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    Smartlock Self Storage - Spencer

    5.0 (1 review)
    Open Open 24 hours

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    2 years ago

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    USA Container Pros

    USA Container Pros

    3.0
    (2 reviews)

    So I saw an ad on Facebook and I sent a message and very quickly I was in contact with Jackie. She…read morelistened to my ideas and helped me through the whole process. I am so excited to have a place to keep my tools out of the weather and organized with work benches and good lighting. I highly recommend you contact Jackie and get that secure shipping container. Matt Noell Anna, Texas 5/28/'26

    At first they are great to deal with. I had an excellent experience thru the sale, delivery process…read moreand first terms of the sale. I was told that I needed to make the first 5 payments and after that it could be paid off with no penalty. Ok, great. They said they prefer you set up autopay. I'm on the road a lot and autopay works great for me as well. I get notification from my credit union that they took out their payment. Ok perfect. Less than a week later they took out another one. I paused but chalked it up to an honest mistake. Less than a week later I get a message from the girl in their office saying if I don't make my payment that they're gonna send someone to pick up my container. Flustered, I called them. I explained the situation to the guy that had answered the phone. He said he would have someone call me back but sounded very Skeptical as if he didn't believe me. No worries, I waited for them to call me but instead I get a message from the driver assigned to pick up MY container. I call him back and explain the mistake. He also seemed skeptical but told me either way he'd be back for the container unless his employer told him otherwise. I called a number he gave me to call. A woman answered and said she had to have payment because my account was delinquent or they had to pick up my container. I asked her how many times per month I was required to make the almost $300 payment. She said if I had paid it she would t be calling me for payment. I pulled up exactly what dates they had taken payments from my account. At that time she immediately changed direction, apologized for the mistake and said I was good for 2 months. I asked for an exact payoff but she couldn't tell me. Said she'd call me back with it. Less than a week later we are back in the collection loop. Driver is coming to pick up my container, I'm delinquent and need to pay. I asked again for payoff amount. The lady called me back and said over $6000. I explained that was way more than I'd paid for the entire container. She said with fees and all it would be over 6k. I said I don't think so ma'am. I hung up and made a payment just to be sure. But the calls still persist and the threats of repossession. Made another payment and still the threats keep coming. The owner left me a voicemail and accused me of attempting to steal his container. He said I need to get my stuff out of it and out of the way so they can come pick it up. How many times do I have to pay for it? i Finally told him he was signing up for a rocky road and hard lessons if this was his business model. All of a sudden the threats stopped but the hyperbolic billing keeps coming regardless of how much I pay. I keep waiting for the goons to jump out of the bushes and attempt to assault me but they haven't as of yet. Stay tuned for the ending please. I'll let everyone know how it ends. Thanks. Brad Cordis 2 Dogs Trucking LLC McLoud, Oklahoma

    The Storage Center

    The Storage Center

    1.0
    (1 review)

    I have been a customer of the Storage Center (formerly Shepherd Self Storage) for almost (November…read more2016) 10 years. The Storage Center lists their origin as "Established in 2021", which is true to the sale of the facility. Originally this establishment was locally owned and operated as Shepherd Self Storage. I never had any issue with Shepherd Self Storage. Since The Storage Center took over operation of the facility service has declined and the cost of my unit has gone from $70/month to $132/month. My unit has been broken into twice since 2021. The lanes between the buildings are narrow and frequently blocked by other tenants accessing their units. There are lots of other places out there and I wouldn't recommend The Storage Center.

    From the owner: Looking for convenient and secure self storage in Oklahoma City, OK? The Storage Center has you…read morecovered with a location near Shepherd Historic District, Will Rogers Garden, and OKC Fairgrounds, easily accessible via Northwest 23rd Street and Will Rogers Expressway. Our facility offers a variety of unit sizes, including drive-up and climate-controlled options, with extended storage hours, a fully fenced premises, surveillance cameras, and month-to-month leases for your convenience. Protect your belongings from extreme temperatures with our climate-controlled storage units. Check our size guide for the perfect unit, and we also provide secure vehicle parking for cars, RVs, and boats. Rent your storage unit today!

    Summit Peak Self Storage

    Summit Peak Self Storage

    1.0
    (1 review)

    If you're looking for a honest storage facility this is not the one. I was assigned a storage unit…read morethat already had a lock on it. I put my debit card was on auto pay, and 3 days later I was charged $71 for something. The girl at the front desk named Keisha said she was going to fix it for me. Keisha said because of this I will wave your payment for this month. Every time I showed up to my storage unit I was locked out of it. There was no numbers to call to get ahold of anyone to get inside of my storage unit. The phone number located on the key box to get into the storage unit was a number for a previous worker. My debit card was then charged another month for $23. I called once again and spoke to Keisha and I told her to take my card off auto-pay. I talked to Keisha about all the trouble I was going through and she once again waved the next month for me. They started adding fees and I called and talked to Jason, but of course he was no help. I went to the bank to gather bank statements and proof that I was being overcharged, and that I was not late on payments. Jason then call me and said that Keisha was disputing that she waved 2 months payments for me. I went into the office and ask Keisha about it and she said I don't know what I did a couple of months ago because, the new owners came in and took all of the paperwork. I then asked to speak to the new owners. Keisha said I'm going to have Chelsea call you from corporate. Of course I waiting for that call from Chelsea that I never received. I then went back to the office to talk to Jason and he informed me that Chelsea said that I had to pay the fees and she will not budge on anything else. I tried to pay partial payments and they informed me that they do not take partial payments anymore. They change ownership without informing me. They move my payment from the 11th of the month to the 1st of the month without informing me. They now have me owing over $500. They changed the name to Storelocal Midwest so don't be fooled.

    Tinker Self Storage

    Tinker Self Storage

    4.3
    (6 reviews)

    ‼‼ THESE PEOPLE ARE THIEVES ‼‼ These people have completely…read moreturned my life upside down. Attached is a screenshot of the confirmation that I received that my move out was scheduled for 4/26/22. Decided on a whim to check on my storage unit to start getting the small things out yesterday 4/21/22 and found out that my code did not work. Heard from management the next morning and was given the horrific news that my storage unit had been trashed out by whomever is employed at this facility because they "thought " I had abandoned my unit after just a few days of my last communication with them before this happened. I had my ENTIRE household belongings in that unit. Things I worked hard to get back after losing everything once already in a fire in 2017. To top it off, I was given a code to their locked dumpster to look for anything thrown away that wasn't of value to whoever decided to steal my stuff in the first place, and had to dumpster dive to retrieve my car title, a spare set of my car keys, a few family pictures, etc. NO ONE part of the management or staff offered to come help me. I was given pathetic apologies and told that they are sorry for the inconvenience this has caused. YOU THREW MY WHOLE LIFE AWAY!!!! I recommend anyone housing their belongings at this horrendous establishment to get your things ASAP before this happens to you too. I owed no money, gave proper notice and these thieves took it upon themselves to do this to me!!!!!

    I appreciate the excellent customer service that I have received from Jeff. Anything I need…read moreassistance he goes above and beyond to make sure I am taken care of. If he hasn't received an increase in his pay he needs a raise.

    Smartlock Self Storage - Spencer - selfstorage - Updated August 2026

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