I brought my wife to her appointment here. The building is very new and my pcp moved here too. The…read morecare is very good by the doctors who treat a variety of conditions. The staff are knowledgeable and kind. Also, there are labs onsite if you need test or bloodwork.

I visited Primary Care in Sugar Hill (Southeast Medical Group) for the first time. Dr. Alana…read moreVillada is highly professional and empathetic. The office staff seems committed to offering the best customer experience. I can tell they succeed at that. No issue with them. My concern relates to time spent as a new patient. I spent 25' max. with Dr. Alana Villada. I spent 25' in a direct personal exchange between me, the patient, and the said Dr. I received a bill of $308.10. I checked with my insurance. I was billed under code 99204 (New patient office visit, 45-59 minutes). I reached out to the billing team and they sent me back to the office manager. The office manager stated that any work conducted by the Physician via the portal (like uploading and posting a comment about a lab result) can be minutes aggregated to the initial visit face-to-face. I am in disagreement since I interacted with the doctor only 25'. Any work done after the face-to-face visit culminated (asynchronously, not demanding a patient's response or physical examination, online, etc.) cannot be considered an in-person visit with a licensed professional or be billed under the same care or service provided. Please, see my invoice.

I've been coming here for years with no issues. However, after being billed for an office visit on…read moretop of my annual exam because I expressed concern about dry mouth when I was asked if I had any additional questions, I'm extremely disappointed in this practice. I wasn't even given an answer or a heads up that a question about my physical health during a physical exam would be billed separately I wasn't even looked in the eye when she said she would order additional labs to make sure it wasn't an autoimmune disorder. 30 seconds for a question I wasn't aware didn't fall within the category of my annual exam and $140 later I'm still wondering how health professionals have gone this far downhill. They don't care about our well being, they only care about how many charges they can unknowingly bill us for until we've had enough.

Dr Macklin is a brilliant doctor! I feel confident that I am…read moregetting the best care. Really the doctor is helping me to be a healthier person. The staff is kind and professional.

Still feel the same! Worst medical office in Buford, plus what else is going on in there? Weird,…read morepeople sitting at their desks like cubicles working, on what? Maybe three patients being seen and over 20 employees...with that being said still slackers and rude! Happy to no longer live in that area!

Nurse Julie and Dr. Hughes were awesome. They were polite, attentive, and over all had a great aura…read morethat immediately made me feel comfortable. Everyone I interacted with in the office was pleasant. I'll definitely be using Dr. Hughes as my primary.

Best Doctor that I have ever had. Staff is friendly and knowledgeable. I would highly recommend Dr…read more. Hughes.

Moving to Georgia and needed to get my adhd & cholesterol prescription transferred. I was upfront…read morewith reception, intake nurse and the nurse practitioner that I met with. I told them I did my annual physical and I normally just go to the doctor for prescriptions unless I'm sick. Instead of telling me that only a doctor could prescribe my adhd meds and reschedule my appointment they said I needed to talk to a psychiatrist because normally they don't prescribe adhd medications. I need medication to have my brain function properly. I feel no shame in saying so, it has improved my memory, sleep routine and overall well being. I will never go back to living half a life like I use too. Shame on you Buford Clinic and shame on Georgia for making it hard to get the help you need to take care of your mind and body.

Amazing experience, nurses and doctors were very welcoming and took their time. Received excellent…read moreand efficient care.

This facility called my 80 year old father 3 days ago to confirm his appointment for this morning…read moreat 9:00am. We get here and the facility is closed with a sign that says closed for renovations. This is not the first time this has happened. There were other patients outside shocked as well. We are notifying our insurance companies to stop referrals to this facility. It's a joke an should not be allowed to operate like this.

Dr Martiny has been by primary physician for years now. He has found problems with me and referred…read moreme to top specialists. He is always available and spends time with you to understand your concerns if you have any.

GREAT doctor! My whole family sees him. Always on time. EASY to get an appointment with and…read moreclearly loves what he does. He listens and is VERY attentive.

Dr. Patel is a wonderful doctor. He listens & he explains everything so well. I am very happy to…read morehighly recommend him. He lets me ask questions & is so patient with me. Wouldn't go anywhere else.

Dr. Patel and his assistants are excellent medical professionals, the best my wife and I have ever…read moreseen. He saved our son's life by diagnosing his rare chronic appendicitis. He diagnosed my wife's trigeminal neuralgia when even neurologists could not do so. He has provided me with great care as my primary care physician for about 20 years. We highly recommend him.

Arrived at 3:15...didn't leave until 4:43 with NOTHING DONE! Nurse Kristine Dawkins was uneducated…read morein inserting a needle. She asked several times if others have failed to make her feel better, however it's never been an issue. After failing 4 times and becoming stimulated, I requested to allow an office who is capable of completing the insertion. Watching her insert the needle, she was trying to explain how she couldn't do it, while the whole time the bevel wasn't even inserted. She denied me my $140 deductible back of no work being done, followed by "you're a horrible daughter" "I'd hate to be your mom" "you're embarrassing" and many more aggressive statements because of her anger on failed attempts. She was at the desk, laughing. The Dr stood there the whole time with no concern. I left out with sore, bruised arms. I will never be back at such a place! I felt very intimidated by the ginger who walked behind me while I was trying to leave. I should've allowed the 2.5 stars on here to be my warning. No wonder why it was so empty in the lobby!

I contacted them a day before the appointment and confirmed that United Health Choice PPO is…read moreaccepted since they are listed as a preferred network provider. On the day of the visit, they refused to accept insurance. There was no empathy for the fact that I called them earlier, and I was told otherwise. I contacted my insurance agent, who tried to tell them that it is not ethical to refuse a patient when they have chosen to be part of the preferred network. But that was of no avail. I ended up paying the entire visit fee. I warn others to think twice before considering this clinic.