This might be a good store with personable workers, but the Sleep Number bed company ranks Zero on repairs and replacements and public relations! We have been haggling for a month, trying to "fix" a 7-year-old Sleep Number bed. First, they said it was a bad remote. Sent a new remote which did not work. Must be a bad compressor, they said. Sent a new compressor, which did not work with either the old or new remote. The woman today said, oh, they should not have sent that remote since it's not compatible. We'll send you a new compressor with a compatible remote. No charge...but it won't arrive till next Wed! In the meantime, the $3,300 bed sits here, blown up by an air compressor...
Oh yeah, be prepared to be on hold a LONG time if you call the 800-number, and try not to get too frustrated hearing the same commercial over and over and over - about how great their beds are read more