We had nothing but good things to say about Prattville carpet until the install. The job was sloppy. The floors were cut unevenly, the quarter round was uneven at corners. And instead of replacing the places that were done wrong, they just put a bandaid on them-Caulking the uneven floors and rounding out quarter round on the edges. 10/10 do not recommend. read more

We were impressed with David, the Mohawk Vinyl Plank and his quote. Installation went great and on the day he promised. We highly recommend Prattville Carpet! read more

Installation was great but the trim work was not great. We got LVP under the assumption that it was hard to scratch. We have had it less than two weeks and it has scratched where the clutch has moved when we sit. I wish the salesman would have recommended furniture pads. read more

We worked with Ray Boles in replacing the floor & shower tile in our master bath. Ray gave us a thorough explanation of what needed to be done & how & when it would be done. The job went just like he said it would. The workers were on time, did good work & they were polite & professional. I highly recommend them for your tile and carpet work. read more

Hands down the best place to buy flooring! Exceptional customer service and installation! We purchased roughly 1,000 sq feet of vinyl plank and 3 bedrooms of carpet and LOVE it all. Terry helped us find the perfect type of flooring and made sure we were taken care of from start to finish. Frank and his crew did the installation. They are a pleasure to work with. Excellent installation and they are great men that take pride in their work. Highly recommend Prattville Carpet and Frank's flooring installation!!! read more

I went here today and spoke with the gentlemen working and he was very knowledgeable about the flooring. I asked about bamboo and he knew everything about it. He knew about the process of how it was made and all. I was very impressed, considering The big box stores just don't have a good selection and the reps just want to make a sale. Being a smaller place the prices are a bit more but you are getting better quality and knowledge from these guys. Once we are ready for the floors we will be back. read more

A master bathroom renovation seemed more than daunting until we reached out to Ray Boles at Prattville Carpet. His design expertise proved invaluable. His installers were prompt, courteous, and professional. His contacts and recommendations for the entire project were beyond helpful. The process was stress free and fast thanks to Ray and Prattville Carpet. read more

Excellent customer service, from the initial inquiry to the carpets being installed. Barry helped us to understand the options, and explained the different carpet types, and how to choose the most appropriate carpet for our home. They have a large selection and variety, so it took a while to make a decision. They were very patient with answering my numerous question, and always friendly, pleasant and helpful at the store. Prattville Carpet gave us a quote that was considerably less than others for comparable carpets and service, so it's worth shopping around. Pancho and his team moved all the heavy furniture and installed the carpets with minimal disruption for us at the house. Excellent result, they did a great job. We are very satisfied with our new carpets. read more

Purchased a SHAW product from a company in Georgia that ended up being defective. Was referred to Ray at Prattville Carpet. He was so helpful finding a replacement product that was within budget AND made in the USA! If we need flooring in the future we will definitely do business with Prattville Carpet. read more

Very friendly in store. Goes above and beyond to accommodate. Installers were on time or better yet early. Came in and got the job done. They did 4 bedrooms with closets, hallway and living room in about 3 1/2 hours. Workers were very courteous and mindful as they were coming in and out of the house. Would recommend them to anyone. read more

OMG............are you kidding me.....that Scotish guy Terry was the sexiest and THE best looking salesman I have ever dealt with (and I have dealt with the best in my many years)...go see them and see Terry....I love him but don't tell his wife or Ed read more