I met Allison here when I needed my wedding ring appraised. The service was great. they were fast…read moreand efficient and I got what I needed. nothing like one day service!

This store was highly rated in my neighborhood app so I gave them a try. I felt secure in leaving…read moremy jewelry with them for appraisal. Very nice staff!

I have stopped in to AAA 3 times in the past week, twice in one day! I have a mismatched collection…read moreof ~ mostly sterling silver ~ jewelry and place setting pieces. I am unfamiliar with the history of these sets from generations past,and though I am grateful to have them, they are simply not needed! I brought many pieces into AAA on each visit,I was initially a bit intimidated and nervous to pursue the route of selling, that went away immediately as the entire experience could not have been more kinder, informative and honest! This little spot on Ogden Avenue in Downers Grove is very welcoming! I sold many pieces and was able to leave with payment right away which was a delightful surprise! Hoping to find more Treasures and I will definitely continue to return to this fabulous place! Kay

Had the most amazing experience working with Jim & Lauren. We had been to several other jewelers…read moretrying to find a place to make a customized band for our wedding bands. The first time we went in, Jim was very thorough with how the customization would work, timeline, etc. we decided quickly that we wanted to get our bands done here. My fiancé found his band here as well, and they had an amazing selection of men's bands! They kept up updated throughout the process of the customization. We were both able to find our dream wedding bands at AAA! Highly recommend anyone needing any type of jewelry; whether it's wedding rings, or trading in any jewelry, this is the best place to go!

I bought a bunch of jewelry there about a month ago and the service was excellent. They were…read morecourteous. The prices were fair. I would recommend this to anyone.

A couple of years ago my wife lost the center diamond out of her Bridal Set. I was looking for a…read morereplacement and the staff really helped me out. I was looking at loose diamonds, and the staff suggested a ring with a diamond in it that was about $200 cheaper than the loose 2 carat I was looking for. I highly recommend them!!!

First time customer. I brought a pair of pierced earrings in for repair. The post on the earrings…read morewere too short. I requested that the post be replaced with a longer post. BTW, the earrings were NOT purchased here. It took a week for the repair to be completed. I worked through this transaction with Peggy. I am very happy with this experience and I will return for future purchases and repairs.

I would not trust your watch to get serviced properly …read more.. I did give these guys a shot last year replacing the band. While it took days if not weeks longer than expected, I had no reason to fault them specifically. This time, I needed a new battery. According to Tissot, the time difference and hand lag (pictured) is due to improper battery changing sequence and/or incorrect battery. When I called to let Castello know, and find out next steps, the manager Michelle was fairly rude and defensive instead of helpful and understanding. She said things like: "we change 20 batteries a day" "I have worked here for 30 years" "I have sold 100 of these watches" "We have sold Tissot for 40 years" and sooooo many other things like this instead of "let me find out about that" or "I will take care of that for you". She did come close with "we will send it to Tissot for you and report back with how much the repair will be" ....yikes. I said I was ok paying for anything not related to their apparent lack of experience changing batteries in a T-Touch, but there was no offer to stand behind their work, as I read the wrong battery can "fry" the watch, whatever that means. One last Michelle quote:(she does love to argue and be defensive) her: "Is the watch working" me: "yes" her:" that means the battery is good" LMAO I even did a little homework, emailed it to her, and asked if the battery brand used or sequence was followed. She thought the idea was absurd that she read that email from me, when all I wanted was to find out how or if they could help rectify the situation. I visited today to get my $25 back, and decided just to send to Tissot for repairs myself. A LOT more words from Michelle, most of which contradicting her statements form our phone call like "I said I would take care of it" "we have sold Tissot for 35 years" "I have worked here 31 years" etc. but no $25. They are out here just stealing money at this point lol. I will see what Tissot comes back with and if the battery was the cause of any damage, I will return for Costello for them to reimburse and hope they come to their senses and do the right thing. Stay tuned for my updated review!!

I brought in a number of inherited family watches . I wanted to to see if they could be fixed There…read morewas only one they said could be fixed. It was an old Clinton. I found out from a reputable company. , They didn't fix it. They replaced the original mechanism which was wind up with a new battery operated mechanism . That's not what I wanted. I want the original to be fixed. There's nothing I can do about it now the old mechanism is gone. It needed a new strap. I told them what I want. They chose the strap and put it on. The first one didn't fit. I brought it back They exchanged it. The second one didn't fit either I'll be bringing it in for an exchange. In the meantime, the crown fell off the watch. Luckily, I found it. I'll be bringing it in for that to be put back on. I also brought in my gold Tag watch for repairs. The issue with that one was also the crown. They replaced the crown with what they said was a tag crown. It still was not working I could not change the time. In order to change the day and time you have unscrew it then pull out the crown twice a little bit for the time then a little bit more for the date. I brought it back in. It was still under the year warranty. They sent it out to their watchmaker again. It came back with a different crown. The new crown second one was way too big. It was obvious when you looked at it. It barely fits in the opening, and you still cannot unscrew it then pull it out to change the time and date. I happen to be in Las Vegas I had the watch with me I was brought it to Tourneau, for those who don't know , that is one of the most reputable Swiss watch companies there is. They looked at my watch, of course said I should've brought it to an authorized tag dealer. Lark's watch repair did such a poor job. They said there were two screws missing on the inside. The crown was the totally wrong one for my watch and it had not been resealed and was very susceptible to getting water in it . overall lark did a terrible job on my Tag and I feel scammed me on my Clinton. I had paid $200 for the original repairs for the Tag . I don't remember what I paid for the Clintons " repair "bringing it to an authorized tag dealer probably would've cost me $500 to $700. I am now passed the one year warranty date. I'll be bringing both watches back in hoping to get my $200 back, so I can have the money to send it to somebody who knows how to fix a Tag watch. I'm sure they can replace the crown on the Clinton, but nothing can change my disappointment that there is a modern mechanism inside my vintage watch.

Highly recommend Larc for both jewelry repair and new purchases. I've gone to them for resizing,…read morerepair, etc., and never been disappointed. Very friendly as well. I just wish I had more of a budget to sweep the store.

I cannot say enough good things about this shop. Located in the heart of downtown Downers Grove it…read moreis a must to visit if you need something special. All of the rings, earrings, necklaces, bracelets, watches and other jewelry pieces that are available for purchase are of the highest quality and are gorgeous! Dariusz is also amazing at repairing jewelry. They take such pride in their customer service! It is so refreshing to know that you are in a shop that not only has the best jewelry around but it also values relationships with their customers. That's why they have such a large base of repeat clientele. If you are in the market for some nice jewelry or need some pieces appraised or repaired, head to Dariusz.

The best jewelers in the area, hands down. They have done a half dozen custom pieces for my family…read moreand they have all been perfect and very fairly priced. I can't speak highly enough.

When searching for a jeweler, it can be a trying process as it is akin to shopping for a new/used…read morecar. You are never quite sure if the salesperson is trustworthy or not. From the moment I entered A Marek and met Romana, I immediately felt comfortable and knew that I was in good hands. Romana is so inviting, kind, and patient, but most of all, she listened to what my boyfriend and I wanted for my engagement ring and she made our vision a reality. Throughout the process, we also worked with the other staff members and they too made our experience a very pleasurable one. We are very grateful and we could not be happier!

The quality runs top to bottom. Barb, the owner, is good to her staff, clients, merchants…read more Romana, Patty, Jennifer couldn't be more wonderful! They never push anything, will give honest opinions whether a piece works or doesn't for you. It's all about what speaks to you and what looks best on you. They have access to pieces running the full price range gamut...some I can only admire yet they were more than happy to have me try them on for fun :) :) The items are quality. You really correctly get what you pay for. I know the diamonds will be high grade, the precious metal will wear well, etc. If there's the slightest malfunction from an accident (eg I dropped an earring so the clasp became off kilter) they take care of it. Their service is phenomenal.

Raj at the Yorktown location is simply the best! We purchased our wedding bands here, and years…read morelater, Raj still remembers our family! We came back to resize a ring and it was if no time had passed. Raj was kind and helpful while understanding about working within a budget. The staff is always so helpful and we could not be more grateful for a positive experience every time. Thank you!

Working with Raj and Martha at the Yorktown Mall Rogers & Holland has been such a wonderful…read moreexperience! My finance and I shopped at several different ring stores, looking at designs, learning about warranties, etc. before settling on a place to design our engagement ring and order from. Raj and Martha went above and beyond talking with us about options, informing us about dates the designer would be in, sitting with us in meetings with the designer to talk through preferences and working with us on finding the right stones and reasonable pricing. We could not be more pleased with the experience! They have been so accommodating and communicative and although in this day and age more folks are ordering from companies only accessible online, I would highly recommend to anyone to first consider Rogers & Holland because of the personalization, warranties, and services.

Just like the name says, Hidden Treasures!. So many collectibles, that you would least expect…read more Being a huge MJ fan I've never come across this booklet and coin combo. Will treasure this forever. Customer service is also out of this world. Zack is very friendly and personable. He'll also make sure if it's something that he doesn't have, he will do his best to find it for you!. Will definitely go back to see what new treasures he comes across.

I walked in as a first time customer, everyone in the store was friendly and welcoming. Orlando…read moretightened and cleaned my fiancés ring. He was very knowledgeable and professional. I definitely recommend.

Popped in here to get my dad a fresh watch battery. (We called first and the person who answered…read moreconfirmed that the battery was available.) The price was reasonable and the people were great. They put it in for us, too.