We went from a nearby competitor to Sleep Outfitters and it was a completely different experience. It was like going from a used car dealer to someone who wanted to solve a problem for us. Kristopher guided us through the choices available and we left with an excellent Kingsdown Sunham mattress. It's now 2 months later and it was clearly a great choice. 10/10 would work with him again. read more

The service was exceptional, Julie was fantastic! The selection was very large to choose from. The complete experience was the best. The value was also excellent. I will continue to shop at this store for all my needs for sleep. read more

Service was great helping us find exactly what we needed. Can't believe how quickly they delivered our new mattress and removed our old one. First class all the way read more

Bought a new Sterns and Foster's mattress William was very welcoming and was great with his knowledgeable explanations and helped my wife and I to make an informed choice. We would have probably made the wrong selection with his expert support. Been a mattress go to this store read more

The sales team answered my questions and listened to what I was looking for in a mattress. No one tried to oversell me on something I didn't need. It was quick and I am completely satisfied with my purchase. Thanks Swati. read more

It was time to replace our mattress. Swatty was our salesperson and she helped us pick the PERFECT mattress! She was extremely knowledgeable and very patient with us. We took her recommendation and we LOVE our new mattress!! It was a WONDERFUL experience! Highly recommend the Mt Juliet, TN location. read more

We went to several different stores in search of a new mattress but we ended up doing business with Sleep Outfitters. Matt was great. He was very knowledgeable, patient, and fun to work with. He explained everything clearly and answered all of our questions. Outside of making the final decision for us, he did everything else we needed. Mattresses are not cheap these days but I feel confident that we made the right choice. Thanks Matt for a great and fun experience! read more

Nice and easy process! Tami was great, respectful, and knowledgeable. I would highly recommend it.

I bought two mattresses from the Mount Juliet store very good customer service. tried very hard to please.

I spoke with William at Sleep Outfitters in Mt. Juliet, TN, regarding a warranty replacement of my Terpura-pedic mattress. He was very helpful and knowledgeable. Thank you, William. read more

Kris was so helpful today. I really appreciated his patience and knowledge about beds. Felt Super safe with him wearing mask and gloves.

Great customer service. Following extra precautions. Quick and easy decision when buying our bed!

Zachary Baker is awesome, professional and super knowledgeable. He makes mattress shopping a pleasure!!!! Im so happy with my mattress choice. read more

Cole was very knowledgeable and even more helpful. He answered every question I had about each model I inquired about, the store was also very clean. read more

Zach provided great guidance and was very professional. We are excited for our new mattress to arrive.

Great salespeople, excellent prices, great value. Easy to talk to and work with . Worth the trip from anywhere.

Really beautiful store. A salesperson greeted me right as I came in and was very knowledgeable. Recently moved so I'm happy to have a store like this in my new town! read more

We had a fabulous experience at the Mount Juliet store. Thank you to Rachel for all her helpfulness. With her mattress "education" as we were able to figure out exactly what we needed and what worked best for our needs. Everything was delivered yesterday and we all had a great night's sleep last night! (We purchased six beds and they were able to work within our budget - amazing!) Thank you again! read more

I took the advice of Hip Mt Juliet recently when I was in the market for a new mattress and was not disappointed. Go see Brad and Jen and they'll help you get the best price and best mattress for the money. They were patient, professional, and very knowledgable about their product. Don't bother with the other 50....thousand stores in the 37122. read more

Nice people, great value on mattresses and delivered on time! Rachel provided very professional and informative customer service. We will buy there again. read more

I needed a twin mattress set so I looked up mattresses in Mt. Juliet, TN and came across Mattress Firm and they received a poor customer service rating. So I looked up more options and came across Sleep Outfitters. I went there told the very nice sales man I was looking for a decent, inexpensive twin mattress set. He asked me a series of questions, I laid on 2 mattresses and decided on one. It was in my price range as well. We were writing up the deal, I said I wanted to pick it up Friday. He checked the schedule and said a shipment was due but he was a little skeptical due to the holidays. I asked about a delivery for Friday, that he could guarantee and reduced the delivery fee. Then at the last minute he asked me to try one more mattress, it was very high end and it was the most comfy mattress I'd laid on in a long time. He said I could have it for the same price, I took it and left the store extreme pleased. His name is Abe Beasley, he has the best customer service skills and is a very good salesman. I encourage any one looking for a mattress, to stop in and see Abe! read more

Overall great experience with Abe. He gave my husband great information over the phone and was just as great in person. He definitely went above and beyond to recommend what we needed and got us at the price point we needed. We will be back in the future, probably by the end of the month to purchase pillows!!! Way better experience than Mattress Firm down the street. read more

Stopped in tonight and had a really great experience! Rachael was extremely helpful and knowledgeable. I would highly recommend if shopping for a new mattress. read more

Great customer service! Rachel was the one who helped us and she was helpful, friendly and super knowledgable. She made picking and buying a mattress fun and easy, even gave us a great deal. This is definitely the place to go if you're looking for a mattress in this area. Bonus, its not a mega chain, which is a plus because you can support local business owner. read more

My wife and I came in around July 1,2015 at the my Juliet store. We purchased a temper pedic mattress and a base. We were told that everything was in stock and it would be delivered on July 4,2015. The base we bought was originally $1400 that we were told that it was "top of the line". When the bed was delivered we got a box springs and no word from anyone at the store nor the warehouse except to tell us when to be at home. I phoned the store and spoke to the store manager, and was told that our base for the bed, was removed from stock and placed back in stock after our bed was delivered. The store manager insisted that my wife and I would get our bed base, so it was rescheduled for delivery, and the second delivery attempt was not correct again. After, trying to contact the corporate office for sleep outfitters, I was told to allow SO one more chance to deliver another " top of the line" base for our bed. We did in fact get a base for our bed for $2000 that was $600.00 more than we had wanted to spend for a mattress! read more

It would be impossible for me to recommend to someone any other place for buying a new bed! So happy with our purchase. Awesome selection and even better prices. But the best part was the whole experience itself. Rachael went above and beyond to help us find exactly what we were looking for and walk us through the entire buying process. In terms of big purchases in the past I've made, she is definitely the friendliest and most helpful salesperson who has ever worked with me. If you're looking to buy a new bed, definitely go here!! And ask for her! read more