This is the place where you want to take your car for auto body repairs. They are courteous and…read moreperform excellent work. I sing their praises to everyone I know and highly recommend them.

Great work, fair pricing-very happy with repair on vehicle. Highly recommended would use again.read more

I took my van to the Auto Doc a few months ago to have a fuel pump installed. The next time I…read morefilled up, I saw fuel coming out onto the pavement at gas station. Took it back to fix. They told me I needed two other parts to fix it and charged me another $850 to do it. Next time I filled up it leaked again. I took it to Robinson tire this time and they found that auto doc didn't even put the o-ring in the fuel pump. Auto doc wouldn't refund any of the extra money I spent. Said I should have brought it back a third time. Terrible service! Terrible mechanics. DO NOT TAKE YOUR VEHICLES THERE!!! 0 stars for sure!

A few month ago, my Jeep Patriot was throwing a Fuel Position code, so I took it to Tulsa Auto Doc…read morefor service. Everything was off to a good start. They even paid for a Lyft ride to go pic up a rental car. The next day, I get a call, and there is a long laundry list of things my car (supposedly needs). Some of the things mentioned, I was aware of, but when they started talking about my oil pan gasket needing replaced and the engine coolant being like water, I was like, "No way!". For one, I could go into my driveway and see that there were no leaks where the car has parked for the last 10 years. Also, the weather had just been close to 0 degrees, so if my coolant were like water, my engine block would have froze up. I told them to just do the cleaning of the throttle body (but they were still charging $450 to clean it). When I got the car back, the first thing I did was check the coolant, and it checked at good for -10 degrees, so it was hardly like water! My car uses half a quart of oil between oil changes, and it has 140,000 miles, so clearly, whatever leak they thought they saw, hardly warranted a $1,000 gasket change! They did fix the code, and two months later, all is still good (that's why I'm giving them 2 stars and not 1). However, I could have paid $2,500 for a bunch of stuff that wasn't needed, so beware when they call you with the estimate!

I've been taking my cars here for *years* since before Jett was the owner. Even got my mom to use…read morethem, although that means that she has to drive across town to do so. But today just takes the proverbial cake. My car has been making these awful loud, rumbly noises for about a month now. But I seem to always have had something more pressing to fund. Gas for said car, groceries, the mortgage...you know how life can be. But today, life had other plans for me. I was pulled over by a *very self-important* police officer en route to work and informed that although He was not going to ticket me, my noisy exhaust issue was actually worth either IMPOUNDMENT, or a $400 ticket. (I legitimately was unaware that it was anything but embarrassing) The Officer berated me for about 10 minutes before leaving. I called Briarwood and explained that I *only had $200, but could pay any balance Friday if they could work me in.* Jett agreed to look at it. He said the thingamajig I needed would take a parts run, and welding at 'Randy's Shop' and run 'a little over $200, not much.' As I was about to leave, trying not to worry about what bills I would not be paying Friday, Jett ran out and tapped on the passenger window of my rides' car. "Randy said it's slow today over there. If you can go right now, he'll do it for $200 flat, and definitely be done today." He gave me directions and my keys and off I went. YOU CAN LOOK ALL DAY AND YOU WON'T FIND A MORE RELIABLE, HONEST MECHANIC IN TULSA. Randy's Mufflers and Brakes hooked me up and had me on the road in 3 hours, for the negotiated price. THANK YOU BRIARWOOD, THANK YOU RANDY!!!

I've gone in for 2 different services with them for my Mercedes Benz and both times they were able…read moreto get the job done for much less than my dealership would've charged me and with great quality. The people are friendly and they will also call Ubers for you if they are keeping your car for an extended period of time

Have gone there for several years. Staff is friendly and provides detailed information on your…read morevehicle. Store is well maintained. Christopher at service desk is professional.

Worst place ever actually can't believe this place has not been shut dow.I had an experience at…read morethis place.I Truley hope people checkthe low reveiws of this business and believe every one of them. Ok so I took my truck in for a coolant flush and diagnostics and told them it was going to need stand pipes and dummy plugs minimum.Few days later they said ok I need oil cooler that will fix it I said great I PAID THEM ALMOST 7000.00!Then go to pick up my truck it still won't start hot turns out it needs stand pipes and dummy plugs which if you remember itold them it needed when I took it in to them.Since I already paid them to change an oil cooler wich by the way they charged me as much as a complete rebuild at any other shop I was against taking my truck back into them I forgot to mention this is my dailey driver I drove the truck to their shop.Manager calls me since I left terrible google review says he don't want like the truck leaving unfixed made me think awesome maybe this place is ok after all.Boy was I wrong I drove my truck into their shop few days later I'm told truck is done go to pick it up which is understatement.Hopped in my truck tried to drive it barely made it to their shop few street terrible grinding actually made it to parking lot straight across the street I'd say what maybe twenty feet wheel bearing completely gone!Get out to see what's wrong jump out look at my truck and every bit of my coolant is pouring out of my engine compartment!They say they did nothing wrong apparently it's normal to take a truck to a shop drive it there mind you I always thought you would pay 7000.00 pretty good chance you'd get to drive the vehicle home I had to have my truck towed home from their shop had to have the repairs made that the shop did to my vehicle they completely say that they did nothing wrong.So if anyone actually reads reviews make your own decision but make sure you read the bad reviews I will from now on believe that...If this review saves one person from falling victim to this repair shop it was worth it..I pray no other person ever gets ripped off by this place again.Pick a different place any place.Thanks for reading and good luck on your shop search this place isn't what anyone is looking for in a repair facility.......I wish they had negative stars this place deserves --7000

Needed a small quick repair and Floyd and Sons came in like a champ. Fast, excellent quality work…read moreat a fraction of what anyone else could do. They are honest, fair and expert craftsman at what they do.

Don't come here if you don't have an insurance claim. I've had two experiences with this body shop…read more First one was great (insurance claim) got an estimate, got my truck in, work was done great, great experience. Second one was complete HOT GARBAGE, can't get a price to fix truck the second time (not an insurance claim) the guy behind the counter told me on my third trip to his shop I needed an appointment to get a price which is what I had the first trip I made the second time around. Had an appointment but his computer crashed which somehow turned into my problem, he asked me to come back. Second trip, second time around (with no appointment mind you) he walked out with his phone took pics and said he'd call let me know, never did. Come to find out he lost the photos or my number or something. Came back a third time, second go around, was told AGAIN I needed an appointment, he couldn't just give me an estimate because he had 2 in front of him and apparently 3 is just too many. I don't recommend Floyd for customer service reasons the man behind the counter doesn't understand that those 2 words mean, but they did great body work, I'd give a 1 star if it wasn't for the first experience. I'd gladly pay someone else twice as much if I can better service than this, which is what I'll be doing.

Hands down best customer service and car care I have ever had!…read more My car began having issues as I was out of town. Since this was a Saturday many car care places were closed, I happened to find Sinclair after a quick search of finding someone who was open on a Saturday afternoon. Sinclair was quick with their service, but also took time to answer questions and explain what the problem was with my vehicle. When I followed up with additional questions they clearly explained things in a way I could understand. They also took the time to show my husband and I what was the source of the issue. We also happened to share that we had a nail in the tire that we noticed when it was loaded up on the tow truck prior to our arrival, mentioning that we would need to go get the tire taken care of after we left Sinclair. They then went above and beyond to taking care of the screw that was in the tire. A day later they called to see if I made it back home safely. Thankful for the care they showed even after we left! We are beyond thankful for the customer service, attention to detail, communication and reliability! We plan to be back!

This place is quick and budget-friendly. They completed all the tasks I requested. The staff was…read morealso very friendly.

Great work done by honest people. I highly recommend Alternative Automotive for quality work done…read morefor a reasonable cost.

Honestly, the customer service is so terrible to the point that I am convinced that a lot of of…read morethese positive reviews are paid. The owner is extremely rude, very condescending and unpleasant to talk to. He seemed very disinterested in helping, and the environment felt rushed. He also likes to talk over you when you were actively trying to explain to him what's going on. It was not a very pleasant experience.

Nice people. Don't desk clerk was nice. Mechanic was nice…read moreand fixed my vehicle as I needed. Thank you!