The guy behind the counter was very helpful and polite, but the price for the vape was double the…read moreretail value.

The Vape Shop is the best place around! They are super helpful, really friendly and an awesome…read moreaddition to the area. Tomas is awesome with customer service and made it my number one stop for my vape needs!

Clean and very organized Nice selection of Vapes and disposables also high quality Water pipes /…read moreBongs person at the counter was very knowledgeable and definitely will be a returning customer

From the owner: "We provide our customers with top quality products that range from cigarettes, premium cigars,…read morehemp rolling papers, premium rolling tobacco (Pipe and Cigarettes') and other rolling accessories, to FDA approved CBD products made by leading brands in the industry. We also have hookah, hookah tobaccos, electronic vape/hookahs, cleaning accessories, coils pods and tanks. We also provide numerous designs and materials of waterpipes, handpipes, and rigs from respectable brands such as GravLabs, Blown Glass, and ROOR. Finally customers can also find various brands of disposables such as JUUL, MYLE, AIR BAR, AIRIS UNC and more to accommodate different preferences."

Used my credit card here, and was charged a 4% "non-cash" charge. Only took a quick google search…read moreto realize that's illegal in CT.... Never again

The first time I went to Cloud9 in Cromwell, the salesman seemed friendly and the store was clean…read morewith a large variety of items. However, I was unfamiliar w/ the prices of bulk tobacco because it was my first time purchasing the product. I was charged $27 for a 6oz bag of Gambler brand, almost $30 higher than another store charged for same. Pressed for time and need, I went a second time. They wanted $40 for 8oz same brand cig tobacco. The salesman, possibly the owner, admitted he charged $10 more for profit. In addition to tax & a 4% non cash fee for using a debit credit card. The latter charge is illegal in the state of CT (ct.gov). I didn't realize I was charged this extra non cash fee til home. Disappointed. Cloud9 is in a great location but be prepared to pay extra for this convenience. Knowing my poor planning, I'll probably still shop there, unless they get mad at me for posting an honest review.

It's still the same place but under a new name and New Management since Habib either got fired or…read morearrested with his p*** and hitting on everyone's girlfriend and racial slurs. So now there's a lady there of the same origin still inflated prices of cheap Chinese garbage. At least the customers don't have to hear the audio of p*** anymore. But also that area of town is not to savory for my taste. Each time I come outside I got someone running up to me asking me for the change that I got back and even when you tell him you don't got no change or you didn't buy nothing they don't believe you cuz they see you're driving a nice car. I've even had people come up and knock on the windows like they're in distress and then I roll it down a quarter way and they start telling me they need to hold a couple dollars and and they'll give it back real quick. For some reason they only call people yo and that means they don't know you but they want to ask you for money.

Not sure who was working there when all the bad reviews happened. But the current guy is very nice…read more Always has my lulo available and if he is running low he'll give a all discount.

Been there a few times and they expand their products every time I go there…read more I recommend them.

From the owner: We have all your smokes needs plus exotic drinks and snacks read more

New shop to the area. Neat, clean and well organized…read more They carry juuls, vapes, juices, hookahs, loose tobacco and cigars. You can even grab a lotto ticket if you're feeling lucky. The staff is super friendly and can answer any questions you might have regarding their products. Parking is right in front of the store so it's super convenient. They're open 7 days a week from 8am to 9 pm. Check them out. It's a cool store.

My go to place for all my purchases. They have a wide variety of things like hookah, vapes, tobacco…read moreproducts, pipes, also extensive CBD options. Staff is extremely friendly and accommodating and the owner is extremely attentive and involved. Turned all my friends over to this place.

Stacey was very helpful taught me about geek vape when my smok sh*t the bed. Created a very…read morecomfortable environment and super excited to come back for my next visit. 10/10 recommend stopping in with any of your vaping needs or questions.

Beware if you buy a vape. Their return policy is geared for NO RETURNS even defective vapes. They…read moresaid to call the manufacturer even though this store sold the defective unit. You also CANNOT try any juices at this store only smell the bottle. So left with a defective mod and a flavor I don't like was the outcome. Wasted money and time. Buyers beware!

Called this store had a question asked for the Mgr. and whoever answered hung up on meread more

cobra has everything you need in a smoke shop reasonable prices nice glass for sure I highly…read morerecommend this smoke shop! Check em out