The selection varies at the PB Outlet. I have found some great deals, but you often need to make several trips a month to find good stuff. Prices are usually very good with considerable savings over the PB Retail stores. Staff is usually very nice and will help you load up your big purchases. read more

Always a fun stop here. Sometimes I don't find anything and other times I find exactly what I was looking for. It's an outlet so there's no guarantee what will be in stock. This time they had table top items on sale so I nabbed some table runners. I should have gotten one more for Easter but maybe next time. They have furniture, rugs, lamps, lighting fixtures, decor, table and kitchen items, bedding, curtains, etc. They also have a PB Kids section which makes me sometimes wish I still had little ones. Who doesn't love dinosaur sheets for a boy? This is connected with the Williams Sonoma outlet next door. WS has more cooking items including mixes and seasonings. There is a restroom in each store. If you like PB, it's always worth a stop here. read more

I have an older brother that lives in Memphis, and for the past 15 years or so - the Pottery Barn outlet has been at the top of our list when visiting the family. It has grown over the years, I can remember when it was half the space and that was for combined PB/Williams Sonoma, and Hold Everything. It is surprising to look around my house and realize how many things were purchased at this outlet, and almost all of them on a super-closeout ultra special deal. Some might say I'm cheap, and I'd agree, but I also love nice things. Many, many years ago I saw the apothecary table from PB on an episode of "Friends," and thought it interesting and little more. Then imagine my surprise probably 10 years ago (quite awhile ago at least, don't quote me on timing) when hubby and I visited and saw a slew of apothecary tables on super sale for $49-$79... don't remember precisely, but seriously only two digits in the price. We've bought lamps, pillows, home accents, window treatments, light fixtures, vanity mirrors, lots of stuff over the years. This past weekend we visited and the deal I couldn't pass up was from the PB Kids collection, adorable retro shaped lunch boxes for some young ones on our Christmas list for $7. Seriously, so cute. I also grabbed a great looking travel cosmetic bag set for an older cousin who is in college, and we bought a couple of great nostalgic metal Christmas ornaments. This is a great store that I dub 4 out of 5 stars because it can be hit or miss if there's not a special sale going on. Remmber, I'm cheap and this is Pottery Barn. The Williams Sonoma shop next door is also the same, so definitely worth the trip if you're not already on the email list. read more

I came, I saw, I shopped. What a fun place to find decorative and practical items! I fell in love with a creamy pottery display urn - the only one left. It looked like something from a Sorrento villa. Out went the silk sunflowers and now it is mine. Will look great on our dining table or on the floor with curly willow. read more

On my most recent trip, I was a little bummed to discover that they've vastly reduced their stock of West Elm goods (West Elm and Pottery Barn are owned by the same parent company). They used to have a part of the store devoted to West Elm; it's been replaced by stock from Pottery Barn Kids. The prices are still uneven: some really great deals, and some laughable ones. For example, they had a beautiful, well-made floor lamp that was $80, which was a good value.... but then they also had a very basic wreath for $80. The best deals I found were the lighting, frames, and artwork. read more

Pottery Barn Outlet - Good deals. - Furniture Stores Near Me - Memphis, Tennessee

I went in there to buy a leather sofa that I had been eyeing for sometime. The price of the original was about 7k, however, they had the same one for about $3k, however, they were having a sale that included 25% off a single purchase. I pulled the trigger and bought the couch there and then! Great couch at a good price. However, in my personal opinion, the reason I did not rate it a 4 star is because of the actual associate. I do not remember her name, but she was older, white, and had circular glasses (associate #36691 from my receipt). She was awfully rude when I first approached her to apply for a Pottery Barn credit card. She seemed to be bothered through out the process that at the end, I just decided to pay cash for the $2,400.00 couch. After I bought it, they told me that I had to take it with me that same day (expected) and it was my responsibility if anything happened to it IN the store in a really rude and condescending way... as if my purchase was a huge inconvenience for her. This being the fact, I decided to take the cushions with me (I was driving an SUV) and return for the rest of the couch later when I had my truck. She stopped me and told me that I could NOT take the cushions from MY couch that I had just dropped over 2k for. I asked to clarify if this was MY couch and they were NOT responsible should anything happen to it in the store since it was not theirs anymore. She said "yes" and glared at me. I then asked her to call her manager (don't remember her name) because I needed to take the cushions with me in order to be sure nothing would happen to them while I returned for the rest of the couch. She was a LOT friendlier and she let me take the cushions with me and even gave me bags since it was raining outside. Bottom point, the store is great to get PB stuff at a more affordable price, but if you don't fit into the normal PB crowd (upper-middle class, white), some associates will disregard you and be rude... (looking at you associate 36691 with rounded glasses). read more

I like any outlet in Memphis, but this place specifically had a special place in my heart. For the past 2-3 years this place was my go-to shop for all things home related. I loved this place so much I actually signed up for the credit card! PB outlet previously had amazing deals and decent sales, however lately I've noticed that the "discounted prices" are really nothing to get excited about and are only about 10-50$ less than what you find online. Big disappointment. Also they've adopted a new policy that everything is "final sale" which is annoying considering everything always looks good in store but may not look good in your own home. Regardless, I'm still a sucker for the PB style and keep going back hoping to score an amazing deal... read more

If you want overly priced furniture at slightly more palatable discount prices, this is your place. Being an outlet, I'd consider it more of a hunting ground for furniture and household items than a store, so expect to check it out a few times before you necessarily find something you want. I think brand-sensitive starry-eyed customers and cheap-skates (like myself) have started biting at the nerves of the employees. They're pretty short fused, so I just keep my head down, avoid eye contact and shop. I've seen some crafty stuff with the tags, so be sure you know what you are buying. One table hadn't sold in the 2-3 months I had checked it out in, and then they labeled the top and then the bottom for sale separately. I asked for some help with the table and they said, "Oh, only the top is $XXXX, that doesn't include the bottom." Be careful buying anything large, because they don't provide shipping. Bring a big vehicle and they will help you load it into your car though. read more

This store is a big no in my book. It has never been an amazing place. Considering it's an outlet, the selection hasn't historically been great, I'd venture to say 90% of the stock has varying degrees of damage, and the staff is horrendous. On a recent trip, I found an item with some damage, but for the price, felt I could justify and attempt to fix. I wanted to clarify the price with the advertised discount would actually be the price I paid (this location is notorious for not pricing their items/placing signs correctly), but there were no associates to be found. None at the register. None in the kids' section. None in the main section of the store. I left without the item and the belief that it's easier to buy on the Pottery Barn website, receive new merchandise, and not deal with rude and/or nonexistent employees. read more

Staff is incredibly rude at this location - you're a total inconvenience by asking any questions whatsoever & the check out lady just huffed & puffed when I asked her to wrap my item so it doesn't get damaged. I will never Shop here again, no matter what kind of deal they have going on. read more

I love perusing through the Pottery Barn catalog, dreaming of owning some of their fabulous furniture and linens. Sadly, this is really all I can do. Peruse and dream. When I found out there was an outlet in Memphis I made a trip there to see what kind of deals I could find. My palms were itching in anticipation! There are some good deals to be found here if you a) happen upon this store at the right time and date and b) if you like to dig. They have a pretty large area of random pieces of children's furniture. When I say random, I mean random- like a foot board but no headboard. There are tons of lamps and lamp shades- and a great selection of bed linens and side tables in the back room. It is kind of hard to walk around in here- so I suggest the clumsy leave their purses in the car and walk lightly. Otherwise you may end up breaking a glass vase and feel obligated to purchase it. NOOOO! I didn't do this! Never! If you aren't into outlet type places, not to worry. The left hand side of the store when you walk in basically is set up like a Pottery Barn store front. I do feel like this comes with a price tag, however. By "comes with a price tag" I mean, these items really aren't all that discounted. The staff is helpful though- so if you are looking for something in particular feel free to ask. They seem to do their best to find you what you are looking for. read more

I am livid. For two days trying to work out either a delivery or a pick up on a sofa from this Pottery Barn, I get to the store and they will not load it into my truck. They did not tell us they could/would not load it. I was alone ( 70 years old) and with a broken back. If they had told me they would not load it, I would have come prepared. The two young men were very polite and regretted they couldn't load it for me. The manager was not helpful nor empathetic. read more

Half of my house is filled with "finds" from the Pottery Barn Outlet. I used to work right across the street and spent a lot of lunch hours scouring the store. That's what it takes here, you have to hit it often to find the deals. They have recently remodeled and I don't think the prices are as good as they used to be. But, if you join their email list you can get special offers and learn about sales. That seems to be the best way to get the bargains there now. They have a variety of Pottery Barn items- furniture, linens, glassware, flowers and items from Pottery Barn kids and Teen. I just got a Star Wars back pack and lunch box for my three year old and I'm going to get it monogrammed for him- I saved $15.00 over the catalog retail price. read more

Now the I am decorating my new condo, I have been visiting this outlet very often. They sometimes have very good deals. One important tip: if you like something And it is a good deal, buy it immediately. Things here sell fast. I loved a Chelsea floor lamp, originally priced at 400$, after all the discounts including the 20% off for July 4, I was getting it for 160$. I was lazy and decided to come the next day, and it was gone. The staff here is mixed. Some of them are really helpful and some are very rude. read more

BEST POTTERY BARN IN THE USA. Best service by employees who are truly taxed and abused by other customers who do no realize THIS IS AN OUTLET! NOT A REGULAR retail mall location store, with snotty employees! This is the BEST OUTLET, I have ever shopped at with TRUE Outlet prices. Not that Ralph Lauren made for the Outlets crap but, true catalog returns, close outs, just because FABULOUS Outlet goodies! LOVE, LOVE, LOVE! read more

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Good stuff but not much of a discount on many things and you have to deal with the rude staff. Why are they so rude??? It's been this way for years...also online it says this location opens at 9 but it does NOT. It opens at 10:00 and I know first hand the rude sales staff won't let you in a second before then. read more

Great deals for Holiday shopping. People are friendly and want to help.

So my rating of the Pottery Barn Outlet has slipped in the past couple of years. They have renovated this store to make it more like a regular Pottery Barn and it's sandwiched in between the William Sonoma outlet and is connected to the West Elm outlet next door. I've been hitting this outlet since it was located in south Memphis and you could get a wrought iron table for $25. Now, they are really tight with the amount of discount they give out. Even two years ago they had warehouse sales where you can travel to their distribution center in south Memphis and pick up some good deals. While you can find some good deals on accessories and possibly some upholstered furniture, the deals on their hardwood furniture aren't nearly as good as they once were. My best advice is to go and get on their email list so you can get % off coupons emailed to you (the outlet has an email list that you have to sign up for in-store) and check out their pieces online/catalog before you go so you can judge if the deal you're getting is a good one! read more

This place just isn't doing it for me anymore. I feel like the prices aren't *that* discounted...and certainly not enough to be deemed an outlet. Plus there isn't that much to choose from. And some of the things are majorly damaged...and yet still hundreds of dollars. Oh, and the staff has lost their friendly attitude. I'll still shop here out of necessity but it definitely isn't what it once was - quality and quantity has drastically declined. read more

Frankly, I was disappointed in the findings here. Selection was minimal, and lacking in variety. Perhaps it was a bad week? The prices were far from discounted, and you can buy similar furniture for the same price and get free delivery. Granted, no one's offering 6-hour drive delivery, but still. read more

I just had a horrible experience at the outlet in Memphis. We actually had another VERY bad experience at the pottery barn in Franklin, Tn while purchasing the turner leather furniture set. I was sent a $500 merchandise credit for our trouble. We decided to go to the outlet which is 2 hours and 45 minutes away to find some pillows and accent furniture. We found the perfect living room table that was $467! We discussed it with several employees, got a price since it didn't have a tag, did research on the website and FINALLY decided to purchase this piece. As we went to the register we were approached by a manager, Kelly, who told us that the piece was sold almost an hour before and it was the last one. So we basically wasted all of that time and effort for nothing. We asked why no one had placed a sold sign on the table and she told us that she was at lunch and that's just the way it works. Um, no! 5 minutes I could understand, someone JUST purchasing it I could understand, but it doesn't seem like good business practice to sell items and leave them on the floor with no indication they were sold. I told her I was very upset and she never even officially apologized for the situation although she did let me know that I could go online and purchase it at full price and pay the shipping to receive it. We did have ONE helpful employee, Jaybon (not sure of the spelling),who tried to help us find another piece that was similar. He was the only one who apologized for what happened and tried to help. While I greatly appreciate his kindness and assistance I didn't feel like that was his place to have to make a customer happy after an unpleasant experience with a manager. I plan on selling the remaining balance of my merchandise credit online for cash and officially breaking all ties with pottery barn. I suggest everyone else does the same. There is absolutely no way that this company will be able to stay in business with customer service like this from management. read more

I was super-psyched when I discovered this outlet store. Pottery Barn items are not usually in my budget, so I was pleased when I walked in and saw the good selection of items that were high-quality and in most cases, excellent condition. Several bedding sets, duvet covers, bathroom accessories and rugs, large area rugs, and some furniture (couches, side tables, and a large clock) were also displayed nicely in the large space. Faux orchids and smaller flowers filled large glass and aluminum vases. Overall, the prices were much lower for items for the bedroom and bathroom, but some items were still a little high, like the flowers. The store was being renovated, so I am looking forward to going back to see what new items they have in store. They have an attentive staff who is very helpful when you have questions. read more

Great place to find huge bargains. We stop in every time in Memphis. They won't always have what you may be looking for, however what they do is quality product at significant discounts. Only complaint was taking a while for items to come out and load. read more

DO NOT WORK FOR POTTERY BARN IN MEMPHIS, TN YOU WILL NOT GET PAID. My son worked for Pottery Barn for a few months. Six weeks has passed and they still has not paid him for one of his paychecks and now weeks that have not paid him for his last two weeks working there. The managers are just giving him the run around and they will not talk to me. read more

Since poor little Memphis doesn't have a Pottery Barn, the outlet is nice to have, but if you're expecting good prices, lower your expectations. Not only are most things not what you'd expect for "outlet prices", I was told by an employee there that other than furniture, where you can sometimes find a deal, a lot of their things are the same price as the real Pottery Barn. read more