My husband and I were looking for a bed and were done with the bed in a box that lasted a few…read moreyears. It was from Amazon and were just looking for something that would last longer. I convinced my husband to come into Mattress Firm just so we can check a bed out in person. We were greeted and helped by Sarah who helped us make a choice within our budget. She was patient with our situation and helped us worked out get the bed we needed. She also helped my siblings and I get mom a bed when my father passed away. My mom loved her bed and adjustable frame as well. The delivery staff were fast and able to assemble the bed right away. When there was a slight hiccup with the base size, the other set of delivery people were able to fix that issue as well. I would go back to them again.

Purchased a mattress here recently and Marianna was wonderful! She walked us through the process,…read moreshowed us options, and made sure we got what we wanted within our price range. I would absolutely recommend this store and would 100% buy a product from here again.

Akin is the best. Based on Yelp reviews and elsewhere, we started our search for a new bed at his…read morestore. He has a wide selection of mattresses and frames in the store, at various price points. He took time to listen to us about what we were looking for and suggested starting with three different mattress brands. We spent a lot of time trying out various beds, and at the end of the day, compromised between us. I wanted something softer, my partner wanted more firm. So we settled in the middle and put in our order. Akin was very responsive and patient. He kept us in the loop about delivery and dates. When the day came, he and his assistant made the delivery, and set everything up. After sleeping on the bed few weeks, it seemed more firm than we wanted, so we gave Akin a call. He was very gracious, as always, and we agreed to test the bed for several more weeks. Ultimately, we did decide to exchange the bed and frame (which we had only seen in a catalog). Akin was great. We went back to the store and chose a bed that we thought would be better for us. Akin was wonderful and made the whole transaction seamless, and even figured out how to make a few adjustments to our order to save money. We are beyond thrilled with the bed and frame now. Akin went above and beyond to make sure we were happy sleepers. I highly recommend Mattress Barn!

Excellent experience from the moment we walked in the door until the moment we laid in the bed!…read moreCould not be happier. We got the mattress we wanted at a fantastic price. If you need a mattress this is the place to get it!

Kawal was very knowledgeable and patient. At the end of the day, he gave us a great deal. Super…read morehappy with the purchase P.s. the store was super clean, including the bathroom.

I was highly satisfied with my experience at Mancini's Sleepworld because the entire process was…read moresmooth, informative, and pressure-free. Mr. Kawaljeet Pawar provided outstanding customer service from the moment we arrived. He took the time to carefully listen to our needs, answered all of our questions thoroughly, and explained the differences between various mattresses and sleep technologies in a way that was easy to understand. What stood out the most was that he didn't just try to sell us a product--he actually taught us about comfort levels, materials, and what to look for when choosing the right mattress for our sleeping style. His patience, professionalism, and knowledge made the experience enjoyable and helped us feel confident in our decision. Because of Mr. Pawar's excellent service, we left feeling well taken care of and very satisfied with our purchase.

We purchased a mattress with all the electronics added in 2021 and had such a great experience with…read morefinding the right mattress for ourselves we decided to return since we are now looking for a mattress for a new travel trailer. Miqul and Anya greeted us very warmly and welcoming upon entering and we let them know what we were looking for . I say my husband will be the deciding factor since he thinks I choose last time haha ... we both did. Anyway Miqul and Anya showed us several different styles and had patience as my husband played Goldilocks and the 3 bears trying out many styles for comfort and retrying them again after each new style. He always went back to the highest priced mattress with no pressure to spend that higher amount from the kind salespeople assisting us. As the process went on I suggested since my husband really likes the higher priced mattress that we should put our 2021 mattress firm purchase in our new travel trailer and place the new purchase in our bedroom. Just makes sense to really enjoy the new purchase more in our room more often and still have comfort with our previous purchase used less often in the travel trailer. It was nice to get input from both Anya and Miqul as well as patience in making a large purchase. We had such good results back in 2021 we had no reason to shop anywhere else so we definitely returned. I'll add to this review once we see how this mattress works out for us once we get to sleep on it. For now kudos to Mattress Firm for having such wonderful employees.

Great customer service! Greatly appreciate Carl there for helping us select the correct mattress…read morewith a good price! We couldn't have done it without him! We highly recommend this store.

Great service, open, thorough, and friendly. We came near closing time but were not rushed or…read morepressured. The delivery guys were on time and at the beginning of time estimate. Very nice and helpful.

The best mattress we've ever purchased! We bought our extra firm mattress about 5 months ago and…read moreit's still going great! John was awesome and answered all of our questions.

Service was excellent! I am a single mother and I was unsure if the sectional would fit in my…read moreliving room, the store had one of the delivery drives come and measure for me. Needless to say it fir perfect! The delivery drivers were kind and professional. I love my new couch!

The stock at the store 's furniture wasn't what I was looking for. The help at the store was nice…read moreand he tried to show us different things. Good customer service service

Sean was out Salesman who was very friendly and helped us out with our needs. He took very good…read morecare of us and even was able to discount some floor models for us and make us very happy.

Don't wait, just do it, you deserve a new mattress! Make sure to ask for Ray Writt when you go into…read morethe Vallejo, Mancini Sleepworld store. Ray provided us with exceptional knowledge, professionalism, expertise, and information to help us make our final selections for a mattress. First we went to the "other" mattress store in Vallejo, and promptly walked out After the salesman responded to our questions with " you can find the answers online! " Seriously!? Do you know how much marketing it takes to get a consumer to go into a brick and mortar location these days and you tell that customer to go find the answers to their questions online? We promptly left, looked up mattress stores, and found Mancini Sleepworld. We couldn't be happier! Thank you, Ray for such an excellent shopping experience and sharing your knowledge with us. We can hardly wait to receive our new Aireloom Plush mattress. The sale price was the cherry on top!

I recently purchased a sofa table and several other pieces from Select Furniture, and I couldn't be…read morehappier with the experience. I worked with Bo, who was incredibly helpful and accommodating throughout the entire process. I needed to adjust the delivery timeframe, and he was very kind about making those changes for me. On top of the great service, the pricing for everything we purchased was excellent. I will definitely be returning to Select Furniture in the future!

I rarely leave reviews, but considering the poor customer service I experienced today I decided to…read more The representative's attitude was surprisingly unprofessional and his demeanor was very dismissive and unwelcoming. Perhaps I asked too many questions or not the right questions. His negative energy throughout the interaction was both disappointing and disheartening. Unfortunately, this experience has convinced me to take my business elsewhere.

We wanted to leave a review to highlight our great salesperson, Tammy! She was so knowledgeable and…read morevery personable. We appreciate her going above and beyond to help us! 5 stars for Tammy!

My fiancé and I recently visited the Ashley Furniture location in Fairfield to purchase a bedroom…read moreset. We initially came in, found something we liked, and informed the salesperson, Jordan, that we would return the following day to complete the purchase. When we came back, our experience quickly became frustrating. Throughout the process, Jordan repeatedly attempted to upsell us on items and services we clearly stated we did not want. Every step of the purchase seemed to involve additional charges or add-ons we hadn't asked for. One specific issue involved a Stearns & Foster mattress that was displayed on the sales floor with a price of $4,000. Jordan informed us that the online price was actually $4,400, and said he would check with his supervisor about honoring the displayed price. When he returned, he told us that since we were paying cash for the furniture and financing the mattress, the manager approved an $1,800 credit, which we felt was fair. However, things continued to go downhill when we began the financing application for the mattress. Jordan initially encouraged us to apply for about $9,500 in financing, even though we had made it clear we were only financing the mattress. After we were easily approved, he then pushed us to request even more credit, which felt unnecessary and inappropriate. While waiting for the mattress financing, my fiancé asked if he could go ahead and pay for the furniture with cash. When we reviewed the receipt, we noticed multiple protection plans and additional charges added to the purchase that we never agreed to. When we questioned this, Jordan insisted that these protection plans were required with the furniture purchase. From our experience buying furniture in the past, we knew these plans are optional, not mandatory. At that point, the situation became very uncomfortable. Jordan continued to push the additional services and even began mentioning personal reasons, such as needing to support his daughter, which felt like an attempt to guilt us into accepting the extra charges so he could earn a commission. To make matters worse, another employee at the front counter who was assisting him verified our information but laughed and joked about the situation rather than helping resolve it professionally. The entire interaction felt dismissive and extremely unprofessional. Because of this experience, we chose to leave the Fairfield store without making the purchase. Fortunately, we went to another Ashley Furniture location in Concord, where we worked with Mohammed, and the experience was the complete opposite. Mohammed provided excellent customer service, clearly explained everything, confirmed that protection plans were optional, and still honored the discounts we were previously offered. In fact, he helped us receive even additional discounts, and we ultimately purchased everything we originally wanted at a lower price than Jordan was advising us of. The contrast between the two stores was shocking. The Fairfield location provided the worst customer service experience we have ever had, while the Concord location demonstrated exactly how customers should be treated. Ashley Furniture should seriously review the sales practices happening at the Fairfield store, particularly with the salesperson Jordan. Customers should never feel pressured, misled, or forced into services they did not request.

Always informative and great prices. They deliver as expected. Our project was only 600 square…read morefeet. I highly recommend this place.

Went and selected to large stones. They were marked with red tape for me, I returned in 3 days and…read morethey were gone. There was no customer service except for the men working in the yard.