BUSINESS ACCOUNT testimony with 20/20MB service at a cost of about 600$ something per month:
For starters, just so that you get an idea of what type of company they are, I invite you to call any of their listed numbers on their business webpage to see if any of them actually work (you'll get the "the phone has been disconnected" message).
Here is the page:
http://www.slingbroadband.com/contact-us.html
Let's just say that we were guaranteed not to ever have an interruption on the service (99.999999% connectivity they've said); well, the service interruptions that can last days and are a constant thing. It's October and since June, we already have had about 7 to 10 of them, including the hurricane Irma (that time the service was out for about 10 days and we did not even get a discount on the monthly bill even though they've assured us that they are hurricane proof since their connection is thru an antenna).
Who can run a medium size business without internet for so many days?
Good luck also paying their bill on time.
Their system sends the invoice whenever it feels like it, usually late enough that you cannot pay it on time so you get charged the late fee among with the automatic disconnection (for not paying your bill) but hey! it's sent thru email so you tell me why we dont get it on time (today is october 31st and they've said it was sent on the 18th... well, we have not gotten it yet, that's just an example of what you'll go thru every month).
They do not have a website where you can pay the bill online (that's how retarded this company is) so be aware that you will go back in time if you use their service. It works half decent (you'll never get the speed they claim you will have -you'll get about 60 to 70% of what they tell you and for what you are paying for)
If you have any technical issues and believe me when I say you will, they also do not have a phone number for that and if you "open a ticket online", it never gets answered (I've opened a few about 3 to 4 months ago... and I am still waiting on an answer).
Also: since you have to deal with a salesperson, he will put you in contact with one of their techs (or their only tech Jacob?) so, do expect delayed answers and solutions and as the ticket system, sometimes even when you send over 6 or 8 emails asking simple questions that any serious company could answer, they do not get answered...
Now, their pros: they can probably get you up and going faster that the other "big fiber guys time" but, consider the surprises that they will put you thru, are worth the wait. read more
