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    3.0 (4 reviews)
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    Arizona Therapy Source

    Arizona Therapy Source

    5.0
    (1 review)
    2.9 mi

    My experience at Arizona therapy source has been five star all the way!…read more When i first when into buy supplies for my friend who is 91, I knew exactly what I wanted. I planned to leave as soon as I found it. Lauren Johnson asked me if she could help me find what I needed as I entered then did just that. There was a no pressure to buy one of the more expensive lift belts. It was apparent that she was most concerned in helping me to buy what was truly best for my friend. I realized there might be a few things I could use for myself which I told her. Her response was to say please browse and she'd help me further if I needed her, then she did just that. When I accumulated some things, I took them to Lauren. She asked me why I was buying one thing because possibly there was something that was less expensive that might do a better job. Once I looked at it, I could see she was correct. How nice that I had all the time I wanted to look, then she may the suggestion! Luaren really knows her merchandise and how to present it in a professional manner... Yelpers should know that the prices at Arizona Therapy Source are very reasonable. I bought heel lifts at a competitor, Hangers, the week before. I bought the identical lifts from Lauren for half the cost. I don't expect items you have to buy for therapeutic sources to be cheap but the prices at ATS make it easier. Now let's talk about the situation that really cemented my five star rating. An item I bought had to be returned. When I went to the senior living center, it was obvious the item was okay, but the box had been damaged. I came close to not going back when I saw that box, but decided all they could say was no. Lauren was there today. I explained about the box. She smiled and asked for my credit card to do the return. She said she would just use that item for a customer or order that didn't need the box. That's an attitude I appreciate. I will be a repeat customer. I trust your experience at Arizona Therapy Source will be as good as mine. If you area lucky, maybe Bear will be there. I'll ieave that as your surprise!

    Copper Star Home Medical Supplies - Mesa AZ

    Copper Star Home Medical Supplies - Mesa AZ

    3.1
    (14 reviews)
    19.3 mi

    What a horrible experience with Cami. She sold my mom a $3000 POC (portable oxygen). After 2 months…read moreit quit working. It was sent back for warranty. Mom was legally blind and did not know it was in error mode. She was deprived of oxygen for 2 weeks. She had a drastic decline at that time. We were told 2-3 weeks to repair or replace.... Nope it was 4-6. Today I got a call that it's fixed. It's 5 months old... they said routine repair. Cami did not call but had someone from the store call me. Well... mom died a week ago... I'd NEVER tell anyone to use Cami or this company. I'm heartbroken and this was so unkind of her. PCP felt and requested that it be simply returned and reimbursed. They refuse. It's not right.

    I went to purchase a 2nd Genu knee brace from the Mesa AZ store. I wore my original brace so we…read morecould match exactly. Denise got the brace off the wall & I purchased it. The next day we left for our summer home in Overgaard AZ. When we arrived I discovered it was the same brace but WRONG size. I called Denise immediately & she said no problem just bring it back when you are back in Mesa next month. Today I went to the store & AMY your manager was extremely rude to me. Denise was working & verified what happened. AMY told me it said NO REFUNDS on the back of my receipt. I told her it was Copper State's mistake & if she did not refund I would just dispute on my Amex card. She told ME I was rude & argumentative & that she did not have to refund if she didn't want to. WOW.., hard to believe you would have such a unprofessional & nasty person as the manager!! Btw... I had to get her name from the other (nice) employee- Denise as Amy ignored me twice when I asked her for her name. Copper State please either re-train or get rid of her. She is not a good representative of your business.

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    Copper Star Home Medical Supplies - Mesa AZ
    Daily Living Aids and supplies you need to ease pain at home.
    Daily Living Aids and supplies you need to ease pain at home.
    Lift Chairs, Compression Stockings, Orthopedic & Recovery and more.

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    Lift Chairs, Compression Stockings, Orthopedic & Recovery and more.

    SmartPractice - medicalsupplies - Updated August 2026

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