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Smart & Final Extra!

3.0 (49 reviews)
ModerateGrocery
Open 6:00 am - 10:00 pm

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Dr Nasa D.

recently, we Went to the Palos Verdes location what a pleasant and an experience that was a world away from the one that's closer to our home, shockingly this store looks better, fresher, Very different experience what heck happened? The 25th and Western store was just remodeled lol/everything was just rearranged literally moved everything all around the store and made it a total hassle to shop there now Smart And Final has lost its way I remember going there as a kid with my mom you could go there go to an aisle for the stuff that you needed and it was all there. It wasn't mixed matched around the store so you gotta walk every aisle to basically get the things you need it was so much better before cannot believe they left the crappy old coolers especially the frozen food isles. It's disgusting like a scary movie. There's this weird goo that comes out from underneath the freezers with caution, cones and paper towels stuffed under some of the freezers, absorbing the goo leaking on the floor ice and frost stuck to frozen items i've bought items here like frozen pizza you open it and it's got frost all over on the inside /freezer burned? because it appears that it has thawed out and been refrozen totally freezer burned before I could even freezer burn it with my own freezer :-( super disappointed with store remodel .all the remodel did was get rid of the actual bakery that used to make fresh bread and it was nice. You could smell baking stuff at the store now everything is shipped in and not as fresh also store was rearranged in a confusing layout that makes you walk all over the place it was so much more convenient before that used to be what was different about Smart And Final it was set up to go there get what you needed. They didn't put distractions on multiple isles on some of the isles they just reversed what side things were on nothing was really done and the same coolers that don't keep stuff frozen . Trader Joe's has open freezers with better cooling and prices are more reasonable. We are not happy with many of our recent experiences expired dip In the dairy I was going to buy the deans dairy dip, but all of it was expired. I took one and gave it to an associate that was walking by. He said he would take care of. It went back two days later and it was all still there on the shelf happy to hear they hired someone new that is stalking that section. It has gotten better so the new employee that stocking that cheese and deli stuff is doing a much better job than previous person. I've noticed this recently. I check dates on everything we also sometimes use delivery had an order delivered by Instacart and we received a half gallon 2% low-fat milk that have been expired for Almost a week. I blame that on Instacart but why was that even available for sale? This is why I checked my dates on everything I buy. my recommendation if you go go early in the morning, there are some wonderful people that work here, but there are also some people that should just go work at a place where they don't have to deal with people some of them even wear facemasks to avoid having to interact with customers The grocery Across the street is substantially more expensive and I realize it's a full service grocery store, but I've realized I'm willing to pay for great service and smiling people

A cashier hugo not working while being on phone at work
Sissy B.

If i can leave a one star I would! Horrible customer service Hugo has. Does not smile,greet,or talk! I ask him questions he just lazy! His lines are so slow to wait in most of the time he on his phone or sleeping! I go in a few times to shop i love the other cashiers who are faster when they close they have great customer service but hugo has none! I was talking to him then he cuts me off to tell me to wait because he talking to someone else on his earphones in his ear! Unprofessional

Long lines, only two checkstands open, and store management doesn't care.

Whomever runs this store seems to think that only customers who come during daytime hours are worthy of receiving proper service. At night they close the doors in front of the disabled parking spots, which makes anyone who needs to park in one of the marked spaces walk across the width of the front of the store outside. And once you get inside, you'll discover long lines and usually only two check stands are open. It happens consistently during the evening hours after about 6:00 p.m. until 8:30 or so. And the store management just doesn't care. Because they have the data and visibility into how much business is being transacted at every given moment in the store, so they are well aware of this problem, but just choose not to do anything about it. I like Smart & Final but the way this store is run is detrimental to their brand, and my continued loyal loyalty is undermined is a result. It has started to make me look elsewhere when I need to make a quick trip for groceries after work. And that is when I do most of my shopping.

Suzy, an awesome cashier at SmartNfinal. Always so helpful. 25th and western location, San Pedro ca.

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6 years ago

I used to have great experiences here but the cashiers aren't very friendly. The meat section smells terribly.

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Ralphs

Ralphs

2.1(175 reviews)
2.1 miSan Pedro
$$

I come here a lot for the convenience and because they have a markdown section I like to go to…read moreeverytime I come because sometimes you get the best finds for lower prices. The store is usually fairly cleans and the employees are friendly. There used to be an employee I thought had the worst customer service but I think she's gone because in haven't seen her in years. They always have great deals if you know how to shop and look for them. It's important to look for these since everything seems so expensive these days. I'm always here so I'll definitely come back.

There is signage posted that the deli closes at 8pm. The last two times I've visited the deli…read morebetween 7pm-7:15pm, everything was packed up. The first lady explained to me they were short staffed so she had to close early so she could get off on time, but she still asked me what I wanted and was nice enough to go to the back and get it anyway. The second lady said the same thing - they were short staffed - but didn't offer to do anything and had an "oh well" attitude. I've now wasted gas and two trips to the deli that's supposed to be OPEN UNTIL 8PM like the signage says. I feel for the workers wanting to get off on time and the store being short staffed, however, that is not the problem of the consumer. Ralph's should adhere to their deli times and figure this out, or change the times so we're not inconvenienced. If I arrive at 7pm, there's no excuse for everything being packed up an hour early. 10-15 minutes I understand, but an hour is ridiculous.

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Smart & Final Extra! - grocery - Updated May 2026

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