The service was okay, but I expected a bit more. The staff was friendly, and they fixed my phone,…read morebut it took longer than I hoped. Overall, decent experience but not exceptional.

*****As of March 1, 2025***** JM Repair Group is no longer on Christie Street or Grand Street - he…read moreis located at 87 Elizabeth Street (2 Blocks away). I have been going to Eric for Repairs at 2 prior locations and I think highly of him. This time I went on 2/28/25 to fix an iphone X whose screen was "ghosting" due to a prior fiz I had while out of town a few months prior. Eric is reliable and communicative, and will not make a fix unless he lets you know the exact cost up front, and he uses good parts, and out of 2prior fixes in the last 13 years I never had a problem with those phones, and they still operate today I just upgraded models. One was an older android, and one was an iphone 5S! Although my initials are the same as the company, I have no affiliation with them, but I do recommend them, but because when I tried to find them the only listing they had was for the older address and he hasnt been on Chrstie street in 10 years at least. He is located in a pharmacy, and the sign is outside, but his work is fast, and he is courteous and efficient. Once their was a phone he could not fix as it was determined to be a motherboard pronlem and he did not charge me anything. For this job I give him ***** (5 Stars)***** and I am a hard, but loyal consumer so coming from me that is quality.

My friends always came here to get their phones fixed back when they were located on Chrystie and…read morehighly recommended this store. My samsung was not turning on. It cost 100+ to get my samsung fixed (took 3 days) and it broke again in a month. It would not power on. I went to the store again and the same staff recognized me. He tried to figure out what was wrong and in the end said "he isn't sure now but if I leave my phone there, he will fix it". I asked if this was complimentary as it was the same issue he "fixed" a month ago, and he said no he will be charging me 100ish. 100ish AGAIN, for an issue that is the same (phone not powering on, screen is black, just fixed it a MONTH ago!), no thank you. The other issue was the samsung sim card slot that he "fixed". The staff pulled it out and broke the slot and charged me 20. However, on my samsung phone, you have to press the simcard and it pops out. So he removed it wrong, broke it, then charged me 20. My friends had good experiences with fixing broken screens or something simple, but if you have TECHNICAL issues do not come here! I am sad that I had such a bad experience and I regret spending so much money. TLDR: 1. got my phone fixed (phone was not turning on), broke after a month (phone not turning on again), wanted to charge me again 2. took out my simcard the wrong way, broke the slot, charged me

These people are beyond rude and disgusting never hooked my phone up to check diagnostics I called…read morein advance and they told me they can fix it without rebooting but when I got there they had such attitudes and wouldn't take the time out to plug my phone up so I'm going to another cellphone repair shop these people were a waste of time and energy and to top It off told me they would not even help me with my phone if they could... stay away there's a better place close by on 40-12 ditmars Blvd they treated me with much better respect and they can actually fix my phone

From looking at the reviews of places in the area. I went to 4 places to fix my phone. They had the…read morebest price. I went with them, stated need to order face covering be in next morning. No response, go to store at 4, ohhh the delivery driver did not bring it. Will be in tomorrow, morning, Back at 4 will need 3 hours to replace glass. Pick it up, price is now $30 more. No longer the best price and two days to fix it. Very poor service, gave a discount for delay and 3 hours fix phone. Did they download all my files?

My iphone 13 screen wasn't working due to water damage…read more I was given 2 options which was $100 or $150 for the quality of the screen. They told me they will call me before putting the phone screen on to ask. I got a call about an hour later stating that the only damage on my phone was the screen. I asked a few times as I originally wanted to trade my phone in with apple, but if it was only the screen that was damaged, I would reconsider. They told me they would use an original iphone screen as they ran out of the better quality screen. I opt-in for the original screen which I paid extra for. I was in a rush when i got my phone and didnt check it throughly. The screen is not original. So if they ran out of better quality screen and my screen isnt original, did I pay extra for the lower quality screen? A week after the fix, I had noticed that the light sensor wasn't working on my phone. I do believe that when I gave my phone in, they told me they would check my phone to ensure everything was working. And that included the light sensor. I took it to the store, left it for a few hours only to be told the "ribbon" was damaged by the "cracked screen". When i told them it was never cracked, they changed their reasoning to water damage. I was given attitude as I tried to reason. The service would be a 1star as I did not get the original screen which I was promised. The service is also a 1star as I was given attitude when I went in for discovering another damage which I was told prior that the water only damaged the screen.

Simply the best. Honest, polite, reasonably priced and quick. If you're in the 5 Boros this is the…read moreplace for all your tech needs.

I had water damage on my pixel 6 phone so I call to see if they can fix. They say they can. I…read morebrought it to the store and they say the charging port has problem. They will order charging port and they will fix it for me. The charging port came on Tuesday and they fixed today. I brought it in at 9am and they fix around 12:30pm. It was pretty fast. They are very knowledgeable and friendly. I would definitely come back if I have any more problem. Thank you for your service.

I think this place has amazing service swapped my phone battery in under an hr and the price was…read morevery reasonable at 60 dollars for hardware and labor

Today was the second time that I have used Phone Pros (for different problems) and I have been…read morecompletely satisfied both times. Tony and his assistant were great at identifying the problem (damaged charging port) and fixing it in a timely manner. Pricing is reasonable. Interactions were professional and courteous. They even recommended a great nearby restaurant where I could go during the time that were working on my cellphone issue. In addition, after I returned, they checked out the two chargers which I had brought with me and detected a faulty cable on one of them. I was able to replace the cable at cost with no additional service charge. I would highly recommend Phone Pros and the fact that I returned when I encountered another different cellphone-related problem is a testament that I value their services highly.

WHAT THE FUK HAPPEN TO KOBE !?…read more I remember coming to this man store to play arcade and when he used to only sell video games before convert into FIXING ELECTRONICS. This man has the nerves to charge for "DIAGNOSTICS" When you was able to just explain to him the problem. Now it's a FEE for him to even look at it - No wonder the store is EMPTY now in days smh

The employees were very respectful and cooperative to work with…read more I'd strongly refer anyone who has issues with their device to work with Kobe's World Game & Repair.

This store is the worst. They don't deliver on there promises. All they do is lie to you over and…read moreover again. They don't honor there money back guarantee. All they do is bully and discriminate against you.

Came in here last year for some advice about my laptop- extremely kind, knowledgeable, and helpful…read more Unfortunately I cracked my new laptop today so I'll be in tomorrow for a new replacement display