Lots of 1 stars, and I understand why. The communication with the staff can be wanting, although I've had success with calling one of the nurses directly. In the beginning, they are very helpful, but it's likely because they are trying to sell you on the idea. Aside from the communication issues, I also am not a fan of having to wait 40 minutes to talk to a doctor for 5 minutes. I've had two appointments where I had to remind the nurses to measure my success, which is something I've paid for. One nurse took a painfully long time to inject one of my shots... uh I'm not a a nervous Nelly, but that's a little scary. I do not like the upselling efforts of the clinic, their items can all be found online for a LOT less. Here's what I do like: When you finally get to the nurses, they were all very pleasant and mostly great to talk to. Aside from the pushy sales, they seem knowledgeable. I have lost weight. I'm down 20+ lbs from the first day of the 1200 calorie diet, 5 weeks ago. When I was newer to the program I had a ton of questions, and the "main nurse" (Not sure, but she's the most visible) was available to take my calls at any time... even on a Sunday. The program helps with your understanding of why you eat, and makes you a pretty darn good cook. At least it did with me, I became VERY creative... and my meals were delicious. I even cooked one for my mother, who likes high fat everything, and she loved it. So, I will be going back later after this round of injections. I am traveling so I will have to wrap up this program, and return at a later date. If I can find a similar program for less, and close by, I'll do it: based on the negative portion of the review. If you are planning on starting with them, my recommendation is go in ready to to squash any upselling, do not base the success of the program on the staff- you are really the key here, and if something makes you uncomfortable- SAY SO... they were very open to any of my hesitations I expressed. read more

I love the girls who worked the desk in September. They were always really friendly. I asked them if my b12 shots were going to expire and they said they had a new doctor that would write me a new prescription, no problem... I just found out today that prescription would be $45. The lady who called was nice, but couldn't be of much help since she was not able to offer me a better deal. read more

I have not been on the diet since the date of the last review. It has been a terrible struggle to get any help. I cannot reach the RM any longer. He was helping me after I left the review...now, I can't reach him. The doctor at the facility said that I could continue the program once I had my doctor write a note explaining that my BP was back to normal and that my climb was stress induced. I have since provided two letters. Apparently, the first note the doctor wrote wasn't good enough. I have sent them the second and they still will not release my injections. This place is seriously a scam. I cannot believe they stole my money. Now I have no injections and am completely annoyed. Be careful to review what you are doing with these guys. If they are going to help you, you must be extremely proactive, although, that certainly hasn't helped for me. read more

I dont see how this place can be in business. This is my first bad review and that actually makes me sad. This place is VERY unprofessional. They are worse then time share sells. I wanted the lipotropic injections, I found an ad for 6 for $79. I called to make appt and she scheduled it as a free consultation. In the "consultation" I was told I could get shots for $110 with a HCG package of $500. I didnt want to do HCG I have a personal trainer with a nutritionist. She tried to say my nutritionist with a degree was wrong and I could add the HCG. I left and said I would come back because I wanted the shots and possible colonix. I didnt know this consultation would take an hour so they can pressure you to buy packages you dont want and wont honor pricing over the phone. So I left and rescheduled to think about if I wanted to pay more. After consulting a local natural dr they told me this place is not a good place for colonix because they hire untrained people who are not specialists and they will be working on you within a few weeks of being hired. SCARY!! On top of that I found it hilarious that the girl trying so hard to sell me hcg when I didnt want it was overweight herself. Please dont tell me that I need to lose weight when you have dimples in your elbows. I tried to reschedule appointment but the phones were ringing and ringing and ringing it was 10 am. I was in a meeting at 3 when my appointment was. I was charged $45 for missing appointment. I was not told about this fee. I then called wed afternoon, thursday morning, friday evening... I was told all 3 times the district manager would call me back. That he is the only one who can refund money. NO CALL BACK. The girl on the phone was very rude even though I tried to explain everything that happened. This place is money hungry so if you want to spend some cash go here. If you want to go somewhere where they actually care about your health and well being then find a local place with actual DOCTORS that know what they are doing. read more

Staff was friendly and helpful. Really felt the ND on staff was knowledgeable and looking forward to working with everyone on a holistic approach to getting healthy. read more

READ THIS ! i know many have posted that they have read reviews on hear but disregarded their good judgment and went here anyways listen ! read this and dont go here i will regret it ! This company is a scam . You call in to a call center to get information and u get a recording then you get placed on hold for five minutes, sometimes if you hang up they will look at the caller I d and maybe get a call back. If you send an email regarding changing your appointment you don't get a response either. No communication with this company. Also on your first call they tell you to come into the clinic for a free consult to find out the pricing after which you feel like you have just gone to a car lot . It's 159 for their first visit and 45 a week for hcg and 45 for nasty shakes and 25 for oil the parking sucks and the staff is new every week which is creepy and it has switched ownership too a few times which explains a lot . read more

I recommend avoiding this place. They make you renew your 'prescription' with their own doctor every 3 months and charge you for the appointment. The doctor was so old and hardly paid attention to any of my answers. He just wrote the prescription no matter what. High pressure sales to buy their products and services. I had a groupon and was stupid enough to buy another before I knew all the extras they charged. I really didn't notice any difference. read more

For medical reasons it is very difficult for me to lose weight. The slimxpress program is the first SUCCESSFUL weight loss i've had in almost ten years. I am thrilled by MY progress in relative terms to my situation. While others i meet and chat with share their BIG losses each week, I revel that I have lost about 28 pounds in four and a half months, And two of those months were holidays!! Without question, the friendly greetings, the quick reminders and the compassionate support of staff has allowed me to not despair that my personal loss is not as great as others on this program, and to celebrate each of my own victories .. and to endure my own personal plateaus. One Plataea was about four weeks long, and eagerly went to my shots and progress consults because I was so warmly encouraged to stay positive and look at my personal situation and look forward to once the Plataea breaks (and it did!). the program itself WORKS!! But it is the caring, compassionate, staff that keeps ME on program and celebrates my own situation and my mini victories, and has me excited about the future. read more

I had a 10am appointment that went to 1230, and only 20 minutes of it was spent actually talking to the staff. The program they want you to do involves all their own protein shakes and bars so be prepared for them to try to sell you their products and additional shots. It was very frustrating to have an appointment start at 10 and be there for 2 and a half hours when you were told only an hour. I was interested in other shots but told them nevermind as i just wanted to leave after being there so long. Seriously unorganized and they have no consideration for your time to make you sit around and wait for really nothing read more

I am new to the Slim Xpress clinic- I am excited to work with my coach Dede- She was able to answer all my questions and get me motivated about losing weight. I have reached out to her a few times and she does a great job of answering my call promptly. I have been on alot of yoyo diets and found this to be affordable. I am hoping for great results as I want to lose 40 lbs. I know Dede will be with me every step of the way. Tammy read more

very unprofessional when it comes to letting the customer know when the item(s) they purchased are about to be done. An one person to the next doesnt know what there doing because the computer has dif notes then there folder they keep the info in so needless to say disapointing when i visited there not one mnth ago i wasnt told i was done with what i paid for 3 mnths ago so i got it an then was told i owe them money an on there screen didnt match there notes an when i simply said id like to be told before this becomes embarassing a man ive nvr seen before with no name tag came to the counter an began telling me he cant let all the customers know when the stuff they buy is done an he said its really hard to look after all customers an let them know when there purchases are up let me tell you ladies an or men that come here or are thinking on coming here to loose weight the staff arent properly trained an i think just thrown in different positions an have some clue some staff are really nice an i feel sorry for them but as for me they dont deserve one star or even a half one this is just advice to share to save u from getting bad service i was very mad that day with this an it made me feel this is just a money hungry business that is constantly trying to get u to buy more an more needless to say this man probably was a manager but yet failed to introduce himself an when i told him i wont be comming back here he told me good bye very disappointed to say the least so ladies find another place that can get there stuff together read more