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    Quality Door Systems

    5.0 (1 review)
    Closed 8:00 am - 4:00 pm

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    Services - Quality Door Systems

    Manual to automatic door conversion

    Automatic garage door installation

    Garage door opener replacement

    1 More Service

    Garage door or opener repair

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    3 years ago

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    Dodds Garage Door Systems - OUR BIGGEST SALE OF THE YEAR !! Save up to a $1000 on a new garage door during the Fall BLOWOUT Sale at DODDS DOORS! This is a limited-time

    Dodds Garage Door Systems

    (17 reviews)

    Like many others this year, we too did quite a few home improvements. We had been thinking of…read moregetting a new garage door for a while and this year seemed as good a time as any. We are happy with the service we received from Dodds and our new garage door looks amazing. Everyone we dealt with were friendly and professional and the installers did a great job. The estimated delivery was six weeks but there was a delay of an additional six weeks due to covid. Other than that, we are extremely happy and would definitely recommend them.

    I hired Dodds to replace the rear door in my garage, to install weatherstripping, aluminum capping…read moreon the frame of the front and rear doors, and an aluminum bottom retainer with rubber for the front door. I've called Dodds office and was given the date and time of the visit of the sales person/estimator. I got a day off, but nobody came at the appointed time. When I called Dodds office, they told me that they forgot to give the sales person my request. Finally, the sales person/estimator arrived. He gave me a written quote with the total amount, without prices of each type of work. Luckily, I wrote down his verbal quotes for each job. When I've put his estimates together it turned out that the total amount in his quote exceeded his verbal estimates. I had to make several phone calls to make sure he adjusts the total. When the technician (Zaza Zaalishvili) came over to complete the installation on the appointed day, he started by asking me how to install the capping. I told him I'm no expert in garage door installation and suggested that he calls his project manager. This caused Zaza an inexplicable outburst of indignation. Zaza spent 8 hours in my garage. His work was unsatisfactory. - Weatherstripping was not finished; - For some reason the keypad was installed too high, which made it difficult to use; - Zaza damaged one of the wooden beams; - The screws used by Zaza to install the bottom retainer with rubber were longer than necessary and ended up sticking out on the other side. His work caused cracks on an expensive custom-made wooden door. That door was not new, but he could avoid causing additional damage. I've asked him why he used such long screws. He told me he had only that length. When I pointed out all the mistakes, Zaza yelled at me and my wife and called us "shitty clients that he had never met before". And he left with a proud look. Right after he left, the garage door refused to close. I don't know if it was a mere coincidence that the mechanism broke down after Zaza completed the work in the garage, or if Zaza had damaged it. On the next day after my email, a project manager from Dodds head office came to inspect the work. He had to acknowledge that I have every reason to be unhappy with the quality. A day later, Dodds sent a professional master technician. He managed to fix almost all the problems caused by Zaza (except for the holes in the front door that remained after replacing the long screws, and height level of the keypad). So, generally speaking, you can deal with Dodds, but only as long as the work is not done by the man by the name of Zaza, and only after you get a written detailed quote with itemized prices.

    Quality Door Systems - garage_door_services - Updated May 2026

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