we were very pleased with the carpet and the installers. so glad Trent at the Prattville store…read morehelped with the color. also, thanks for being so patient. Glad we chose Carol's Carpets in Prattville.

We have had hardwoods and carpets installed by Carol's Carpet over the last 5 years, the most…read morerecent being a month ago. We have had impeccable service by Susan and the quality of work has been top notch. We would not use anyone else in town!

I had hardwood floors removed from my living room and tile taken up from my kitchen for some…read morefoundation work on my home. Three men worked continuously for six hours doing the job. They did a great job. Cleaned up everything and hauled away the debris. I was very satisfied with the job.

Charlie who I worked with was honest, up front, timely, and great at communicating updates the…read morewhole way. I hired them to do new carpets and re-finish the hard wood in a house that I'm selling and definitely made the right choice with H&H. Everything looked great when they finished and the price was reasonable as well. Would definitely recommend to other homeowners.

The company the sales staff and the installer worked within our constraints which included time…read moresensitive installation. They were courteous and accommodating and did an excellent job. My daughter recommended them to me and I'm very pleased with the outcome.

My pipe busted in my home, and someone referred me to Kellie, and she was AMAZING!! My hardwood…read morefloors that recommended for me was so beautiful, it made my home very spacious and brought out the color scheme in all of my rooms. They didn't take a long time, the work they did came out PERFECT, and I am very OCD. I highly recommend Carol's carpet, and contact Kellie, you will be in great hands, your home renovation will leave you speechless, I promise.

We had nothing but good things to say about Prattville carpet until the install. The job was…read moresloppy. The floors were cut unevenly, the quarter round was uneven at corners. And instead of replacing the places that were done wrong, they just put a bandaid on them-Caulking the uneven floors and rounding out quarter round on the edges. 10/10 do not recommend.

We were impressed with David, the Mohawk Vinyl Plank and his quote. Installation went great and on…read morethe day he promised. We highly recommend Prattville Carpet!

Posting a "Shout Out" to Millbrook, Alabama's The Carpet Place for donating much needed carpet for…read moreJacksonville Beach Florida's homeless center, Mission House...Compassion by the Sea. How amazing and grateful the Mission House feels for an out-of-state carpet company to graciously take care of their administrative office's carpet needs! What a Great example of Kindness! Amber Wentworth

FAIL TO FINISH- I had them remove the carpet from my living room and office and the tile from the…read morefoyer. They replaced it with tile. The tile work was excellent and we have nothing but good to say about it. They were short a reducer transition piece to finish between the foyer (about 3/8 " higher) and the hardwood in the dining room. They put a piece of T molding which did not work as it left a lip because it was cocked at an angle. I made the absolutely stupid mistake of paying in full. They swore they'd be back to fix. Two weeks after, I call, and the guy shows up with T mold, No, will not work need reducer. Five weeks after, I show up at the store, oh it's on order but I may have something in warehouse that'll work. Guy shows up with T mold, No, need reducer. Ten weeks after, I call and ask for manager, speak to Curtis. He's very apologetic and "will get this fixed". Carpenter calls back says he has a T mold for me, NO,NO, NO,NO! we need a REDUCER!, oh, ok. Shows up the next day, says he's sending 3 pieces. One is broken, one is a T mold and the other is a threshold. The install the threshold. I hate it. The next day, I go to Lowe's and buy a reducer and some adhesive and do it myself. They failed and will NEVER step foot in my house again.