We went into SW Medical with the intention of buying a new wheelchair because the one we were using…read morewas over 5 years old and had many issues. The service manager said he thought we didn't need a new chair because he could fix all the issues we were dealing with and they could do it on the spot if we wanted to wait. We did and he was right! The old chair is now just as good as it ever was. A big thanks to everyone there who were all so kind to offer help.

I bought a quickie wheelchair thru Southwest Medical. My rep was Joshua. Best dme rep I've ever…read moreinteracted with in 37 years of being in a chair. Knows the options inside and out and went to great lengths to make sure everything was perfect. Can't say enough good things about my experience with SW and Joshua. Customer for life. If you're looking for incredible customer service on a complicated and stressful purchase of durable medical equipment like wheelchairs, trust your purchase will be smooth and easy with Joshua and SW Medical.

Very helpfull, they helped me a lot to add a speciaty cane tip, like an extra 30 minutes . Great…read moreassortment of helpful home comfort devices.

Excellent customer service. They were informative and very nice. Prices were reasonable, too.read more

This place has saved us twice! The first time my brother was in town and forgot the attachment to…read morehis sleep apnea machine. The owner and his son were very helpful and we were able to get what he needed right away. The second time I went in it was the same experience. Friendly, courteous service and they went out of their way to get what I needed. I definitely recommend.

It's a little pricey I wish it was cheaper for the same item at different stores, it's eighty…read moredollars there. It's two hundred two hundred and fifty to much money

Ireland was such a delight. I came running in last minute after work and she stayed late to help me…read morefind the perfect set for my clinical rotation starting up again. Everyone was so sweet and helpful, and made me feel welcomed. 10/10 recommend for all your scrub needs!!

The staff here are absolutely fantastic! I had a wonderful experience, thanks to the help of miss…read moreIreland. I haven't bought scrubs for a few years since having a baby and needed guidance with new brands and styles. Their inventory is huge and can be overwhelming to navigate. Ireland was beyond amazing and helped me get exactly what I needed to feel both confident and comfortable. If you're in the market for new scrubs, but feel overwhelmed with where to start, go see Ireland. Thank you again!!

Their customer service is amazing. I am now an early senior and the body is changing. Two weeks…read moreago could barely walk knee issues. My niece and her mom said get a rollator as I have been using a cane but I'm slow. My knee and back have massive issues. Reviewed their corporate site hit chat and asked questions. They came with pix and cost. Arrived at store and just really friendly and welcoming vybe. Fluffy grandma recommends for your medical equipment needs.

Very knowledgeable and helpful Had answers for all of my…read morequestions. Good people. Good people. Good people

My experience at Arizona therapy source has been five star all the way!…read more When i first when into buy supplies for my friend who is 91, I knew exactly what I wanted. I planned to leave as soon as I found it. Lauren Johnson asked me if she could help me find what I needed as I entered then did just that. There was a no pressure to buy one of the more expensive lift belts. It was apparent that she was most concerned in helping me to buy what was truly best for my friend. I realized there might be a few things I could use for myself which I told her. Her response was to say please browse and she'd help me further if I needed her, then she did just that. When I accumulated some things, I took them to Lauren. She asked me why I was buying one thing because possibly there was something that was less expensive that might do a better job. Once I looked at it, I could see she was correct. How nice that I had all the time I wanted to look, then she may the suggestion! Luaren really knows her merchandise and how to present it in a professional manner... Yelpers should know that the prices at Arizona Therapy Source are very reasonable. I bought heel lifts at a competitor, Hangers, the week before. I bought the identical lifts from Lauren for half the cost. I don't expect items you have to buy for therapeutic sources to be cheap but the prices at ATS make it easier. Now let's talk about the situation that really cemented my five star rating. An item I bought had to be returned. When I went to the senior living center, it was obvious the item was okay, but the box had been damaged. I came close to not going back when I saw that box, but decided all they could say was no. Lauren was there today. I explained about the box. She smiled and asked for my credit card to do the return. She said she would just use that item for a customer or order that didn't need the box. That's an attitude I appreciate. I will be a repeat customer. I trust your experience at Arizona Therapy Source will be as good as mine. If you area lucky, maybe Bear will be there. I'll ieave that as your surprise!

Excellent family-owned business! I picked up a hospital bed, air mattress, and other medical…read moresupplies for my mother, and they took the time to make sure I had everything I needed and understood how it all worked. They were knowledgeable, caring, and truly went above and beyond. I highly recommend them to anyone needing quality home medical equipment.

10/10 would recommend!!! They have the most affordable prices on all medical products. Very down to…read moreearth, friendly and knowledgeable people. They speak English and Spanish. I will definitely be coming back in the future!!! ¡¡¡10/10 lo recomendaría!!! Tienen los precios más asequibles en todos los productos médicos. Gente con los pies en la tierra, amable y conocedora. Hablan inglés y español. ¡¡¡Definitivamente volveré en el futuro!!!

I HIGHLY RECOMMEND FAIRWAY MEDICAL…read more I have been working with Fairway Medical for over 6 years and would highly recommend them to anyone looking for a supplier of CPAP machines and supplies. My CPAP clinician recommended Fairway when I moved to the Valley. They are a little smaller than the first supplier I worked with. Also, I believe family run. Why does this matter? To a person they are very customer focused and caring. I have never had even one small problem with them in 6 years. Some issues can be dealt with by phone. Others require me to visit their office which is just south airport. As evidence of how positive I am about them, I live in North Scottsdale and happily drive for 45 minutes by many, many competitors to do business with Fairway Medical.

Brianna helped me out wonderfully with my CPAP machine. Thought I had paid for a brand new machine,…read moreturns out that wasn't necessary and so I saved money, instead I got the needed supplies. Not just that: they were close to me geographically so I didn't travel too far or wait. Check out these folks if you have medical needs and want to stay local. I'm glad I did.

What a horrible experience with Cami. She sold my mom a $3000 POC (portable oxygen). After 2 months…read moreit quit working. It was sent back for warranty. Mom was legally blind and did not know it was in error mode. She was deprived of oxygen for 2 weeks. She had a drastic decline at that time. We were told 2-3 weeks to repair or replace.... Nope it was 4-6. Today I got a call that it's fixed. It's 5 months old... they said routine repair. Cami did not call but had someone from the store call me. Well... mom died a week ago... I'd NEVER tell anyone to use Cami or this company. I'm heartbroken and this was so unkind of her. PCP felt and requested that it be simply returned and reimbursed. They refuse. It's not right.

I went to purchase a 2nd Genu knee brace from the Mesa AZ store. I wore my original brace so we…read morecould match exactly. Denise got the brace off the wall & I purchased it. The next day we left for our summer home in Overgaard AZ. When we arrived I discovered it was the same brace but WRONG size. I called Denise immediately & she said no problem just bring it back when you are back in Mesa next month. Today I went to the store & AMY your manager was extremely rude to me. Denise was working & verified what happened. AMY told me it said NO REFUNDS on the back of my receipt. I told her it was Copper State's mistake & if she did not refund I would just dispute on my Amex card. She told ME I was rude & argumentative & that she did not have to refund if she didn't want to. WOW.., hard to believe you would have such a unprofessional & nasty person as the manager!! Btw... I had to get her name from the other (nice) employee- Denise as Amy ignored me twice when I asked her for her name. Copper State please either re-train or get rid of her. She is not a good representative of your business.