Buyer beware. I had leased a 2021 Lincoln Corsair from Smail. The lease concluded September 2025…read more As this was my first lease I wanted to contact the lease company, Ford. I first called them in July to inquire what my options would be and when I need to make a decision to turn it in or purchase. Ford lease company spoke to me and then sent me an e-mail confirming our conversation and what to expect. I asked if I could purchase direct from Ford lease and they said no, that I had to go to a dealership to purchase. I made an appointment with smail to purchase this vehicle. I went into the Ford/Lincoln showroom and was directed to a young man, introduced myself and advised my decision to purchase my leased vehicle. He asked if had a vehicle safety inspection and I advised him that I've already had conversations with the lease company and I had an e-mail advising what my responsibilities are and what to expect including exceeding mileage-not applicable; wear and use-not applicable; vehicle inspection-not required ; pay applicable fees such as taxes/license/registration. The young man at smail insisted they have a policy of a vehicle safety inspection. I asked if there was a cost and he said yes. I again reiterated my conversation with Ford lease company and the email confirmation of these details. The salesperson disregarded this information so, I left. I called Ford lease company again and explained my frustration with Smail automotive. I was told again the safety inspection was not necessary to complete our purchase. I was also told I could go to ANY Ford or Lincoln dealership to complete my transaction and if needed, call the Ford leasing company and let them speak to the dealership about this no applicable issue. So I called a Ford dealership just a couple miles away and they agreed to help me with my vehicle purchase with only license/title/registration fees and NO SAFETY INSPECTION. My advice to any customers leasing from Smail with intentions to purchase their vehicle is to NOT go back to smail but contact another local Ford dealership to avoid unnecessary charges and possibly other unnecessary charges. Buyer beware.

I took my 2023 Mercedes in for a recall and to replace the front sam module on 3/14/2024. My car…read morewas also due for service A but told the receptionist when scheduling that I did not need my tires rotated or oil changed, which is included in the service A. When I picked my car up I noticed I was charged nearly 200.00 for an oil change when I specifically told the receptionist I did not need since I just had that done at another dealer. I brought it to the attention of Michael, my SA but was told he didn't have that in his notes. I have a copy of my appointment reminder and it definitely states in there not to perform the oil change or tire rotation. I was told he would look into and have never heard back. I would not recommend this dealer!

Above And Beyond. This pretty much sums up the experience with Phil and his company. Truck broke…read moredown, filled out insurance roadside assistance service automated form, notified of towing company (Allwine Curry) and ETA with realtime map. Phil was right on time, professional, personable and expedient. Truck was on the back of the flatbed with 5 minutes, we were dropping the truck off at the garage within 10 minutes and he had me back home 10 minutes after that. Bing, bang, bong. He made a painful experience pain free. Thanks Phil! This is an industry that can gouge every penny you have because you're at their mercy. I spoke with my insurance Rep. and she said that in our area, they exclusively utilize Allwine Curry's services.

Seven Springs Ski Resort is our family annual trip and on Friday, Feb, 15th, 2019 we arrived to an…read moreiced over driveway at the Chalet. Up we drove, until down we began to slide backward on the ice as we did not have any traction on the ice, right into a ditch. The rear driver side wheel was locked behind a stone boulder. We had to call for Road Side Service and Ryan from Allwine Curry Towing shows up. Let me just say that, we were not in the best of spirits and tow guys I have experienced in the past present a challenge. Surprise, Ryan did an assessment, explained the possibilities of what maybe the results, based on how the car was situated. Okay, this is different. He when to work with the first option to give tractor to the front wheel drive, and then on to lifting the rear over the boulder and driving forward. YES! No damage from the ditch and no damage by Allwine. This was a good day! Thanks Allwine Curry Towing. Hamid

Last Saturday my battery died in my car it was 8:45 PM I stopped into advanced auto parts to get a…read morenew battery. When I walked in The younger man was counting the drawer he did not like his head or even acknowledge my presence but forfive minutes later and older gentleman came over and asked if I needed help I told him I needed a new battery. The battery that I asked for he told me that they were unable to do it because they would have to remove the grill and they did not have the right tools to install the battery. So I asked him if there were any other batteries that I could use if that didn't have to happen. He replied "no" there are none and he said it was against your policy to do that. I believe they did not want to do it because it was raining and I said they already had a drawer counted even though it was before closing time. If you are a woman I highly suggest do not go there they will blow you off and treat you disrespectfully as if you do not know what you were talking about or doing. If you want to go to a place that really cares about their customersGo to where I went when I left advanced auto parts go to O'Reillys down the road from this company. Everyone there is wonderful and will take the time to treat you like you are valuable and important to them. O'Reilly's gained a lifetime customer and I'm sure you will feel the same. If you go to O'Reilly's look for Tom he is the guy that saved me that night and took the time in the rain to install my battery!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

So far I have had good service every time I needed to rely on this location. It's especially…read morehelpful when they have the item I need in stock, and ready for purchase. During my last visit Matt was very helpful, and offered to carry my purchase to my vehicle. Sometimes dealing with auto supply businesses can be rough if one isn't sure what is needed to get the job done so it is really helpful to have staff willing to assist.

As a repair shop, i cannot do business with them anymore its so bad. They bring wrong parts, bring…read moreparts hours later with no warning of that kind of time delays, or they just dont show up at all, wont answer the phone. ive been on hold with cust service for over 20 minutes. the whole place is a disaster full circle. im out!!

Outstanding service! Shoutout to Sam in the service department. She really took the time to listen…read morewhen I called to explain what was wrong with my car, and when I came in to have it repaired. It was fixed way sooner than I expected too. This was the first time I've taken my Outlander to Sendell, but now that I have, I'll never take it anywhere else. Thanks!

WORST BUSINESS 3rd PARTY CAR DEALERSHIP…read more DONT EVEN BOTHER COMING HERE THEY DONT KOT DESERVE YOUR MONEY. I bought a car from them and my brakes stopped working almost causing the biggest car crash on the parkway My mirrors popped off When I took it the car back to them to get the problems addressed and fixed they refused to fix the car and repair their problems they intentionally caused. SMAIL AUTO SHUT YOUR BUSINESS DOWN OR IT WILL BE FORCED TO CLOSE DOWN PERMANENTLY

If I could give this place a zero star review I would. I paid cash for a 2020 CLA-250 May of 2023…read more I purchased and an extended warranty and a tire/rim warranty. At the end of May of 2024, I took my vehicle in to get it inspected. Knowing there was NOTHING wrong with my car because I had someone else do a pre inspection to make sure it would pass. (After 4 hours of waiting on a scheduled appointment.) I was in total shock after being told that the right front headlight was broken (the brackets). They gave me an estimate to replace it of $2700.00. I have pictures that show the suppose of damage, which looks like a screwdriver, pomped it out of place. I called my auto insurance to see if they would cover it. They said yes but once their estimate came back, it was only going to cost $800.00 and something to replace the brackets. With my Mother having a stroke a few months earlier, I just didn't want to waste my time anymore. I traded my car in @ a Volkswagen dealership near where I live on June 10th. 2024. I have contacted Brian Witt in the finance department for a refund of my remaining warranty $3400.00 and $1800.00 on June 23rd, 2024. He told me he got all my information on the 24th. Then I spoke to Brian again on July 5th, he told me that the check was in the mail. I gave it a few more weeks. Then called them back at the end of July and he told me the same thing again. At the end of August I called him back again and he told me I should have gotten my check by now. I told him that I still haven't received it. Brian said he would check into it. On September 23rd, I called him back to find out what is going on. Brian said that they wrote out a new check and it was mailed out the Friday or the Monday before I called. Oct 4th, and I still haven't received my check. I called the district manager and left a voice mail explaining the situation and I still haven't heard back.

This place is kind of sandwiched in between two busy roads which makes for an interesting entrance…read moreand departure. I assume that this place is fairly brand new although I am not sure. I only assume this since they seem to be popping up just about everywhere. Especially if their competitor is up the road, or across the street, or just right next door. Anyway, I digress. It had been ages since I had replaced my rear wiper blade and with it being a rainy day I decided I was tired of looking out the back and seeing a blotchy transparent image. Knowing that it is nearly impossible to find my wiper blade at local big box retailers I decided to give this a try. I normally have to buy it online and wait for it to be delivered. However this was a lucky day. They carried the exact one I needed and it was actually the same price as it was online, so I wasn't out any money. I looked a bit comical in the parking lot fighting with my wiper to replace the blade, but after that, I had a clear sight out the back of my car.

I had an issue with a dead battery and called the store to see if they would be able or willing to…read morehelp. The staff members were incredibly understanding and even more willing to offer their assistance. They truly did go above and beyond for me.