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Sleep Outfitters

3.4 (19 reviews)
Updated 1 month ago

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4 years ago

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6 years ago

Great service! Had a warranty issue which got resolved promptly. Would recommend buying from them to anyone!

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6 years ago

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14 years ago

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7 years ago

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11 years ago

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Review Highlights - Sleep Outfitters

Martina & Vernell were both incredibly helpful, and ended up getting us exactly what we needed at an amazing price.

Mentioned in 2 reviews

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Ashley Store

Ashley Store

2.1(17 reviews)
0.9 mi

I purchased Durapella slate gray sectional from Ashley in February 2025, delivered in March…read more2025(purchase price 4K) I was told DuraPella was guaranteed to be indestructible. The sales associated took his car key multiple times to the couch to demonstrate the durability. On July 4 we discovered a small area on the side of the couch where the gray material was peeling off the couch. I put in a claim and have been denied, stating they do not cover "cuts", the damage appears to be accidental rather than a defect. I am not sure how peeling material would be accidental damage. I will never purchase from Ashley again, I would recommend Bobs Furniture over Ashley. Ashley does not stand behind the products, their customer service is just awful. Bob's definitely stands behind their products. Allison W. Cleveland, Ohio

Please do yourself a favor and do not buy furniture from Ashley Home Store. I purchased a bedroom…read moreset, a sofa and a love seat in July and it was delivered in august. The dresser came with uneven drawers. They sent a tech out to fix it but it could not be fixed because the drawers themselves were cut wrong. I was told a new dresser would be sent and everything would be fine with this new one. They have sent me 3 dressers and they all have this problem. So they said they'll send out just new drawers... they are the wrong ones. Now I have to wait for new drawers to be sent in their place and schedule a tech to come install them. Also the knobs keep falling off. I can not have that happening I'm my 2 year old daughters room. She still puts stuff in her mouth. What if she chokes?! Now on to the sofas. They keep ripping at the seams. The cushions are flattening as are the throw pillows. Ashley home store has sent me replacement cushions but they also keep ripping and flattening. I took pictures of all the cushions and pillows and sent them to Ashley home store and was told this is "normal wear and tear". Are you kidding me?! It has only been 7 months. Actually less because the cushions were last replaced in December. The dust cover on the loveseat is also detaching from the underneath of the couch. I was sent a new dust cover and had to schedule for the tech to come staple it back onto the couch. I asked if they could just come pick up all of the furniture and refund me because I am SO UNHAPPY. And was told nope. I cannot return anything after I sign for it. They have given me money off of the bill but in my opinion it is not enough. We spent a lot of money at this furniture store and I expect longevity out of the pieces we purchase

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Sleep Outfitters - furniture - Updated May 2026

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