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    Shasta Pines

    3.3 (108 reviews)
    ModerateHotels
    Open 9:00 am - 8:00 pm

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    Single king

    Air conditioner is LOUD and not strong enough for a very hot day.. Room was clean, Internet was satisfactory, and bed is soft. Would recommend for those traveling between Lassen and Crater lake. Burney falls is less than 15min away and is worth a visit as well

    Plastic bag that is not ours

    I could not be more disappointed with our stay at Shasta Pines. After a long road trip we needed a clean place to stay for 1 night and we were greeted by a very dirty, unkept room. There was no one in the office as they left early for the day so it's not like we could swap to another space. There were dirty shoe marks on the bathroom floor that look like they're from the previous guest, a random plastic bag from a previous guest or squatter and a musty smell that never goes away. We opened the windows to try to air the place out and now there are hundreds are small bugs. I decided to use my own pillow and blanket because I don't even trust that the sheets are clean. If you're looking for a place to stay look just about anywhere else!

    Dexter F.

    Nice place to crash after a long drive from Washington. The room was nice size for a motel and the hot shower made it even better though the shower is a bit small (I stand 5'4" and the shower head is probably 6' high). This unit has both a heater and air conditioner and a small heater in the bathroom. Also, mini-fridge and microwave and small coffee maker. Small desk and a small area to hang clothes. No in room telephones but I assume that is because everyone has a cell phone. Also, In room satellite TV with remote. Wi-Fi password was given to me at checkin. The facility is generally clean with what looks like a recently renovated wing and possible future improvements. I have to give props to Jim (who checked me in)...he left me a voicemail about check in and other info.

    AC filter broke so quite a few insects came to pay a visit in the night.
    Tom B.

    You get what you pay for (no offense to motels as a category), but on a holiday weekend where you charge $100+ per night, you expect some basic cleaning routine to be executed for guests. Issue 1: Bait and switch on B00king website -- the website clearly has photos of the newer wing that was added to the motel and not of the older wing. I had booked with the request to have a room in the newer wing and got a confirmation that I would receive the newer wing. Upon check-in, I got the unhappy news that "Oh, sorry; the entire new wing got booked up". Issue 2: Cleanliness -- sweet J, I have never seen a motel this bad. There was some basic damage that could have been easily patched up like water damage across the dry wall and sink veneer. Sheet stains. I could keep going on and on. If you want to keep the establishment mediocre on the off peak days fine, but if you're going to charge holiday rates then you need to do some basic polish on the rooms. There's a lot of back and forth in the reviews about bed bugs and I believe it. Issue 3: Fraudulent reviews -- the owner incentivizes positive reviews by offering a discount if you leave a positive B00king review. Ethics. Do yourself a favor and rent a RV or make Burney or Lassen a day trip and stay in Redding instead. Skip this place. Management needs to be attentive and responsible.

    Tv ref and microwave they have coffee too!

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    23 days ago

    Very clean. Well maintained. Nice little lawn designated for pets. Super nice staff. Reasonable price. Delighted to recommend.

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    8 months ago

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    4 months ago

    Marissa at the front desk could lose the attitude but everything else was great as always

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    6 years ago

    They have bed bugs and the manager is saying people are lying about to go get refunds!!!! So unprofessional!

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    Page 1 of 3

    Ask the Community - Shasta Pines

    Review Highlights - Shasta Pines

    The people at the front desk and housekeeping were extremely kind and welcoming.

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    Cave Springs Resort - Blue Spruce Cabin - living room, kitchen and dining

    Cave Springs Resort

    (170 reviews)

    $

    The idea of this place is really cool and unique! We stayed in June 2025…read more Pros: 1. They're small spaces (manufactured homes) but they aren't connected with walls to anyone, so it was less stressful to have our baby wake up in the middle of the night. We didn't have to worry about waking our neighbors. 2. The little "neighborhood" loop is cute, too. And the lights at night over the road are fun. 3. Really easy to find off the freeway. 4. Our unit was backed up to the tree line. It felt peaceful looking out the window! 5. The unit felt secure. Cons: 1. The road noise is loud when you're outside. It's literally right on I-5. But we couldn't hear it in our unit. 2. The look is very MCM and cute but the furniture was all for show, not necessarily functional. The "couch" (more loveseat size) was broken on one end. 3. It definitely wasn't well cleaned. There was a layer of dust under the couch, the shower had hair on the walls and you could tell someone used purple shampoo, because it was also still on the shower wall. And drain was backed up slightly. The bathroom sink drain was also backed up. And the kitchen sink was severely backing up. I think someone thought there was a garbage disposal and there wasn't. 4. When I told the front desk at night what was happening, the girl was incredibly kind and tried to problem solve. She offered to move us to another unit but it was after 8 pm and we had an infant with a lot of stuff that would have needed to be moved. Since we were leaving in the morning, it would have been too much to move that late at night. The girl was very understanding and told me she was going to pass it onto her manager. When I checked out in the morning, the same girl was working. She said she told her manager and they talked about some sort of refund or compensation and she assured me the manager would call me, as the manager was standing in the same room as us but talking to another customer. Manager never called to follow up. It was really disappointing. We had planned on stopping and staying on our way back up to Oregon but chose a hotel instead after we didn't hear from them for a week.

    Just got off the off the phone with Trina, the general manager, regarding our stay on 7/28…read more She apologized/handled everything and provided us with exceptional customer service. Just based off of her response to the situation and the great customer service I would return to this resort and recommend it to others. Thank you Trina!

    Sleepy Hollow Lodge

    Sleepy Hollow Lodge

    (6 reviews)

    $

    Absolute WORST motel conditions I have ever seen!!! I would NEVER recommend this motel and would…read moreprefer to give it NO stars!!! Got into town very late and it was the only room available and personally, I would have been better off sleeping in my truck! Upon arriving the owner was hospitable and friendly but that is the only positive thing I can say about this establishment. I rented the room for 3 nights and was forced to pay cash up front because he did not have the use of a credit card machine despite the advertisement of acceptable forms of payment displayed on his office window. The room was $120 a night to include a $20 key deposit. Upon entering the room, I was shown how to unplug the air conditioner and plug it into the surge protector. The owner told me that it may blow a fuse and how to reset it should it occur. I was given two very used and ragged towels that had old glue and staples in them. The carpets were visually soiled and I would not recommend walking on them without having shoes on. There was an incredible stench in the room. The bathroom was filthy, had mildew in the tiles and lacked any complimentary toiletries. The bathroom window had broken blinds that anyone could look thru and see straight into the shower. The beds sagged in the center, had mismatched & tattered bedding with pillows left little to be desired. I was truly concerned I would wake up with bed bugs. The room was decorated in old, 80's style furniture littered in dust and cobwebs. Too make matters EVEN WORSE the neighboring guests stayed outside our door partying all night. They laughed, cursed, yelled & howled until 430 am. There was NO enforcement of the California Noise Ordinance from the owner. Despite my road fatigue and frustration, I finally packed my stuff up and left shortly after 5am. I was frustrated, exhausted and worried that my vehicle would be broken into or stolen. I later returned and spoke with the owner about the situation. He apologized multiple times and then informed me that the neighbors had already checked out and should not have any more issues. I told him that I had no plans of returning for another night and wanted a refund. I expected to get 2 nights refunded along with the key deposit since I returned it. I was told he could only give me back $120 because I didn't give him 24 hours notice that I wouldn't be staying the next day... mind you, I checked in at 11 pm the night prior. I feel that after the night I experienced, I should have received a full refund. If you find this is your only option while staying in Burney, California....please consider sleeping in your vehicle in the Safeway parking lot to avoid what I had to experience.

    This motel was a pleasant surprise, on a dark and desperate night…read more After driving around for nearly two hours looking for a motel that was open, or even just a non creepy looking place on the highway to pull over and sleep, I drove past Sleepy Hollow's neon pink lights. The lot was empty, with a creepy church in the back, plus it's called "Sleepy Hollow", so I wasn't sure about this place. But as I drove in, there was a sign that said "yes we are open", and you know what, they were! I could see a man with child in the lobby. It was midnight, so the owner let me haggle a slight discount. His family was in the backroom, which made me feel better because I was starting to feel like I was a character in a horror movie after driving around all these tiny, pitch black ghost towns. The room was really cute, but tiny. Still it was the nicest out of the higher rated budget motels I have been staying at for the past three nights. There are little details that show that they care here. Not your standard hotel/motel decor. Plus, there is a tv, microwave, wifi, refrigerator, working AC. I'd stay here again if I am in the area, and in need of some rest.

    Gordons Rim Rock Ranch - Bridal Room

    Gordons Rim Rock Ranch

    (56 reviews)

    We stayed at Gordon's for three nights while visiting Lassen Volcanic National Park…read more The cabin was exactly what we needed after exploring the National park. We stayed in Cabin 4. It was outfitted with a Queen size bed, dining table, charcoal grill, oven and stove, refrigerator and some basic cooking utensils. There is also a small bathroom with a shower. The bed was comfortable and the entire cabin was clean. The shower was small, but the hot water was fantastic. This location is a short drive to several great locations including Lassen Volcanic National Park (15 minutes), Burney Falls State Park (30 minutes), and Subway Cave (5 minutes). There is a small store on the premises. We did not find it as well stocked as we had hoped. But there is Old Station Fill Up right up the road that has more variety. Or if you're looking to grocery shop, you can drive into Burney (30 minutes). We enjoyed that there wasn't any service on the property. It was nice to unplug. Old Station Fill Up does have good service if you need to use it. My husband enjoyed fishing in the pond on the property and even caught a rainbow trout.

    We stayed in cabin 7. The cabin itself is very outdated. There are a lot of cracks and openings…read morethroughout all the cabin windows and doors (they don't seal properly), which let a lot of bugs inside. The whole time we were there we were constantly having to get rid of giant black ants and other bugs. Also, none of the doors inside the cabin closed, not even the bathroom door. You could see inside the bathroom from the outside. The main door to get inside is easily opened without a key, which is not good at all. Also, the WiFi did not work during our time there. Not even in the areas we were told it would. Besides that, the area itself is nice. We enjoyed playing cornhole and badminton.

    Hi-Mont Motel - Room

    Hi-Mont Motel

    (16 reviews)

    $$

    Such an awesome and friendly place. The staff here is beyond friendly. Felt like being at home the…read moreway we were greeted. The room is huge and very very clean. This hotel is located in a beautiful place in the mountains. Would recommend this place to any traveler.

    My man and I stayed here for one night. It wasn't that bad! At least the room was clean!…read more The bed was comfortable enough and there was AC. The shower was cramped, but it worked well. The toilet sometimes didn't flush, but it did after waiting a few minutes. There's a fridge that kept our food and water cold. There's also a microwave but we didn't use it. There's cable so it was nice to wind down and relax with a movie. On our way out to dinner, there was a guy sitting under a tree by our room, which was unnerving. How long was he there? I'm glad he wasn't there anymore when we came back. This motel is in a town with a population of 648. There's a museum across the street that was fun to visit. For breakfast, the hostess at the motel recommended the golf club. We went to a cool coffee shop to get iced coffee to go. For dinner, there's a pizza place and a restaurant in a hotel not too far from the motel. This town doesn't have a lot going on. As a matter of fact, there are a lot of buildings/businesses closed. My man and I were predicting that this place might be a ghost town in a couple of years. However, we drove here from Mt Shasta and Castle Crags, then visited Burney Falls, and Lassen Volcanic National Park!

    Burney Falls Resort

    Burney Falls Resort

    (11 reviews)

    Big shout out to Alan for making our stay perfect. This quaint property has all the makings of a…read morefun family resort. Unfortunately this week was in the middle of a 100+ degree heatwave so hanging out wasn't in the cards. We were inside with the AC on or on the Lake. Alan stopped by several times to make sure everything was perfect for us and our dogs. We felt so welcomed. He hauled our trash, provided firewood, and gave us directions to a cool beach spot on Lake Briton. Regardless of the heat, the amenities were exactly what we were looking for! Full hookups, clean, peace & quiet, friendly neighbors, etc. Our shady spot was perfect for our dogs that we had fenced in around our trailer. If Burney Falls is on your bucket list, this is the place to bring your RV!

    So after I scheduled my reservations online(May 3-5th), I stumbled onto this Yelp review page…read more INSTANT REGRET. I almost called and canceled I was so leery and turned off. Said Eff it, we're going! My wife and I dragged our Travel Trailer out there with our two dogs, found the resort with ease, pulled in, and that's when I met Allen. He is the NEW OWNER! He was very polite and gave me all of my information and my camp sight number. After we had settled in he swung by just to say hi so I told him all of the hesitations I had about staying there. That's when I learned he had just bought this trailer resort back in March 2019, and was in the early stages of a 100% revamp. In his exact words, "when I bought this place it was a mess!" He evicted all of the permanent tenants, hauled out all of their trash, and is now remodeling all of the mobile homes on sight to rent out as cabins in the future. THE STAY. It was awesome!! I would stay there again in a heartbeat. It was super quiet and relaxing. We had a couple neighbors parked near us, but everyone was respectable. The camp sight was level, so parking the trailer was easy. Full hook ups worked just as described. Dogs do have to be leashed in the camp area, but a 30ft walk up into the brush and you can let them off the leash to roam and do their business. AT&T is from what we were told the only provider that gets reception out there. We found it to be very spotty though, sometimes it would work just "okay" and other times it wouldn't work at all. The WiFi there was less than acceptable. It wouldn't work at all for us. I brought this up to management and he told me that they are aware of the issue and have 2 WiFi boosters on order to fix that- so with time that will get better. Burney falls is about a 4 minute drive. Allen gave us directions to a really cool spot you can park for free and then walk in on the back side of the falls along the pacific coast trail. Give the subway caves(lava tubes) a visit, took us about 25 minutes to drive too but was super cool! So in all, give this place a shot! We had an awesome experience. Better than some "5 star resorts" we have stayed at in the past. The new owner is welcoming and polite. The views are breathtaking. And its centrally located. THANKS FOR THE AWESOME STAY ALLEN!!!!

    Shasta Pines - hotels - Updated May 2026

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