This place is amazing. Luanne is the best. It may look old from the outaide bit the inside looks…read morelike a normal home and very clean. Thanks Luanne, God bless you and see you next year again.

Definitely 5 stars for this place! First off, very friendly staff and probably one of the most…read morecleanest places we have stayed!!! It smelt so clean and everyday they did a excellent job at replacing towels and cleaning up! We stayed in a double room which was perfect for us and our teenagers! They did get a little warm in their room as the AC didn't make it all the way in there so maybe bring a fan??? We were nice and cool tho! The hot water was amazing! Still going strong after 3 people showered! Location was great for burney falls as well as Lassen volcanic state park! Lots of good eats around there! Conveniently located next to grocery stores and coffee places! The wall art is super cute inside and there is a mini fridge with a freezer and a nice tv on the wall! Our experience was great. Very quiet as well! Don't let the outside fool you! Stay here next time you are exploring!!!

I was very weary when I saw the reviews mentioning bed bugs. We inspected the beds upon arrival and…read moreI would certainly say they have cleaned this place up since those reviews. I found the hotel to be clean, comfortable beds, and a friendly front desk staff that gave us some great/helpful tips for our hiking plans in the area.

My family stayed here for one night on 7/27/26 before visiting Burney Falls. Check in was easy and…read morethe room was good, although a bit dated. Later in the evening, I went to the front desk and asked for an additional wash cloth since the room missing one. The desk clerk said she would bring one to my room. She came to my room 5-10 minutes later and gave me a hand towel. When I said I asked for a wash cloth, she curtly responded that was all they had, turned, and walked away without saying another word. Pretty rude. 3 stars for the motel, 1 star for customer service

Charm Motel was a great place to stay , hope to return soon. Sharon was a wealth of information…read moreabout the community and activities. The car show at the Casino was amazing and car club members were friendly and knowledgeable. Nicely appointed room, most comfortable bed, and plenty of space. Enjoyed sitting on the porch and watching the beautiful cars after Burney Falls and Lassen Park hiking. What at a treasure in Burney California.

I booked this room on recommendation of a hiking blogger. I should have checked reviews first. It…read moreis fairly close to Burney Falls, which was why we were in the area, but beyond that there is no reason to book this hotel otherwise. They were having technical problems at the front desk at checkin so it took a few minutes longer, which is ok, things happen, but I had to ask about coffee in the morning and was assured there was but no details. Our room was upstairs and had a really weird minty perfume smell that was really strong like they were trying to cover some other smell? The room itself was mostly clean, and the bed was comfortable enough. The bathroom had a shower and tub and were mostly clean. There is a small refrigerator and microwave. There were also some small bbq's for grilling your own dinner if wanted and a small area with picnic tables. However, the office was not open when we got up before we left, so no coffee for us except the little coffee maker in the room with some no name coffee. For $150 a night in a motel that is not very modern, I would at least expect some coffee and pastries in the morning. For the price I would not stay here again. Apparently the sister motel Green Gables has been renovated and may be a better choice if you truly want a place to stay in Burney proper.

It's a homey motel with small but clean rooms They stopped…read moreserving continental breakfast due to COVID but didn't bring it back even with the nearby restaurants are having dining in. Their internet connection is not the best.

Old worn-out motel that hasn't been updated in decades. Friendly check in at a location next to the…read moreproperty. Two rooms for 4 of us. The entryways to both rooms were filthy. The room was not designed for two queens. One bed was so close to the wall you can't get out of the bed to the bathroom. The furniture was old, the bathroom is small, the shower was too. Couldn't control the heat in either of the rooms...way too hot. We received our money back. Stayed across the street...better but another story altogether. Three properties owned by the same owners that don't invest money back in their motels. Prices are ridiculous in this town for what you get. They get their prices due to road workers and construction crews needing a place to stay. Burney is really challenged for hospitality and restaurants. Julio's down the street is the ONLY place for breakfast, which was great.

If you want to relax and let go of whatever problems you have this is an amazing place to stay…read more It's a pretty good base camp to falls like Burney and McCloud. Only gripe was the tv cutting out of service. Not so crowded either. I would've stayed another night but in all honesty there's not much else to do. Good prices for cabins and surprisingly comfy beds, with a lot of personal space. Staff was so friendly and warm. Really cool for checking in if you look lost around grounds. I would definitely come back! Food around the area was surprisingly good, and friendly people.

We escaped from L.A. during the triple digit temperatures of late August. Our goal was to stay…read morewith close access to water. This was our waterfall, lakes and river adventures with the dogs. Room 10 in the tastefully restored midcentury motel was our choice because it offers arctic AC! Seriously, this small LG unit is quiet and effective! The two queen beds were perfect. We pushed them together to make a giant family bed for our two enormous beasts. Don't worry, we are seasoned travelers and brought king sheets to put on top for the dogs. The mattresses are memory foam! We love them as we have a tempurpedic at home. The train is far enough in the distant from this room that it's quite pleasant to hear the sound across the river. Make your coffee and stroll over to view Mount Shasta from the benches provided in the morning, but the really photo op is just after sunset when the mountain glows. Note, the pine tree sap will drip on your vehicle if you park in the designated spot for room 10. If you back in, it gets on the windshield. Nose first, not so much. We travel with windex and microfiber cloth, so we were prepared. What's nice is all the options for a stay at this resort. If you want a cabin with a hot tub it's available, or an Airstream, the have rows of them. It's a nice walk down to the botanical gardens and the river. This would be an ideal location for a group event. Many folks recommended coming back in the Fall, so hope to return again.

McCloud Hotel is a wonderful place to slow down, relax, and enjoy some quiet time. The rooms are…read morecomfortable and charming, and we really enjoyed the food as well. The location is perfect if you love nature and hiking. Mt. Shasta is close by, and there are so many beautiful hikes and outdoor adventures in the surrounding area. After a day of exploring, it was so nice to come back to the peaceful atmosphere of the hotel and simply relax. A beautiful getaway for anyone looking for good food, comfortable rooms, and easy access to nature. I would definitely recommend McCloud Hotel and hope to return again.

Room smelled like pee and this was a top of the line suite!!! I asked about moving to another room…read morebut no luck. Staff was not helpful and very curt with her words. I would not recommend, The hotel needs upgrading if they are going to charge $300 per night with a crappy staff.

Heading back to Bend after a weekend motorcycle trip to the Sierras. Some friends recommended The…read moreLast Resort and we stopped for the night. Super friendly folks! Nice clean room. Quiet night - we needed one... Recommended!!! Tip - if you're here on a Sun evening, bring food with you or eat from the gas station...

I rate Dave's hospitality as a five and the actual Hotel as a three, so I'm giving this place a…read morefour overall. Dave is a great guy and I thoroughly enjoyed our conversations and bits of history. We were fortunate to be able to get a room here for deer season in X3A. My dad had a tag and he harvested on the first day, so we only stayed two nights. We had booked five nights, but two was the minimum and exactly what we ended up needing. Being deer season he said it would be no problem filling the vacancy. The rooms are very clean but very old, as is the exterior. He is keeping the retro vibe, which is cool but the place needs some serious renovation. I do like the attached sun room, which would be great for coffee and a book, if one had that much time to relax.

First, what a GREAT place!! Gordon's Rim Rock Ranch has it…read moreall! Let me walk you through the list: - VERY clean and comfortable cabins that can easily accommodate families. - A refreshing swimming/fishing (stocked) pond that kids will love! - A small grocery store. - Easy access to Lassen National Park and Burney Falls. - CA fishing/hunting licenses We stayed in (recently renovated) one-bedroom Cottage #8. Very relaxing, quiet, nice large bathroom, and very capable kitchenette. And the GRRR staff is friendly and helpful. What a superb find! Will we be back when we visit the Lassen area again? ABSOLUTELY!!

I recently got married at our family cabin in Old Station, CA, and our guests stayed at Gordon's…read moreRim Rock. Every single guest had nothing but wonderful things to say about their stay, especially how friendly, polite, and helpful the staff were. Thank you for taking such great care of our family and friends during such a special weekend. I would happily stay here again and again! :)

Exceeded my expectations. It's clean. The furnishings are…read moresufficiently updated. Organic coffee and a mini fridge in the room are a nice extra touch, along with the eco-friendly soaps. The staff accommodated a very late check-in, for which I am grateful. The shower has plenty of hot water and the bed was comfortable. There is a little highway noise, not surprising when you stay at a motel that is on the highway. If you are a very light sleeper, consider earplugs as the walls/door are thin enough that you'll hear people getting up in the morning. I feel like I got a good value and would return without hesitation.

Such an awesome and friendly place. The staff here is beyond friendly. Felt like being at home the…read moreway we were greeted. The room is huge and very very clean. This hotel is located in a beautiful place in the mountains. Would recommend this place to any traveler.

Big shout out to Alan for making our stay perfect. This quaint property has all the makings of a…read morefun family resort. Unfortunately this week was in the middle of a 100+ degree heatwave so hanging out wasn't in the cards. We were inside with the AC on or on the Lake. Alan stopped by several times to make sure everything was perfect for us and our dogs. We felt so welcomed. He hauled our trash, provided firewood, and gave us directions to a cool beach spot on Lake Briton. Regardless of the heat, the amenities were exactly what we were looking for! Full hookups, clean, peace & quiet, friendly neighbors, etc. Our shady spot was perfect for our dogs that we had fenced in around our trailer. If Burney Falls is on your bucket list, this is the place to bring your RV!

So after I scheduled my reservations online(May 3-5th), I stumbled onto this Yelp review page…read more INSTANT REGRET. I almost called and canceled I was so leery and turned off. Said Eff it, we're going! My wife and I dragged our Travel Trailer out there with our two dogs, found the resort with ease, pulled in, and that's when I met Allen. He is the NEW OWNER! He was very polite and gave me all of my information and my camp sight number. After we had settled in he swung by just to say hi so I told him all of the hesitations I had about staying there. That's when I learned he had just bought this trailer resort back in March 2019, and was in the early stages of a 100% revamp. In his exact words, "when I bought this place it was a mess!" He evicted all of the permanent tenants, hauled out all of their trash, and is now remodeling all of the mobile homes on sight to rent out as cabins in the future. THE STAY. It was awesome!! I would stay there again in a heartbeat. It was super quiet and relaxing. We had a couple neighbors parked near us, but everyone was respectable. The camp sight was level, so parking the trailer was easy. Full hook ups worked just as described. Dogs do have to be leashed in the camp area, but a 30ft walk up into the brush and you can let them off the leash to roam and do their business. AT&T is from what we were told the only provider that gets reception out there. We found it to be very spotty though, sometimes it would work just "okay" and other times it wouldn't work at all. The WiFi there was less than acceptable. It wouldn't work at all for us. I brought this up to management and he told me that they are aware of the issue and have 2 WiFi boosters on order to fix that- so with time that will get better. Burney falls is about a 4 minute drive. Allen gave us directions to a really cool spot you can park for free and then walk in on the back side of the falls along the pacific coast trail. Give the subway caves(lava tubes) a visit, took us about 25 minutes to drive too but was super cool! So in all, give this place a shot! We had an awesome experience. Better than some "5 star resorts" we have stayed at in the past. The new owner is welcoming and polite. The views are breathtaking. And its centrally located. THANKS FOR THE AWESOME STAY ALLEN!!!!