Terrible experience. Car arrived with damage that required replacing the bumper and having the…read morefront suspension repaired and aligned. The air conditioning doesn't work, the steering wheel and drivers seat are badly damaged. Volume knob is broken and the brakes are howling. Tisha told me she would take care of any problems but nobody will return a phone call. Five months later they refuse to send the title so I have a Corvette I can't drive. I had to reinsure my trade-in because they didn't pay it off until they sold it. This company is not reputable. I wish I could leave less than one star.

Don't hold up to their word. Was told they budgeted for additional warranties. Was wrong…read more.. Was told if I left a good review, they would get me a full tank of gas. Left a good review, not a perfect one, but a good one. The said it's not perfect so no. Tried to cancel my additional warranties. The warranty company said 2-5business days. The finance guy was begging me to owe it for at least 120 days cause it "looked bad on them". The warranties don't cover anything "minor" such as sensors, gaskets, seals, tubes, pipes, radiators. If one of those fails and causes more damage. It's on you. 7300$ worth of warranties and it still doesn't cover much. What a joke.

I recently visited this location for the first time for an oil change and tire rotation on my ford…read morevehicle. The staff were friendly and helpful and on a Saturday was a smooth transaction under a hour and was told 1 hour but they also did the 10 point heck with checking my fluids to make sure none were low.

I called the service department on Thursday, April 17, 2025 to see when a good time would be to…read morebring my truck in to be fixed. The a/c wasn't working, the check engine light was on, the fog lights needed to be replaced, and there was also a squeak I wanted stopped. First off, I was assured it shouldn't take more than a week. They needed to order some parts but I should have it back in a week. Ok fine whatever. 9 days later I'm being told it won't be until the following Monday, so basically 2 weeks?! Really? I called on that Monday to ask about my truck. The person who answered said they have to talk to whoever and will call me back. Over an hour later no one calls me back. I trot myself right on down there to get answers. Of course more bad news and waiting on another part and the fog light housings they ordered didn't fit and of course they can't find any that will. Maybe I'll have my truck by Thursday. I got it back on Wednesday, but you better believe I'm taking my $1,700 elsewhere next time. I will say, they knocked off $200 for the delay so I only paid $1500 but I'm still upset. I don't care if the shop lost power, I don't care if someone was fired, I don't care if there was a delay on parts. When I'm told a week I expect it to be a week NOT over 2 weeks. They need to learn to under promise and over deliver. I needed my truck back in a timely fashion. I wasn't offered a loaner or anything. Communication between the people who answer the phones and the technicians is sorely lacking to say the least. No one could ever give me clear concise answers and always had to call me back. I do not recommend this service department and will never buy another vehicle from this dealership due to this severe lack of coordination and timeliness. It's finally spring time, I have things to haul and projects to complete and I can't do any of that without my truck. I should have known better than to pick someplace local. This is why people go to Tulsa instead of staying local. This is the type of talent small towns attract. If you wanna be charged top dollar and still not get your vehicle back on time this is the place for you. I put none of the blame on my mechanic. He and I talked and he explained the steps he took thoroughly. I trust he did his very best and paid special attention to my senior vehicle. I'd say he's probably the best mechanic at that shop and I appreciate his efforts and special attention. True rockstar and professional.

The purchase & delivery of my vehicle was frictionless from start to finish. Melton made my truck…read morebuying experience an absolute breeze. The salesperson Baley was very knowledgeable, the manager Mike was quick and efficient, and the delivery from the team was great. I will be recommending people to buy and service here indefinitely.

My wife and I spoke with Mark, probably the nicest salesperson we have ever dealt with, about…read morepurchasing a vehicle at their location. We drove 2 hours to look at this vehicle, even called when we were about 30 minutes away and another salesperson let someone test drive it and subsequently purchase it out from under us. Now, I know it is first come/first served, but the sales manager came out and asked about the vehicle and seemed kind of irritated that a salesperson undermined another like that...especially when a potential customer drove 2 hours just to have the rug pulled out from under them. We had every intention on driving away in that vehicle. In my mind, the other salesperson should have at least given Mark a heads up about the other customer, so he could've called us to save us the trouble. I feel that Mark would've done that if the other salesperson wasn't such a douche. This one-star review is not a reflection of Mark's service. He was excellent! I give Mark 5 stars, but this one-star rating is a reflection of that one particular salesperson that thought it was cool to screw over a coworker and customers that drove 2 hours to purchase a vehicle. If a dealership tolerates this then it would probably be a cold day in hell before I do business with them. Mark, if you read this, your apologies and manners were on par with what I would expect from a professional...your coworker on the other hand can eat a bag of dicks.

Car-Mart in Claremore Oklahoma was awesome today my key for my new truck I just recently purchased…read morea 2013 f150 the my key needed reprogrammed. Pamela was great she got a technician out there to look at the truck correct the problem and I was on the road in 10 minutes thank you Pamela and Chris you guys are awesome have a great memorial weekend.

From the owner: Car-Mart of Claremore offers buy-here-pay-here financing for quality used cars and trucks for sale…read more If you have bad credit and you're looking for used cars near me or car dealerships near me, visit us for affordable payment options and hassle-free service to fit your needs.

I don't recommend buying from this company. My family & i are in the process buying a home from…read morethis company. They were rush rush to get paperwork filled out and get our 35k. Then we get a approval Darrell Meadows tells us he leaving next week for trip. Which put us on hold since he has nobody to step in for him. He never mentioned this till he had our money. I am a disabled older person this has been done too. SO BEWARE BEFORE DOING BUISSNESS WITH DARRELL MEADOWS.

I bought a 2011 chev aveo with around 60,000 miles and only had the car less than 24 hrs it over…read moreheated . Called the car lot they sent me to a tire and lube which doesn't work on engines . Not Evan a week into it over heats again and won't start . They tow it to chev in pryor and they say I drive it thru flood water which I never did . They make me turn it into my car insurance and it comes back a pre existing cause . Cracked head . Woods says no I drive it thru flood water .. they sell lemon cars say they will fix it and make it right and never did . Four moths after buying car still no title and car not fixed ...

Extremely disappointed. Drove an hour to test drive a specific vehicle and Allen was uninterested…read morein our business. Not only did he start off with an interrogation about payoff and financing, but he also insulted our vehicle which was not a defining factor for us in our purchase. We have a 2012 Dodge Chager SXT AWD with sunroof, leather heated and cooled seats, heated and cooled cupholders, Bluetooth, navigation, Beats system, and we owe less than ROUGH trade in based in NADA values. The car has high miles, but it has been solely female driven and it is highway miles for commute to Muskogee and then Tulsa for work and has had impeccable maintenance records and new tires. To add insult to injury he didn't want to get out in the rain for a test drive. We were looking at a vehicle worth half the value of our current one and could easily pay cash today if we were so inclined. The vehicle we came to drive has a rebuilt title and from reading reviews that is not uncommon for this dealership. When Shawn was there we were never treated this way but we will not return. He bragged that he sells over 10 cars a month and that he has been in business for 43 years and never had a dissatisfied customer. Forty-three years, but doesn't have his own business cards, had to mark through someone else's name and write in his own. Is it possible that he isn't prepared to make a sale? Or possibly selling 10 cars a month keeps him as comfortable as his wants to be. Curious as to the volume surrounding lots sell monthly, to me ten sounded sad and definitely not something I would be sharing. Maybe today was a first for him, but somehow I highly doubt it. Now on to Tulsa to look and buy, and Yes, we have tried buying in our hometown 1st, but unfortunately cannot find the make and model we are interested in locally. #supportsmallbusiness #customerservicematters #whenitrainsitpours #woodscarsdotcom