Prices are really good, selection is great! It is easy to get to from Memphis. LOTS of Christmas…read moredecor as well as floral supplies. Check out their carpet room- they have everything under the sun!

This place is amazing! Literally everything I needed for Thanksgiving and Christmas decor. I was…read morealso able to pick up a rug and some runners as part of my living room refresh. The crowd is a bit much on Saturdays but that really goes to show how great it is!

I love the guys here. Although I hav not purchased a rug I have gotten small rugs cleaned. They…read moreare ALWAYS welcoming. I recently called to see if they do pickup as I live out of the Memphis metro area. The man was so nice and offered to message me back as it was after hours, I think. He did! Love it! Highly recommend!!!

They picked up 2 oriental rugs to have cleaned, I read my copy and saw that they said that the…read morestains may not come out. They were not anywhere near bad stains. I called them to stop the process and the guy said that they already started cleaning them and didn't check to see if so. Was I the only one that had rugs in that week to be cleaned? How did he know that it was mine? Suspicious to me! But delivered my rugs back to me and doesn't look like no kind water/cleaners came anywhere near my rugs. Looked exactly the same the way they left my home. And wanted to charge me $644.48 and holding my rugs hostage for ransom now.

Wife loves the place, me not so much. Need more man stuff. Staff is friendly enough. Being under…read morenew manager helped to after the last one was quite the test waffle to customers.

This place takes Covid-19 very serious and limits the number of people that can be in the store. I…read morehave no problem waiting in line for safety and wish more stores would do this. Unfortunately, there is almost nothing in this store. The associate told us that the customers buy the merchandise as soon as they put it on the floor. I feel like we wasted our time coming to a mostly empty store with slim pickings.

I love the Southaven Kirkland's, it's placed in a great location with a wonderful selection of…read moredecor for your space, living areas, bedrooms etc. the customer service is great.

This store has nice decorative items ! The store isn't really large but they still have a variety…read moreto choose from! I'll definitely be shopping there when it comes time to decorate my home !

Mike was so nice in helping me order a duplicate of my friend's super-soft area rug, just from my…read moredescription. The store has lots of oriental rug options, "half off" rug cleaning, and order-only options. What they don't have? Website. Store Hours posted on the entrance. My rug is here and they called the day it arrived (within a week). I'll go back but I'm glad I added a Yelp page to help them out- I don't know how anyone would know they were there! Apologies for no photos, but the signs posted in the store expressly request that no photos be taken.

Michael knew exactly what we needed and he made sure that everything with our floors and rug was…read moretaken care of. He kept in touch and made sure any concerns that we had were addressed.

Very pleased with my new floors. Great quality. Josh and Amy did a great job putting in the floors…read more They went above with cleaning up behind, would ask for them if I have any other work done.

Had both new linoleum and wood flooring installed throughout our home. Stacey and his helper did a…read moresuburb job with the linoleum and even somehow got it done professionally under the water heater. They helped me with getting my appliances back in both the kitchen and laundry room with a half bath. Fantastic work! Two weeks later Josh and Amy installed all our wood floors both in the living room and dining room. Also helped me get two pieces of baseboards I was having trouble with and acted like it was no problem. They were very quiet and just did an absolutely beautiful job especially in the hallway bordering three rooms . They worked very well as a team and compl cleaned everything thing to perfection. I wasn't expecting them to move my heavy furniture back in place but they noticed I was on crutches and was just released from the emergency room and politely placed everything back in place for me . Truly both teams were fantastic and went above and beyond my expectations. Highly recommend them to anyone. Randy and Michelle. Nesbit MS

Very experienced staff. We replaced our upstairs carpet with laminate wood flooring. It looks…read moregreat. beautiful job. They offered a money-saving idea for the stair with a carpet runner.

This is a contractor that did exactly what they said they would do, on time, and with complete…read moreprofessionalism. They installed laminate in two rooms and did an excellent job. They had to install in a difficult closet and overcome issues from having to match an older version of the same floor. We got excellent value with their services and they were very easy to do business with. I would hire them again.

5/7/2019 Still waiting for my $1900.00 they took on 4/30/2019 without my signature!…read more I was going to do business with them but after being mislead and then over charged on my credit card before signing an agreement. I will never do business with Floor Depot as they want to argue and lie to your face. My suggesting is keep looking and run away fast! Never give them your credit card with out paper work first.... As for the response from Floor Depot it is just another way to cover up Jamie's LIES! She wants to say she was talking 18 months when we never talked about 18 months my wife and I was completely aware when we first talked with her at the store that Synchrony was 12 months same as cash. I also have a copy of email along with invoice and not one time did it show anything about 18 months. Jamie also got rude when speaking with my wife on the phone and that phone call was recorded. My wife hung up on her. LIARS, LIARS LIARS BEWARE OF FLOOR DEPOT SOUTHAVEN & JAMIE. I now have to file a complaint with Synchrony for charging my card and I will also be filling a complaint with the Better Business Bureau as my card was charged with out my signature. Synchrony is saying it could take up to 60 days for it to be resolved. As of 5/06/2019 still waiting for my refund had to file complaint with BBB and Credit card company. Today is 5/7/2019 Floor Depot still has not issued my $1900.00 refund they charge to my credit card on 4/30/2019. I FIRED THEM BEFORE ANY PAPER WORK WAS SIGNED!

This was my second time doing business with this company and definitely my worst and last…read more Price increased on installation day despite showing flooring the day of consultation (I have video of it being shown) and the day the floor was dropped off for acclamation. Initial conversations resulted in me being told nothing would change, that I could either pay it or leave the job undone despite having requested a complete cost post showing floors and requesting carpet removal, additional warranties, labor and cost for extra paddings be included in quote. The Mgr, Jamie Osborne, is very unprofessional and called my phone after refusing to allow return of product due to dissatisfaction with service/unsuspected fees and began to yell at me and call me a liar. When I asked for the owners contact info she initially refused, though she would later provide an fake email address and tell me "he'll just end up yelling at you too". It was her calling back and playing on my phone that was the cherry on top. I would not recommend this place to my worst enemy.