This little postal service center is in the strip of small shops next to Kroger, a very busy…read moreshopping center in the middle of Bedford. Luckily when I came in it was pretty quiet, it's certainly a small space. I really like it because they sell an interesting assortment of little handmade products perfect for gifting. Cute soaps, crystals, artwork, cards, jewelry, knickknacks, etc. It's fun to take a moment to browse. And of course outside of their collection of treasures they're a standard postal center ready to deliver your packages, send faxes, box up items or find the perfect envelope.

Postal Annex is superior than going to USPS! Customer friendly service, they give you the best…read moreprice across all carriers, they offer mailboxes so you can get your packages delivered to the store. Highly recommend you stop by!

You can't get any better than this for all your mailing needs. I highly recommend this place. The…read moretwo guys working there are awesome!

This is such a great small business! The owner works extremely hard and offer everything you can…read moreever need in regards to your shipping & mail needs. Ive been coming here for several years and have never been disappointed in the quality of service. I highly recommend this business!

Absolutely the very BEST UPS store in the area! They have packaged glassware and sent it to MA…read morewithout a single thing getting broken or damaged! Always friendly, extremely helpful and, above all, Most professional! Maybe, I shouldn't rave about them because they will get too busy...

I sent an important document to a rural address in Oklahoma from the Central Drive, Bedford, Tx…read morelocation on a Saturday. I paid $19 for it to be there on Wednesday. I used UPS because the United States post office for the recipient's rural address is an unsecured (mail box at the street). When the UPS delivery didn't arrive on Wednesday as promised, I found out it had been delivered to the Tulsa post office at noon on Wednesday far from the local post office in the town of the recipient. On Thursday the US post office put a pink slip in the rural mail box for the recipient to pickup the UPS envelope at their post office. The recipient was made to pay the post office $22.00 for the package, or it would be returned to Bedford Texas. The owner of the UPS location on Central Drive in Bedford said he would refund me the $22.00 as a COURTESY', but not the $19.00 I paid to have it delivered by Wednesday. When I said I should be reimbursed the $19.00 as well, the owner said I wasn't 'worth his time'. So I'll go to their store and pick up the $22.00, and won't go to their store again. As far as their advertised guarantee, well ...... they should receive a zero Yelp review, and a minus zero Yelp review for poor customer service and attitude.

yiou refuse to refund me a lable printed wrong and divert the issue.the address at from was…read moresupposed to be 1101 brickell ave n600, miami, fl 33131 and it was stire address. the address was shown to them several times on a piece of paper and all is redorded on a camera..the lable is not used and i had to pay at another ups store for a correct lable bc u r incompetents there and ur store was closed and the matter was urgent..i want the refund asap or i m suing u in court..i already disouted with credit card bc its ur problem as u did not do it correctly and i have proof oi paid again for a correct label ..and u divert trge pb talking only about addres..u r thieves liars incompetents and completely morons u have 24h to refund me or i m reporting u fro fraud and scam at fbi, ftc and anywhere else

This UPS Store is my fav. Why? The staff is very efficient and polite…read more No matter how busy they are, they always greet people coming into their store and take care of business efficiently. Thank you for being professional and friendly!

Friendly. Fast. CONVENIENT! I don't even bother with the USPS around the corner anymore. At USPS…read morepost office, there is always some issue/problem and the employees can offer no resolution. Most recently, I waited in line 15 minutes at USPS to be told that bc package didn't have clear tape it couldn't be sent and no they don't have clear tape. So I headed around the corner to (walking distance!) mail & copy and literally just handed them the package. Done. The people here are kind and friendly and want to be helpful. They also sell cute merchandise among other useful items. They also do FedEx etc.... Just come here. Save time. And you avoid grumpy post office employees!

Logan was awesome this place is super convenient!!! Very…read moreeasy to get to and hardly ever a line. Recommend!

The UPS Store November 9, 2025…read more (5/5) This is a smaller UPS Store location, but it more than makes up for its size with excellent customer service. The staff were friendly, polite, and very helpful, making the entire process quick and easy. Everything was handled efficiently, and the overall experience was welcoming and stress-free. Exactly what you want when stopping in to ship or drop something off. Highly recommended.

This UPS locks doors early. I know it's Saturday but guys…read moreinside just waves customers away. Go FedEx

Act like you care about your customers. The owner told me I couldn't bring a whole bunch of boxes…read morein the owner was rude

Now it has been 35days since my package was "lost". I tried to report it as fraud/theft and Scott…read morethe owner said there is nothing he can do to help me locate it. I paid almost $100 for overnight, it was labeled and then disappeared and no one will help me find it...he said because it was never scanned again he doesn't know where it is. I hold him and this location 100% responsible. He said it would take too much time to scan it when it leaves this facility. I will update and edit my review if it is ever located... I have used USPS for my most recent packages with success. I like USPS because packages are CONTINUALLY TRACKED UNLIKE THIS UPS FACILITY--THEY CANNOT PROVE TO ME IT EVER LEFT. It is true UPS opened an investigation 9/13/25 --26 days after I shipped it but IT IS STILL MISSING.

Fatima and her team are phenomenal. They always greet you with a smile there quick and efficient…read more Whatever you may need, whether it's mailbox and postal solutions, pack, and ship, guarantees or printing services. I highly recommend this be your go to place!!!! I have lived on this side of town for five years now, and any time I've gone anywhere else, even to FedEx, I've instantly regretted it. This UPS store will truly be your one stop shop!!!

I am writing to formally report an incident that occurred at 4843 Colleyville Blvd Ste 251,…read moreColleyville of the UPS store on January 03, 2025. During my visit, My daughter & I encountered extremely rude and unprofessional behavior from the store manager/owner, which escalated into discriminatory remarks against me as a white individual. Specifically, the owner made comments that found offensive and inappropriate. Their demeanor and choice of behavior felt hostile and unwelcoming. As a paying customer, I believe everyone deserves to be treated with respect and professionalism, regardless of their race, background, or any other characteristic. This experience not only left me deeply upset but also raised concerns about the level of service and inclusivity at this location. I kindly request a thorough investigation into such incidents do not occur in the future.