A friend and I visited the store while she was in town last week. From the moment we entered, we…read morewere completely ignored. No one greeted us, offered assistance, or even acknowledged our presence. As we were preparing to leave, another customer overheard my friend say, "Let's go to a store where our money is appreciated." That customer immediately went and told the sales associate what she had heard. Only then, as we were walking out the door, did the associate finally acknowledge us. The experience was extremely disappointing. Every customer who enters a store should be treated with courtesy and respect, regardless of whether the staff believes they will make a purchase. Unfortunately, we left feeling unwelcome and as though our business simply did not matter.

Such a lovely place to go and look for furniture and love how they have everything set up. Love the…read moredresses they had on hand! Getting out with 2 under 2 is never easy and they were lovely. The ladies working there were very welcoming and provided the space to look around without hovering, but made sure to offer their assistance if I needed. I'll definitely be back.

I had such an enjoyable experience here. We are new to the area and needed furnitures for our new…read morehome. John helped us find exactly what we were looking for, and everyone else there jumped in at some point to help us. Selection was great. Quality appeared to be excellent and prices were (in my opinion) very reasonable. We got a coffee table, 2 parsons chairs, a king size bed (frame, headboard and footboard) and a queen headboard. Delivery fee was also very, very reasonable. I would definitely go back if/when we need more furniture.

Can't remember how many things my family has bought from Wilson's over the past 25 or so years. I…read morecan remember that there has never been a negative experience. I can remember that they have the best delivery people in the business. I also remember my elderly parents buying a huge cabinet they had delivered, and that they wanted to move it a few years later. The SAME DELIVERY GUYS who originally brought it came back and moved it for them. I saw a negative review from someone who custom ordered something through Wilson's. Guess what? When you special order furniture from ANY STORE, you open yourself up to a myriad of problems. I've been through it. Don't blame the locals, they're at the mercy of the manufacturer. It's just a bad idea to buy that way. Sometimes it works, sometimes it doesn't.

Wow! Beautiful, luxury home furnishings! These are the folks that are behind one of my favorite…read moregift stores in the area, Bella Vita and Itty Bitty Bella. You can tell from the moment you enter that their attention to detail is even more on display in this shop. Once you get past that you are seemingly in an industrial park in odd location and enter inside, the creative, serene space comes alive! A shipping container serves as an impromptu dining room which is so intriguing and appealing! There are beautiful, uniquely curated chandeliers and lamps everywhere. Gorgeous sofas and enveloping chairs in calm & dreamy palettes. Beautiful bed lines in luxurious fabrics. Hearty dining room tables and rustic chairs to accompany them. Memphis is sorely lacking in quality home furniture. The Back Room certainly fills an underserved niche. The people working there seem glad to be there and are happy to help coordinate a look that works. Even the bathrooms are pure luxury with deeply hued walls, huge iron rimmed mirrors juxtaposed with soft lighting. And, it's all for sale! It's a lovely experience.

From the owner: We specialize in high-end furniture, wall decor and lighting. This is an extension of our main gift…read moreand home interior store, Bella Vita, located in Germantown TN.

Really nice furniture. Great for finding pieces that are not your typical big box selections…read more Pricing on the higher end but for the selection, it's worth it compared to other stores. Salesperson was kind.

We bought a couple of chairs here, that I hope are perfect for our space. They won't be delivered…read moreuntil next week, so I'll reserve final judgement until they arrive. They had a nice selection and prices seemed to be comparable to some other places we have seen. Eric was helpful and courteous.

Great customer service. The owners are really nice and always provide great customer service. I…read morewish them much success in their new location..

Really cool Pieces are to be found here! Definitely worth a stop and checkout their website!read more

The only(!) reason I gave 4 stars is for the customer service. It's excellent, HOWEVER, save your…read moremoney and don't bother with the charging stations in the couch. What a waste of money!!!!! Can't locate it, and the USB port charging in the arm is such a low AMP it's not worth the bother. The subwoofer... incredible, the cushion firmness, also... incredible.

Great selection. New owner (Edward or Ed, I believe) has done a great job reorganizing the layout,…read moreso it's much easier to get around and see everything. We don't have any experience consigning furniture or art there, but we have purchased several items...both furniture and decor.

Great furniture consignment shop both to provide furniture to sell (must be nice and in excellent…read morecondition -- call first to discuss) and also to buy some nice pieces. While it is a bit more expensive than I would normally go for, for someone looking to uniquely and nicely furnish their home with quality pieces, this would be a great place. The owner is responsive and cares about her clients!

When I came in Candace Parker was so polite to help me. This is a nice furniture store. They have a…read morelarge selection of mattresses loveseats sofas, dining room tables and kitchen tables right along with the kids twin bed sets or bunk beds so whatever you feel comfortable with selecting they will have it for you just stop yes. At work.

First Visit Was Awesome Nic-Nacs Employees Friendly And Willing To Assist Plenty Of Parking Dpacesread more

Full disclosure - I occasionally volunteer for Habitat for Humanity…read more The store has improved a lot in the last year - more new merchandise from commercial entities and less from personal donations. Great stuff at marked-down prices. I understand their Facebook site lists more info on upcoming sale items. Otherwise, what they have on the floor can never be predicted. I didn't notice any clothing and definitely no food items. All for a great cause.

The selection varies at the PB Outlet. I have found some great deals, but you often need to make…read moreseveral trips a month to find good stuff. Prices are usually very good with considerable savings over the PB Retail stores. Staff is usually very nice and will help you load up your big purchases.

I have an older brother that lives in Memphis, and for the past 15 years or so - the Pottery Barn…read moreoutlet has been at the top of our list when visiting the family. It has grown over the years, I can remember when it was half the space and that was for combined PB/Williams Sonoma, and Hold Everything. It is surprising to look around my house and realize how many things were purchased at this outlet, and almost all of them on a super-closeout ultra special deal. Some might say I'm cheap, and I'd agree, but I also love nice things. Many, many years ago I saw the apothecary table from PB on an episode of "Friends," and thought it interesting and little more. Then imagine my surprise probably 10 years ago (quite awhile ago at least, don't quote me on timing) when hubby and I visited and saw a slew of apothecary tables on super sale for $49-$79... don't remember precisely, but seriously only two digits in the price. We've bought lamps, pillows, home accents, window treatments, light fixtures, vanity mirrors, lots of stuff over the years. This past weekend we visited and the deal I couldn't pass up was from the PB Kids collection, adorable retro shaped lunch boxes for some young ones on our Christmas list for $7. Seriously, so cute. I also grabbed a great looking travel cosmetic bag set for an older cousin who is in college, and we bought a couple of great nostalgic metal Christmas ornaments. This is a great store that I dub 4 out of 5 stars because it can be hit or miss if there's not a special sale going on. Remmber, I'm cheap and this is Pottery Barn. The Williams Sonoma shop next door is also the same, so definitely worth the trip if you're not already on the email list.