I don't usually shop at Roots very often, but when I do, this is my to-go location!…read more The staff are all friendly and helpful, and the store itself is clean and well-organized. Other than clothes, they also sell accessories, candles and candy. It's never all that busy here, which is great for someone like me who hates crowded shopping spaces. There's also lots of parking available since its located in a plaza. Prices are your average Roots prices, there is a small clearance section in the store. PS. They accept SPC cards and you get 15% off!

While it's your choice to not accept status cards, your employee handled it so wrong, yet you…read morebelieve he did nothing wrong. Obviously customer service isn't important to you, so I'll never shop here again and will tell everyone to avoid here as well.

I love this place, I buy all of my clothes there. Their prices are great. I love that they offer…read moreplus sized clothing for men, it's hard to find those in thrift/consignment stores in my experience.

this mall blows go to the other one if you need, want…read more.. lot of bad stores and poor design depressing

I love this mall there are very cool stores there could be a few more but it's very nice i go here…read morewith my friends alot and spend lots of money and they have very good food places too

If Im in the mood to treat myself to some unique and often Canadian made clothing and accessories,…read morethis is my go-to independent local shop! The ladies who work here could not be more friendly and helpful. Though the prices are a higher than a big box store, you can not deny the one of a kind, fun and flirty vibe this shop carries. They also have a great selection of Fly London shoes and handbags. I will be back time and time again! It is located downtown London on Talbot St. close to York St.

A HIDDEN GEM!!!! The store had a welcoming vibe as soon as you walk in. There's a fantastic…read moreselection of clothing and a lot of variety. Found a lot of designer, which were all so gorgeous and good finds. The girl who was working there at the time was super helpful and provided great service while my friend and I shopped there. She was able to find clothing in our sizes and suggested a lot of pieces to us based on what we were trying on. To me, I think the prices were very fair and they were of excellent quality. There were also some other cool trinkets and accessories. This store has anything for everybody!!!!! Loved it

I enjoyed the downtown London area (never been), the addition of a couple of vintage shops really…read moreadds to the overall charm, experience. Most the stuff is pricey, there are some very cool items, got some nice pennants. I saw some jackets, etc I liked about 10+ bucks too much. I liked the design of this thin shop.

Feel bad to say it but one of the stars off is purely that this location is hard to get to if you…read moredon't drive. As a plus size woman finding clothing that fits right is hard enough, finding fashionable or fun clothing is another thing altogether. In the past Places like Penningtons did little to stay trendy but much has changed with their catalogue expanding. It is my go to for basics. Now I am able to find some funkier wears here so that is a big plus. With three locations in London, I find though it's out of the way this one has the most attentive yet not pushy staff. Prices could be better, but it is what it is.

Pennington's is a wonderful store with friendly staff. They are always on hand to help with any…read moreneed....

Kind of freaked me out the first time my friend and I went there. Shoppers were like vultures when…read morethe big bins rolled out. They have rules about when you can start going through the bins (eg no one can cross the line and start rummaging through until all three giant bin tables are locked in place) but once they are, LOOK OUT!! The shoppers are insane! They dig and toss things like a bunch of savages and God forbid someone pick up something they wanted. YI !! Goodwill needs to enforce respectful shopping. If a shopper is going to toss, break, tear open and disassembled products so that no one else can use/buy them, rendering the product garbage, that shopper should be told to leave. The good things are, staff have always been very pleasant and helpful. Product is priced as per weight, so yes you can get a lot of stuff extremely cheap! Books and videos that I can share with children and others are among my favourite to seek out. Sadly these are some of the things most damaged by disrespectful shoppers. They grab and toss and DVDs go flying out of the cases, books get torn, glass items get broken. It would be a far better shopping experience and more people would come if Goodwill would remove ignorant, destructive shoppers. They have rules for everything else, why not that? Great thrift store to shop at though! ....if you can duck. Wear gloves!!

London is lucky to have a goodwill outlet store. If you check frugal sites, people go crazy over…read morethem. Here products are sold by weight making them very cheap. You have to dig around in large bins though. They bring out new bins full of stuff at certain intervals. The bins are sort of sorted in that they only carry one type of product. One bin will only have piles of books, another boxes of plates, another only clothes. It's not as easy/ well sorted as shopping in a regular thrift store. They have large shopping carts in the back but you aren't allowed to move them until you check out. How shopping here works is that you take one of the rolling shopping baskets, fill it up, and if you have too much to fit that little basket, dump it in the larger cart at the back. Rinse and repeat. When you are finished, then you can move the larger cart to the checkout. The parking lot is always nearly full every time I go and you do need to drive here. The nearest bus stop is a 15-20 walk away and with the stuff you'll end up buying, you really don't wanna lug it on the bus. Parking lot is small though and awkward to get in and out sometimes. Usually I get great service from the people here, but today the people on staff were kinda grouchy. One lady wouldn't let me take a picture of the bins thinking I was talking pictures of people and the other cashier guy (who looks older than my dad) talks loudly how he doesn't like school because he doesn't want to listen to people or have anyone telling him what to do. A bit weird if you ask me because he's working under goodwill. I come here because books are cheap ( I give away books in our neighbourhood to encourage reading and literacy) so because of dirt cheap price, I'll be coming back but they really gotta do something about the parking lot. It's too bad they are not in a better location because people who could benefit the most from the pricing can't make it here. Most of the people look like they are looking for great finds to resell.

I saw this store on my way to the OYE at The Hood. Friends know that I sew my own clothes and…read moreloathe shopping, so something really exceptional has to catch my eye in order to get me make an apparel purchase. And catch my eye it did! They had the cutest watermelon skirt. I've wanted a watermelon outfit since I was a toddler. Not sure why I never sewed one for myself. Today being Canada Day (YAAAAAY FOR CANADIANS NEW AND OLD! We are the most welcoming country to people of all backgrounds, lifestyles, gender identities, languages and religions!), the store isn't open but the website is. Highlights: 1. Free shipping over $25 (not sure if that is a time-limited offer) or you can pre-pay and pick it up in-store. 2. Comprehensive size chart that tells you how to measure (so needed and yet so rarely done well). 3. Generous, easy, clear return policy. Put the free return label on the package, get it to Canada Post and you are done. 4. Wide selection including lingerie, jewellery, accessories, aprons, leggings, scarves and special occasion dresses. I'll post about my watermelon skirt when it arrives!