We got them as a videographer. At first they were very pleasant to work with but after the wedding, working with them turned sour. Would not recommend them at all!
1. They did not inform me or let me decide whether I would like for them to come in early and/or stay past the allotted time and pay OT charges. Instead they made that decision and billed me after 3 months of the event and demanded payment. The main person/owner will send numerous emails that will be contradicting each other regarding the OT fee/computation. At the end they are holding hostage my final video until they get the OT payment which the owner clearly stated in his email.
2. The night prior to my event the owner and I even talked and agreed on a time for them to come in which was at 1 pm. They came in earlier at 12 noon and started charging me overtime even if we did agreed the night before that they will come in at 1 pm to avoid overtime.
3. I also rented the video projector through this company. Be careful if you will be playing some other slide show from other vendor, they will turn around after a few months of the event and will act like it was a favor they gave you to use their video projector.... BUT you paid for the rental of the video projector for your event!
3. The contract states Proof Video will be with client 90-180 days after the event. The event was in February and the proof video was received in November 19, which is way more than 180 days.
4. They will only give you a month or so to review the video and will pressure you to make revisions asap even if they are well aware that they did submit the proof late. They will say that they are refreshing or reformatting the hard drive and would need revisions ASAP, this is after you only had the proof video for a month.
5. Very greedy company. All for the money. They do not show that they love their work and their client. An email from them has a paragraph full of complaints on how they were very tired and the feet hurt etc... etc... Makes you wonder why in the world would you do something when you will just complain.
6. They were expecting generous gratuities after the event and will compare one clients gratuities to another who did not give any.
A nightmare! read more