk ins. It's located right at 9th and Vandercook , in what looks like a gas station from the early 1900s. Check it out, I'm sure you'll be pleased.

Loved this place! Casey did my hair and I think I've finally found the one. I love my blonde and…read morewill continue to go to her. The place is super cute and they do everything from facials, nails and hair. Totally recommend this place. Great gals!!

Sorry! Tried to give these galls a shot, but it was horrible. $35 for a cut that came out nothing…read morelike the cut I asked for. The gal just didn't know how to fade or blend at all on the back and sides. My haircut went from a 2 blade to a 4 with no blend at all. And it was way too high up on my head. I have never had my hair buzzed so short so high on my head before. Thankfully it grows out quick. I won't name her because she seemed new and maybe not experienced. But I did what they said and made an appointment. So that was good. But will probably never come back.

I get great haircuts and shaves, and fantastic experiences!! Great atmosphere here to relax while…read moreyou wait for your turn in the chair!!