I guess this place changed names and owners not to long ago. So I cant comment on the upset people…read moresome time back since I have only been going there since it was known as whitewater. So, first, they have soap. Seems minor, but so many places don't have soap or they put out very little. This one does, and seems to also be nicer on my car; not as rough as some others. Doing the $18 top option gets me clean and shiny with wax. Tires are clean and shiny with the tire shine option. Towels are free, slightly damp. Some are more dry, so look in the tubs for what you need. Damp works well on the funky edges of the car that no car wash can get in to. Vacs suck well, and there is lots of bays. The hoses are long enough to be able to clean the back end of my SUV. They also have a free mat cleaner. You put your mat in, and it cleans it. Read the directions on how to put it in (I think its upside down if I remember correctly). Air hoses are available to blow out the bed of your truck. One thing I would suggest is they fix the low spot right at the exit of the tunnel. It is normally flooded and dirty after rain. They have cones to keep you out of the mud, so watch on exit.

There were several issues using the White Water Express in Broken Arrow…read more 1. My vehicle always came out with mud on it. Streaks of mud. 2. Water was running off my vehicle leaving mud trails. 3. When I tried to use a towel to dry it off there were none. 4. I tried to cancel several times but could not get my account to come up. 5. The workers are no help at all. 6. One of the workers would guide you to drive on the guide rails, having you to turn to do it. 7. When I was finally able to cancel my service, a week later they charged my card anyway I asked for a refund, to hear nothing. When I went back into my account to message again it said I have no account but my account is active for about her week (seems terrible fishy that I don't have an account but I'm good to for another week and I can't message anyone). $40 a month for a horrible wash, service, and have money stolen out of my account! I will be going yo the better business bureau next, then filing a complaint with the card company they took money from without my permission.

I used to like them. But now their sign says closed, their phone number is disconnected. No way…read moreto contact them & cancel your membership, I'm going to have to go through my CC to stop payments.

This car wash damaged my vehicle and they are refusing to respond or give their insurance policy…read morenumber. It took a week to get the name of their insurance. DO THE RIGHT THING FAST WASH!

I kill bugs…read more Thousands over the course of a summer. My wife and I are on the road to "Somewhere" a couple of times a week. I am in this car wash at least once a week. This location is handy for me and a buck cheaper than the other car wash I occasionally use. It does a great job, but like any car wash sometimes something doesn't work. The owner has his cell phone number on the door. I have called him many times with issues on the drive through automatic wash. He always picks up. I explain the problem and tell him I will be back in a few days after it has been fixed. He has always given me a re-wash when I come back. The owner seems to be a nice guy who really cares about the customer. Carwashes are used and abused by the public. They are a gallimaufry of mechanical, electrical and electronic systems. There are plenty of opportunities for something to go wrong. All carwashes have problems from time to time. I'm happy with the service here. When I call with a problem it gets fixed. And, I get the wash I paid for.

Tried out the new Tommy's Express Wash on Hillside Drive today. With Oklahoma weather I'm always…read moretrying to keep my car cleaned up. Purchased a single wash today $20 to try it out and was happy with the wash. Compared to other washes it's about average cost for the top wash. The only downside was the vacuum didn't seem to have as much suction as other places I've gone. Otherwise, it was a good overall experience and I would go there again.

I have a subscription. I've visited several times now to this and another location in Tulsa. This…read morespot in particular is brand new and works well most of the time. The car wash part is just fine for a drive thru quick Wash. It consistently gets my truck 90% clean and there's plenty of changing colored lights and foam and what not really making it feel like we are getting spa treatment. Vacuums here are included and intermittently seem to not work. I was just in earlier today and had to change spots as a vacuum would stay on. Okay cool, it happens. The other one I moved to worked just fine. There's a mat cleaning station which is cool but I can't use because I have after market plastic mats. It's for carpet or flat mats only. It's a machine with no option I've found to wash manually. There's also a little after clean packet you can purchase separately for interior cleaning. I've never purchased one. I also wish they had dry towels available, I've seen it done other places and would like that, Overall solid car wash.

I usually hand wash my car and today I asked a friend what automatic car was her husband goes to…read moreand she said Okie Car Wash. I went today and I was completely blown away on how my SUV looked white I was vacuuming it. I added the wax and now my vehicle looks brand new. I will be going back for sure. This is the best Automatic car wash in town!! Debbie Fann

Employee did not know how to even scan my coupon that you sent me. He was to busy being an overly…read moreaggressive salesman and talking extremely fast. I only wanted to get my car washed and not be harassed. Car wash was awful. I would not pay full price for a car wash that left the back of my SUV still dirty. Will not go back.

I have been a Galaxy member for 4 plus years paying my monthly charge and mostly enjoying the…read moreservice. After finishing with the wipe down of my car I noticed that the tires were not clean. I asked for the manager to let him know his tire cleaner was broken. He didn't understand what I was saying and it turned out that he was confused because I said wheel cleaner. Anyway I was corrected and he wanted to see my car. I was told it depends on what kind of a membership I had. I told him I pay $40.00 a month. He had to check my tag first. Mind you I wasn't looking for anything! I told the manager I didn't like the way he was talking to me. Then the situation got out of control! I have never been treated so badly. All he had to say is i'm sorry; How can I make it right! It would have ended right there! I am a 73 year old. ?

I have a concern that my vehicle has many scratches, I have read that automatic car washes can do…read morethat

Had an appointment scheduled with another detail place and was going to pay close to $300 but a…read morefriend talked me into trying Hourglass. I am so glad I did. They did an awesome job with my car. It literally shines like a diamond. The did a great job getting all the bug splatter off. They conditioned the interior just like I wanted and the carpet looks brand new. Not only did they save me over$200, they did an awesome job. I will definitely be a returning customer. Thanks guys!

After my last review (11 months ago), I decided to give them a try again today. I got here at 2 PM;…read morethat's three hours before they close. Once again they turned me away. They said they were too busy.

Workers are super nice. They provide air fresheners and towels! Car is clean too!! Would recommendread more

Car was wet. Dirt still there. Didn't event look like it had bern washed. Had a better clean from…read morerain...