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Adrian, MI

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SmartStyle

3.0 (6 reviews)
Open • 9:00 am - 6:00 pm
Updated 2 weeks ago

Services - SmartStyle

Haircut

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They have even gone as far as harassing me on my personal media, demanding I take down honest reviews (1st amend who? Consumer rights who?)!

PLEASE READ. Called in last week explaining I wanted my red roots to be touched up blonde, and was quoted starting at $60. Got there, and after washing my hair twice, blow drying it without heat protectant twice, she said that's as far as "color without bleach" would get me and lectured me about being wrong about the price of bleach. Then why was I misinformed? This was Blanca. My hair was brittle and breaking at my bangs and in the back when I'd turn my head the wrong way, so my friend told me to talk to Beth, the manager, after she evened my 2" difference on each side trim. Called and asked for her, explaining the situation. She gave me a free keratin treatment to fix the mistake her staff made, now going from three hours of my time wasted to almost four and $76 later. Said she'd fix it for $50 (bleach, a bottom color, and another free keratin treatment). We set up an appointment, but I ended up getting called in and called to reschedule and told the staff with Beth. I just got a call from Beth saying that time wouldn't work. I can't keep chasing and wasting my time, and honestly shouldn't be paying the extra $50 anyway. Don't make the mistake I did! It's worth it to pay more, save your time, save you a breakdown about your hair breaking and looking terrible before the holidays. I now feel unsafe because of consistent contact on personal media and have blocked the same person twice now! Unsafe feelings after they "suggest" I take down the review. I have had persisted contact. Please avoid this place at all costs for your financial, mental, emotional, and now physical safety!

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3 months ago

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3 years ago

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Ruchika N.

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9 years ago

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6 years ago

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7 years ago

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7 years ago

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SmartStyle - hair - Updated October 2026

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