we were very pleased with the carpet and the installers. so glad Trent at the Prattville store…read morehelped with the color. also, thanks for being so patient. Glad we chose Carol's Carpets in Prattville.

We have had hardwoods and carpets installed by Carol's Carpet over the last 5 years, the most…read morerecent being a month ago. We have had impeccable service by Susan and the quality of work has been top notch. We would not use anyone else in town!

Jason Irvin from Randall Home Repair and Maintenance did an OUTSTANDING job on the work he did…read morearound my home. I had a lot of general repairs and not so general repairs that needed to be done in and around my home. I started out with a list of 30 things for him to do ranging from the simplest of things like changing out light bulbs to the more complicated of things like replacing fallen stones around the outside of my home to repairing cracks in my wall and painting an entire bedroom. He knows how to fix or repair just about everything. Jason was responsive, punctual everyday, and accomplished everything with professionalism and strong technical skills. He got everything done in a timely manner and at the price he quoted. He is easy to work with and has a strong work ethic. He loves what he does and it shows in his work. I was so pleased with his work that I recommended him to my family and he is now doing work for them as well. He is an EXCELLENT home maintenance repair man and I HIGHLY recommend him for all your home repair projects!!

I had hardwood floors removed from my living room and tile taken up from my kitchen for some…read morefoundation work on my home. Three men worked continuously for six hours doing the job. They did a great job. Cleaned up everything and hauled away the debris. I was very satisfied with the job.

Charlie who I worked with was honest, up front, timely, and great at communicating updates the…read morewhole way. I hired them to do new carpets and re-finish the hard wood in a house that I'm selling and definitely made the right choice with H&H. Everything looked great when they finished and the price was reasonable as well. Would definitely recommend to other homeowners.

The company the sales staff and the installer worked within our constraints which included time…read moresensitive installation. They were courteous and accommodating and did an excellent job. My daughter recommended them to me and I'm very pleased with the outcome.

My pipe busted in my home, and someone referred me to Kellie, and she was AMAZING!! My hardwood…read morefloors that recommended for me was so beautiful, it made my home very spacious and brought out the color scheme in all of my rooms. They didn't take a long time, the work they did came out PERFECT, and I am very OCD. I highly recommend Carol's carpet, and contact Kellie, you will be in great hands, your home renovation will leave you speechless, I promise.

We had nothing but good things to say about Prattville carpet until the install. The job was…read moresloppy. The floors were cut unevenly, the quarter round was uneven at corners. And instead of replacing the places that were done wrong, they just put a bandaid on them-Caulking the uneven floors and rounding out quarter round on the edges. 10/10 do not recommend.

We were impressed with David, the Mohawk Vinyl Plank and his quote. Installation went great and on…read morethe day he promised. We highly recommend Prattville Carpet!

Quality products, quality work, and quality customer service. Mr. Sammy took care of us and he was…read morevery welcoming, knowledgeable, and accommodating. I will definitely be going back to them and seeing Mr. Sammy again for any future needs.

From the owner: Flooring and Carpet store serving Montgomery, Alabama and beyond!read more

Where do I start?.... So a few years ago I refloored my whole house. The installer was awesome he…read morewas great, efficient and did great work we loved our floors. Well let's fast forward to February 2022. We brought a new home and wanted to put down new floor in our living room. So we picked the floor and set-up a delivery date. The day of the delivery, they had three 20 somethings delivering the floor, well they didn't want to bring the floors in the house I had to call the company for them to bring my floors in and then they tried to charge me for that. Then they damaged some of the floors. Then the guy they had come to install the floor was slowwww. He was not efficient at all. He started on a Monday and tuesday...but because some of the boxes was damaged he couldn't finish. Then the company tried to charge me for three more boxes to finish my floors. Then they wouldn't delivery the boxes and I had to drive 45mins to get them myself. So he shows up on a Sunday about 8am to finish up a 3 foot square. Well he didn't finish until after 3pm. Now the floors look good!! But f**k....then he forgot to bring the paperwork for me to sign at the end of the job. So what that being said I will not be using them ever again, I will be taken my business other places and I suggest you do the same!!!

Brent came out and did an estimate on my oversized detached garage floor. He took time to explain…read morethe system he would use and broke down the quote so I could understand the pricing. Unfortunately I can't afford to go through with the work at the present time but I don't think I'm even going to look for another quote when it's time. He was super responsive and really knowledgeable, I trust it's going to be a great finished product.

From the owner: Precision Floor Care is a professional company that performs high quality tile and grout cleaning…read moreand Natural Stone restoration services for bathrooms, showers, floors, counter tops, and more. We offer cleaning, polishing, sealing and restoration for marble, terrazzo, granite, travertine, limestone, ceramic tile and other natural stone. We have a full rug facility to perform topical cleanings and/or rug baths. Serving the River Region metropolitan area -- including Montgomery, Wetumpka, Prattville, Lake Jordan, Lake Martin, Dadeville, Auburn, Opelika, Pike Road and Birmingham -- Precision Floor uses a safe, efficient cleaning and restoration process to restore your hard or soft surfaces.

We received a number of different estimates for the home renovations we wanted to have done. Brook…read moreInvestment Properties (BIP) gave us the lowest estimate around and also ensured us that the quality of the work would be top notch because their work is based solely on referrals. We decided to go with them. They started the work on May 6 and included a contract which said the work would be completed by June 20. It wasn't anywhere close to being completed by that date. Honestly, I don't mind having to extend deadlines because life happens and things we can't control cause us to have to push deadlines back sometimes. The main problem I have with BIP is the fact that they simply do not communicate well. Actually the first week or two that they were on the job the communication was going really well. Mike and Josh both have great personalities and are very enjoyable to talk to and get to know. But after a couple of weeks on the job, the work started to slow down (they'd show up mid day and work for 2-3 hours and then leave for the day sometimes; other days they wouldn't show up at all) and the communication dropped off almost entirely. I had several conversations with them about this throughout the process and asked them to please communicate with me (text, call, anything!) to let me know when they planned to be there and what they were going to be working on that day. My wife and kids stay home while I work so it's important for me to know who's going to be there when. The job was finally "finished" on July 18 but even since then we've noticed several things they left undone or did incorrectly. One of the biggest issues I have (even more than the failure to communicate) is that they had to go in my attic to run wires for a couple of the rooms they were building. My attic is used for storage and I had spent a lot of time organizing it so things were easy to find. When Josh had to go up there, he assured me that anything they had to move would be put back the way they found it. However, everything in my attic is jumbled and moved around now and I'm going to have to re-organize it myself. Again, this wouldn't even be an issue if he had simply been honest and said "Listen, I'm going to have to move things around up there and you'll have to re-organize it yourself later." At least then I'd have been prepared for it. But don't tell me you're going to put things back the way you found it if you're not actually going to. I even found a half-empty soda bottle that had been left in my attic. Pros: -very personable guys, friendly and jovial. Josh even gave 2 of my daughters birthday gifts since their birthdays occurred during the time of the project -when they are actually there doing work, they are working hard -they are very knowledgeable about all different kinds of work (electrical, plumbing, framing, HVAC, etc) -they were very active in the design of the space, which other contractors we spoke with refused to do -flexible to change plans even after the work had initially begun -they were the least expensive option around Cons: -extremely poor communication -didn't seem to prioritize the project -sometimes would show up and just sit in their vehicle in the driveway for extended periods of time without working -project took a month longer than quoted -personal property in attic not respected -tools left lying around after completion -little things not complete (drain pipe left dissassembled, wall outlet put in upside down) Overall, if price is your main concern and you're ok with the project taking longer you might find Brook Investment Properties satisfactory.

Quality of work is horrible. They cheat and lie. I am filing complaint to Better Business Bureau…read more Thy don't have any common sense.