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    Family Matters In-Home Care - The family

    Family Matters In-Home Care

    4.8(89 reviews)
    32.7 km
    Locally owned & operated
    References available

    We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

    If they tell you they have plenty of staff and don't have staffing issues, don't believe them them…read more We've had plenty of staffing issues with this company. We get a lot of calls last minute of no one being able to come for that day and they don't have a replacement.

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    Family Matters In-Home Care - Some of the staff at Family Matters In-Home Care - a Campbell, CA based in home care agency providing local caregiving services.

    Some of the staff at Family Matters In-Home Care - a Campbell, CA based in home care agency providing local caregiving services.

    Family Matters In-Home Care - Our home care agency loves to celebrate our caregivers - highlighting a caregiver of the month each and every month based on their service.

    Our home care agency loves to celebrate our caregivers - highlighting a caregiver of the month each and every month based on their service.

    Family Matters In-Home Care - Mr. G and and Robert aka Slim enjoying breakfast,

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    Mr. G and and Robert aka Slim enjoying breakfast,

    Starlight Caregivers - StarLight CareGivers logo

    Starlight Caregivers

    4.8(25 reviews)
    13.6 km
    Certified professionals
    Consultations available

    Exceptional care and genuine compassion. Starlight Caregivers Inc. has been a true lifeline for our…read morefamily. From the moment we connected with them five years ago, their professionalism and warmth stood out. The caregivers are not only highly skilled but also deeply empathetic--treating us with dignity, patience, and kindness every step of the way. They've become part of the family. Cindy and the team went above and beyond to anticipate our needs and provide tailored support, even during stressful times. Whether it was personal hygiene care, meal prep, or simply being a comforting presence, they consistently delivered with excellence. Their communication was clear and proactive, which gave us peace of mind knowing our family member was in good hands. They also made our lives easier by handling the paper-work for our long-term-care insurance. When an emergency arose and we suddenly needed around-the-clock (24x7) assistance, they were there with additional help and no gap in coverage. Just one text was all it took! What peace of mind knowing that we could rely on them to augment our regular caretaking schedule without having to hunt during a crisis for additional caretakers. If you're looking for a caregiving service that truly understands what it means to care, I can't recommend Starlight highly enough.

    starlight is great company helped family member out in there time of need of there health issues at…read moretime

    Photos
    Starlight Caregivers - Compassionate Care

    Compassionate Care

    Starlight Caregivers - Healthy Meal Preparation and Cleanup

    Healthy Meal Preparation and Cleanup

    Starlight Caregivers - Caregiver helps with walking and personal care

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    Caregiver helps with walking and personal care

    GoldLeaf Homecare Network

    GoldLeaf Homecare Network

    4.4(7 reviews)
    12.7 km

    My son has been receiving services from Goldleaf Homecare Network for 5 months now. I've been so…read moreimpressed with his care provider, Julio, who is friendly, hardworking, and honest. He shops for groceries with my son, and frequently cooks and prepares meals for him. He regularly cleans, including doing dishes, cleaning the fridge, cleaning the bathroom, mopping the floor, etc. He sometimes helps with laundry, and making the bed. He also checks that my son has taken his medication. For every visit, he writes up a brief summary, and describes what was done that day. I can access his summary online, and get a good idea of what was accomplished on that visit. Thank you, Julio, you are a gem! I'm also impressed with Julio's boss Gina, who visited my son and myself at his apartment, twice, to interview my son, and get a good idea of what his needs and wishes were. She took the time to find out what he needs, and to figure out which of her care providers would be the best match for him. I found Gina to be patient, thorough, and trustworthy. She's also good about communicating via email if there is something that needs taking care of. My son has had a variety of other service providers in the past. One was excellent, several were so-so, and a couple were ineffective at best, unpleasant and dishonest at worst. So I have enough points of reference to say that the care my son is currently receiving from Goldleaf is excellent. It is such a relief for me to know that my son is receiving the help he needs!

    GoldLeaf Homecare has been an absolute blessing for our family. My brother, who has special needs,…read moreis cared for multiple days a week by their team, and our family couldn't be more grateful for the peace of mind this gives us. Gina has built a truly professional and caring team that meets all of his needs with skill and genuine warmth. It's clear that every member of the team is not just qualified, but genuinely invested in his wellbeing. What sets GoldLeaf apart is their reliability and flexibility, whether it's a recurring session or an ad-hoc request, they're always available, always on time, and always approach their work with a positive attitude and without hesitation. They've become a team we truly rely on, and they consistently meet and exceed our expectations every single time. Simply put, they are true life-savers, and we couldn't imagine navigating this journey without them.

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    GoldLeaf Homecare Network
    GoldLeaf Homecare Network

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    Sleep Sisters - homehealthcare - Updated October 2026

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