I went to the Device Shop Financial District to repair the screen (vertical lines, unresponsive…read morescreen) of my iphone SE 1st generation (I use as a backup phone / music player / content viewer) for $50. The visit went smoothly despite the COVID-19 restrictions. Appointment was made from their website. Check-in to the building was safe with ID needed. Andrei greeted me warmly at the shop doorway. Hand sanitizer was readily available. Andrei looked at my phone and right away knew it was a screen issue (vs other components). I didn't want to spend a lot of $ since it was my backup phone but Andrei stated the work was routine which provided me comfort that a simple screen replacement would do. 10-15 minutes later the work was done and thus far phone is working great. I also used the $20 for $10 deal from yelp, which lowered my overall costs. Thanks again to Andrei and Device Shop! professional and honest service.

Easy to book appointments, easy to find, good prices and great service…read more Do book an appointment in advance and show up a few minutes early at the building. One Liberty Plaza is a big building with a lot of visitors, so be prepared to wait in line to check in.

I cannot thank Evie, Eugene, and Dean enough for the incredible service they gave me and my…read moredaughter. From the moment I walked in, they greeted me with kindness and immediately offered their help with my daughter's phone. What really impressed me was their patience and understanding. They allowed me to wait for my daughter to arrive--even though it ended up being almost three hours! During that time, they never rushed me, never made me feel like a burden, and instead treated me with so much respect and care. When my daughter finally arrived, after all that waiting, they greeted her with the same friendliness and professionalism they had shown me. They took the time to explain everything clearly to her, making sure she felt comfortable and understood the process. I could see how much they truly cared about helping, not just doing their job, and that made such a difference for us. It is rare these days to find a team that goes above and beyond like that. Their patience, kindness, and genuine care turned what could have been a stressful experience into something so positive. Evie, Eugene, and Dean are a wonderful team, and I am so grateful for the way they treated me and my daughter. Because of them, I left feeling not only helped but also valued as a customer. I would absolutely recommend them to anyone who needs assistance--you will be in the best hands!

Dont take your phone to get repaired at the 72nd street location. They selling fake products that…read morewill damage your phone. the employee very rule disrespectful and unprofessional.

Jonnathan fixed a very glitched up iPhone for us at a reasonable price. HIGHLY HIGHLY recommend…read morethis company. took about 40 minutes. he was very methodical in his process and didn't need Apple Store tech's screen prompts to know what to do. never go to Apple Store first again (unless under warranty).

When my phone was repaired it worked for a while, but now it is issue after issue. My phone…read morecompletely died and was not working for a week, the owner agreed to fix it. Now about a month later the phone will not stay on for more than 10 minute. Please do yourself a favor and avoid this place. I've spent more money trying to fix this "fix" than if I had gone to Apple.

If I could give this place ZERO stars I would!!!! I went last week to get a screen fixed and…read morestarted experiencing problems with the battery, and there was a line on the screen, and also my fingerprint detection wasn't working. Got a hold of a secretary to tell them I was unhappy with the work, and told me to text the person who fixed my phone. In which I did, and received THE WORST customer service ever. The technician cursed at me, and called me a "bit**" and a "fu** head". I understand mistakes happen when fixing phones, but I would never EVER EVER expect to be spoken in such a way. Save your money and PLEASE just get your phone fixed the correct way, because if your phone turns up to be defective, he will absolutely belittle you, and make you feel worthless. Yeah, he's a nice person as first, DONT let that fool you. Edit: This guy has the nerve to say I am competition. I left his number out of the images to be polite, as I have been NOTHING but polite to this man, and he continues to play his games. I have proof that the number on yelp is in fact the number that has been texting me. Do not trust this person with your device. He has the mouth of a sailor and as another reviewer stated, is far too busy worrying about who his next customer is, to focus on the job at hand. Sorry buddy, you've messed with the wrong woman.

I can't find this store in this address... This address…read moreseems fake, the hamburger restaurant is there, and noboday caught my call...

Quick, easy and no hassle. I needed a new battery for my iPhone 6 and they did the job, and taught…read moreme a few things. 1. No overnight charging 2. No "fast" charger These guys have also now started selling glasses, so I will be back for a new pair soon.

12/28/18 I brought my apple watch series 1 to this store for an LCD screen repair. Before I drop…read moreoff the watch, I showed Arsen the watch. We examined it to see if it be could be repaired. We tested out the touch screen (both soft and hard touch), it was still working 98%. It was a little slow. My watch was in his shop for 2 weeks. Arsen called me 1/4/19 to tell me there was a delay in the shipping. He called 1/8/19 to tell me they tried to replaced the screen twice and the motherboard would freeze. Going back to when I dropped it off. It was slow NOT freezing. He says to get the motherboard fix it would basically cost the price of getting a new watch. I said that's not an option. He says he will charge me $45 for the labor. I said, ok can I pick it up today(1/8/19). He said well we're still working on it. I'm thinking to myself Idk, anything about a motherboard. So what exactly are you working on? I brought my watch in 12/28/18. I get it, the holidays were around so a small delay in pick up. I called today (1/13/19)to pick up the watch. My watch is completely dead, lucky I have my charger to see exactly what's going on, but I'm already irritated because its taking a while to turn on. I pay Arsen $45 he hands me my watch and the screen is literally falling out. I said, "when I came in my screen was not falling out like that". You have to melt the adhesive and pry open the edges for it to lift. Please fix it how it was when i came in. He said, it was like that remember? No I dont sir I dont, and you know that. He said I will put some reinforcement on it to hold it in place. I said, please. Ok. I'm very soft spoken and respectful. So I appreciate the professionalism in handling my device to be handled with care. I said my watch broke last year. Yes, 2018.. a few months ago and it was very functional. I know the screen was cracked, but the handling of my device was just poor and distasteful. I didn't need two weeks for you to tell me it wasn't possible to fix. It looked the same when I gave it to you. You fix apples watches. I know you came across a cracked screen before. You could have easily said, this can not be fixed without changing the motherboard. It was such a waste of my time and I shelled out $45 just for you to basically insinuate that you "tried to fix it". Service not rendered. Make sure you know how your device functions before and after in any repair shop. Also, make sure they clarify what they CAN & CANNOT do, before you waste your time. Its like deep down he knew it couldn't have been fixed. I'm so sad. The screen won't stay in place. I legit want to cry. He knows and I know that it was NOT like that. So i cant use it‍. Side bar: At first he tried to charge me $150, but "forgot" he quoted me $100 over the phone. Then he said, oh.. ok. I remember. In general, I like to confirm quotes to make sure it's consistent when I arrive in person.

Spilled some liquid on my laptop (alcohol). Had my laptop picked up the next day. The laptop was…read moreworking with an external keyboard, so I thought that it was only the keyboard that had to be changed. Was told that the motherboard had to be changed as well (which was also plausible), but asked to get my old motherboard back. Received working laptop with some damages on the case (they tried to open it the wrong way). And most importantly, they gave me a random motherboard not even matching the make of the laptop. Did some investigation (opened the laptop), realized that the motherboard was not changed. Called David (he pretended to be someone else - used name Andrew, but got out of the character shortly after I gave him details, and I told him that I can recognize his voice/accent). I confirmed with Lenovo that I still have the original motherboard. Scam! Stay away - might fix your electronics, but will overcharge you for parts that actually don't have to be changed!

Ripped off !! He ruined my computer. Had to file a police…read morereport. Beware. Physical locations do not exist either.

Sunny is very friendly. The store moved to the 7th floor inside the building after pandemic in a…read moresmall unit. I sent my MacBook to replace battery. It's done in couple hours. Sunny gave honest opinion if it's worth a repair or if it could be some other issue. By making appointment you get a $10 discount. The price is very reasonable. And my battery gets back to normal again

When my iPad catastrophically broke down, and major surgery out-of-state was only a literal couple…read moreof days away, Appleberry did the impossible and had it fixed!! It required being sent deep into Brooklyn due to the complex breakdown inside the iPad, and wouldn't be ready until very late the following day, and not be sent back until the morning after that. After we had to leave for Massachusetts. so Sunny dropped everything and personally drove to Brooklyn to pick up the iPad as soon as the physical repairs were finished, and brought it right back, to meet us with. And he threw in a free charger, too. I was able to have surgery with my iPad keeping me company through my hospital stay, and my painful recovery. I will only go to Appleberry Repairs for my or my family's iPad and iPhone repairs, from now on. They also have used iPads for sale at great prices, so I plan to never visit the Apple Store again, if I can help it!

Very polite and kind. Helped me with troubleshooting issue with samsung device and flashing…read morefirmware on it. Highly recommend anyone stop by for mobile phone issues.

I needed the broken glass screen of my iPad replaced. Faisal, owner of Mr Fix My Phone did the job…read morein about an hour, the price of $120 including a new screen protector was quite fair. He was pleasant to work with and his shop very close to my home. What more could I ask for?