Be aware of this store/company as they don't stand behind their products. Bought a king size dual…read moreaction frame in June of 2019 when moved here. Spent a little over $ 7,000 For all. August of 2022 the remote that is very handy to make adjustments quit working Went to store which said have to call customer service. They said it was out of warranty after 2 years in June but would be happy to sell replacement for $ 40.00 Spend that kind of money and they don't replace a $ 40.00 remote 2 months past warranty. Would never recommend this company to anyone.

If you are in the market for a new bed or think your current bed may be causing you problems...Go…read moreto the Sleep Number Store. I purchased my Sleep Number Bed 3 years ago and have been nothing but completely satisfied. A night away from home now and then made me realize just how completely relaxed I am in my own bed. Go to the store; give yourself an hour and try the sleep center. The sales folks are "Sleep Professionals" and know what they're talking about. I've purchased beds from 2 different stores, Southaven and Wolf Chase, and both experiences were very positive. With a 25 year warranty, I feel great about being a return customer.

4 days for delivery/delivered the wrong dryer. Should have…read morelooked at the reviews before I let my brother come here to get his washer & dryer. I'm involved because I'm the one that's paying for them, a house warming gift since my brother didn't have a set. He lives in Tupelo MS and drove all the way to Memphis TN to get what he thought was a great deal. He drove up on Monday 8/26/2019. It took about 3 hours to get the paperwork and purchase made with a promise to deliver the washer & dryer on Wednesday 8/28/2019. Received a text to confirm the Wednesday delivery and it was confirmed. They never showed up as promised and when contacted Conn's we didn't receive a reply until Thursday after contacting them again. Conn's replied that the delivery was never scheduled according to the rep that said they spoke to their manager and that was the answer that they received. Their manager allegedly notified corporate of the fail to schedule a delivery and failure to deliver as promised, but has now allegedly scheduled a delivery for Saturday 8/31/2019 Conn's delivery truck actually showed up unannounced on Friday morning 8/29/2019 with a washer & dryer. However, they delivered the wrong dryer, it wasn't the one we purchased. Now after calling again, we were told that we couldn't get the correct dryer until this incorrect dryer is returned back to the store/warehouse and my brother has to drive back to Memphis on Saturday to "reorder" a dryer and wait again for it to be delivered. Very unprofessional, lack of customer service, lack of customer appreciation, and lack of customer care. It appears that they just want your money and can careless to keep a loyal customer.

NEVER NEVER DO BUISSNESS HERE !!!! Never give them your money !!!! This is the worst customer…read moreservice I've ever experienced !!!! I sat home for 72 hours to get my delivery n when they came out the 3rd day they forgot to bring my order !!!!!! PLEASE DO NOT DO BUISSNESS HERE ITS NOT WORTH THE HASTLE OR THE HEADACHE

I wish I could rate this place as 0. Made a purchase over 2 weeks ago and was given a delivery date…read moreof December 7. Got a call late afternoon on Friday to say delivery wouldn't happen and that earliest it could be done was Tuesday 10th. I told "James" I couldn't be home and he said Saturday 14th before noon. It is 12:23pm and now "store manager" Megan, who first said " I don't know what ia going on with this order", said it is on backorder and she doesn't know when they will have it available. If you like being lied, not being kept in the loop and talked to as if your cancellation means nothing, then this is the perfect place for you. Horrible customer service and zero regard for punctuality and commitment.

Great customer service! No pressure and let us take our time! Even had a lil place for the kids to…read moresit. They will take care of you. :)

Thank you rooms to go for letting me know you're a terrible place to buy from…read more Some chairs I bought didn't look good with my custom table. No return policy because they left Rooms to go. Nothing wrong with them so now I'm out all that money because they are in my possession. I'll never buy from them again. They also said the chairs are real wood. Absolut lie. Wood grain doesn't look like these chairs.

I almost never write reviews, but this experience deserves one. I walked into Rooms To Go in…read moreSouthaven with a very specific sectional in mind--size, shape, and comfort for my long legs. Within minutes, sales pro Fred Kieffer was pulling up options on his iPad and guiding me straight to a sectional that felt like it came out of my head. Only snag? The color was "mint green", but my eyes saw a gorgeous gray-blue - which is what I wanted. Fred explained the lighting was being upgraded to avoid color confusion but I trust what I saw. We looked at other pieces, yet I kept coming back to that sectional. Fred never pushed, never rushed--just stayed helpful, knowledgeable, and genuinely friendly. I bought the cusotmized sectional on the spot three days ago. Delivery came right on schedule today: three courteous pros set everything up perfectly and were gone in minutes. If you need furniture, go to Rooms To Go and ask for Fred Kieffer (Southaven location). He turned a stressful search into the easiest, most satisfying purchase I've made all year. Tell him Joan sent you!

This store opened on Memorial Day 2024. The owner Cherry was extremely welcoming and very…read moreinformative of the items and told us that they would be getting more items in . They will be branching out with more bedding and furniture. Prices are good and shipments come in every week. They have gaming Nintendo switch and other items. Go by Check them out and say hi to Cherry!

As long a you are paying cash out right, it might be worth it. If you need to lease any amount, go…read moresomewhere else. We paid $1000 down on an item and had to finance $800, whoever did the lease paperwork financed $2199 and Cheaper than Retail pocketed the $1000 without putting it towards our total. We are now spending $3100 on a dent and scratch appliance that retails at $2500 brand new and we were sold for "$1800". If you try to talk to them about it, the owner who barely speaks English, will just talk in circles until you give up. Not worth the headache or the appliance!

Yes you always say you apologize for your service but that doesn't fix my furniture despite it's…read morestill under warranty or you expect the warranty to expire so you can have something to hold on to Ashley HomeStore do the right thing to fix my furniture

Sales people were friendly…read more Website said we needed to make an appointment to visit the store but that was not true. They let anybody in. The store was not over-crowded so maybe they only check when capacity is an issue. The store has plenty of sales and a wide range of selections. They put a lot of emphasis on their 0% interest and financing plan.