We purchased a Garaga door in 1993 from the Door Doctor. There have been two previous spring…read morefailures and each time the service technician came and replaced the springs, only charging us for labour as the parts were covered by the lifetime warranty from the Door Doctor as we were the original purchasers. The expectation is that people will move frequently and the warranty will end. Well, yesterday another spring failed and now the Door Doctor is trying to change the warranty and tell us that the warranty is no longer valid as we did not bring them in to lubricate the springs and rollers. The contract only specifies that lubrication needs to be done, and as the last technician showed me what to do, I have done so spring and fall. Nowhere does it say the lubrication needs to be done by them, only that repairs need to be done by the company. We have gone round and round on circular arguments where they are refusing to honour the warranty. The company that was once honourable has changed under new ownership. my request to speak to someone who would honour the warranty was denied by Service. Why would a company expect me to bring them in and pay full price for their services when they have displayed a lack of integrity?

This seems to be a franchise: the truck which came had a different name on it, not 'Door Doctor',…read morethough that is how they answered the phone. Main office appears to be in Markham; I am in central Toronto downtown. The main thing is that the technician knew his stuff and was quick and efficient. Work is guaranteed for 30 days, parts etc. for 1 year. Less good: the price was higher than I would have expected (my bad, for not asking beforehand). Suggest you compare prices - I was charged $523 incl.hst, and that included a 'lube kit' for $18 (!) which he said was their special formula. I do feel I was taken advantage of. I am sure the same work could be done for a lot less money.

I started looking for a new front entrance door in July 2025, went back to Confidence because they…read moreinstalled the garage doors for us a few years back, with a good price and no problem install. Spoke to Joe about my requirements for the door. We went back and forth for a few times, Joe is very patient with all my questions, requirements, and provided me with a number of updated quotes after a few changes. Finally the order was placed in late August. The door, with 2 side lites and multi points locking system, was ready, Joe called to confirm installation date. Ken with his installer, along with Joe came on August 6 to install the new door. They did a fantastic job in removing the old door and installing the new door. They cleaned up all the debris and left with a spotless space! In the next day, I found out that the door bottom sweep needs to be adjusted, emailed Joe on this. Within 2 days Ken and Joe came back to adjust the sweep, as well as providing 2 additional corner seala ensuring the new door is tight and no cold draft coming in. Overall, we are very pleased with the service, attention to details, and after install service with Confidence Door. Without any hesitation I do recommend this company to anyone who is looking to replace either a garage door or entry door from Joe and Ken! Thank you gentlemen!

Exceptional service and great customer care! I was very satisfied with my new exterior door…read more Customer service good.

Our 2 garage doors were 20+ years old and failing, plus the openers were becoming intermittent…read more I e-mailed Dortech after a lot of searching, and was able to arrange replacement quickly with Sal, even though he was out of country on vacation. Sal was prompt and provide clear options and a wide selection of styles without any fuss about pricing. He was also up front with quotes and timeframes. Sal checked back with me a few times to reconfirm my choices while we waited for arrival. When the time came, Sal confirmed the day and time, arrived on schedule and did an excellent and efficient job of removal installation and cleanup. He also gave some advice on trim repairs. We are extremely happy with products and end results and highly recommend Dortech.

Friendly - Quick - Skilled…read more My garage door fell apart today and I had troubles opening and then closing it. I then managed to knock out the wheels off the door too. I randomly found Dortech and spoke with Sal. He was able to come the same day. He gave me a time frame in which he would arrive and even texted me when he was on his way. He took a quick assessment and started fixing the broken pieces and reset the garage opener to close properly. He had quoted the price before he started the repair and it was all done at a reasonable cost.

I was told "best price guarantee" but when a technician came to put 2 new cables for the door it…read morecost me $350. Then couldn't fix the door because he said it needs a new logic board. After I got a new logic board, I installed it. Liftmaster told me it needs a travel module. I think (fix it right") are expensive and didn't have a good experience..

Did not have a good experience. Had an old garage door opener that was acting up. The technician…read morecame out, did not even look at the problem, just told me that the opener was too old to repair and there are no parts for it. I don't believe it needed any parts just an adjustment, but what do I know. Anyway, I asked him how much would it be to get a new one and he said $1,350 installed. I was a little surprised since everyone else quoted me half that price. When I proceeded to ask why he mentioned the Tarrifs, eventhough the pricing through Canadian Tire, Home Depot, Rona and Costco have not have stayed relatively the same. He then mentioned that if I replace all three garage doors they have a special to include an opener. That's when I knew it was time to end the conversation, gave him his $30 for coming out and walked away. I gave the review 2 stars because he showed up on time and seemed like a nice guy.

Five stars are for their fairness, for their being communicative, and for the company's being easy…read moreto work with: My garage door opener turned out to have an issue of sensor alignment. The specialist on the phone, Louis, spent 15 minutes with me to teach me what the issue was and how to fix it (free of charge). The issue is fixed now. This is in full contrast to my experience with other companies: I had the same issue last winter, I called another company and the serviceman who came to service the door opener, changed his mind about the issue several times, trying to convince me to buy a new garage door opener each step of the way while charging me $150 for the service. I will be contacting Markham Garage Doors for future issues with my garage door as their professionalism and fairness was manifested by them helping me with the door opener. Professionals like Louis are rare, and company's that foster such a culture are hard to come by in this day and age. Markham Garage Doors might have forfeited their one time charge by helping me on the phone, but now they have gained a life-time customer who will introduce them to friends and family.

My garage door was jamming. Their professional staff came, replaced some missing bolts, made some…read moreadjustments and and lubricated the door. Works like a new door. Price was very reasonable too. Thank you.

Well, Was getting ready to go to work in the morning and my Garage door fell off the rollers…read more David came by about an hour later and before 4 o'clock the garage door had been replaced along with the door opener.David does fantastic work,absolute professional and a pleasure to deal with. Would the highly recommend for any garage door repairs or replacements. Everything is working fantastically and you can see the door looks great.Well done,sir!!

I knew the garage door was broken, but of course, it wasn't until it couldn't close all the way…read morethat I started to panic. Thank goodness for TBC garage doors! They returned my call within hours and made time in their schedule to swing by and assess the situation the very next day. David arrived within the window of time that we had agreed upon. We are still in the time of COVID, so he was masked - as was I - and all of our interactions were outdoors. I have a large dog, and David was not phased. The doggie is usually hesitant around male strangers, but she was very comfortable around David (win!). I wasn't expecting the garage door that day, but after checking out the situation, David indicated he could fix it that day and he offered a quote for the work. An hour or so later, the garage door was fixed and working better, and quieter, than ever! Thanks so much to David and TBC garage doors. You can expect our business in the future :)

Mr. Deol was excellent! Our cable on one side of the garage door snapped. We called Mr. Deol and he…read morewas here in less than an hour and replaced the cables on both sides of the door. His charge was also so reasonable. We were so impressed that he will install a garage opener on the 2nd door of our garage. We highly recommend Mr. Deol!

I called Deol Garage Doors for a free estimate a couple of weeks ago. The testimonials on their…read morewebsite were impressive. He came by and offered me the price, which I thought was reasonable. He asked for an advance payment, approximately $1,000 (half of the job), but I didn't have that much cash on me at the time. I paid him $200, and he said he was going to place the order. I called back a couple of weeks later, and he said I never paid him. He took my money, claimed I never paid for the order, and said he never wrote my order down and therefore it was not valid. He claimed that he would only give me the money back if I accepted that I just wanted $200, even if I was just getting the money I was scammed back. I let him keep the money but am highly dissatisfied and disappointed with the service.

Main Spring broke on my garage door. Someone was sent out the next day and fixed the door in short…read moreorder. Great servicemen and reasonable price. We are very pleased.

The service was very good, efficient and prompt to replace my garage door springs. The cost was…read moreover priced. The quote was a package price of $490 to replace the springs. There was no pricing regarding the cost of the two springs and labour. The springs cost between $120-$200 and the service took 45 minutes. The cost should have been around $350 including tax. I would not recommend Aurora Overhead Door for garage service.