March 7, 2013 at 10:00:03 AM - Abusive Treatment from the Clerk, Op ID 5 - Cashier name:"Kurt" appears on the receipt:
I paid for a soft drink and protein bar at the register with my EBT card.Then the trouble started:
I was uneasy when the man refused to return my EBT card when I asked him for it. And when I asked for it the second time, he said, "Get out of my store, I'm not taking that shit!" (This was in front of another customer and a Vendor restocking merchandise.)
Then he threatened me, with intimidation, saying he was going to have me banned from the store. When I did get my card and merchandise, he gave me my EBT total printout without the store receipt. But he continued ranting at me like he was some bully, repeatedly raising his voice at me with puffed-up threats like, I was some criminal or something.
So I turned to leave, but decided to go back to the counter and I told the man I wanted to return my purchase.
He only escalated his verbal attacks and threats then, still in the presence of the Vendor who was restocking merchandise. He said, in a string of repeats to deny my return request:
"No, you can't return it!... You can't return and EBT purchase!....Tthere is no way this machine will return it... it only has 3 buttons....Get out!
Then he lied and said in a loud voice, "You always cause problems when you come here; You're going to banned from coming back. I am not returning EBT for cash...
[I did not ask for cash, just an EBT credit; AND I had never seen that clerk before, nor ever caused problems in ANY store - AND, I almost never even go to that store in the first place].
He was so verbally abusive and vehemently discriminating, I asked him to tell me when the next person came on duty so I could return the merchandise then. I had to ask more than once of course - to which he said, it was none of my business and there was no one I could talk to.
SO, HELP! YELP!!!
[I thought this kind of abuse in commerce went out with Rosa Parks.] read more