This is the only acceptable hotel in Niantic. It's relatively clean... Mystery brown spots on the walls around the pull-out sofa had me wondering "poop or blood?" to myself... And the mattress cover on the pull-out sofa had several mystery hairs, thankfully we were able to cover them up with a sheet! Other than that, it was clean.
4pm check-in is the latest check-in I've ever heard of... And on this last visit we arrived AFTER 4 pm & our room STILL was not ready! We didn't get in there till nearly 4:30... Check-out is 11 am, so they have five hours to get the rooms ready. Not having the room ready at 4:08 pm is unacceptable. They didn't apologize either. A few of the staff members just grunt at you. There is an older woman who is nice & friendly though.
For a suite, our room was lacking a proper place for everyone to put their clothes - thankfully we were only there for two nights this last trip. King-sized bed, pull-out sofa, open-space closet, desk with a TV on top & three drawers, one of which has the phone books & bible in it, so really only 2 1/2 drawers for a room that will sleep 4... Desk chair, arm chair with a pull-out ottoman, table & 2 seats, small microwave on top of a mini fridge. A decent amount of space with plenty of room, but lacking proper clothes storage...
The pool is TINY & freezing. You think they could heat the pool water given how tiny it is but nope, it was too cold. It desperately needs to be drained & the walls scrubbed too, they're pretty gross. There were pool towels though which is nice. There was a baseball team staying there while we were. They had practically zero supervision. They were going from the pool into the exercise room for a good half hour, soaking the carpet & the machines, despite the fact that the kids knew they weren't supposed to be in the exercise room & their were two parents in & out of the pool area but never told the kids once to stop. When they were in the pool, they were loud, obnoxious, rough-housing, totally ignoring the fact that there were other kids in the pool, & one of them was a lot smaller & a lot younger than them. My husband got kicked several times. Our daughter & son were basically chased out of the pool by these obnoxious brats. While it was the parents fault that the kids had zero supervision & were terrorizing the other guests & ruining the exercise equipment, it was pretty clear the parents did not care & the "inmates were running the asylum" so-to-speak. There is a camera in the pool area & none of the staff ever came in & told the kids to stop or scolded the parents for watching their kids get water all over the fitness equipment & let their kids be disrespectful of the other guests in the pool area. We travel for our kids sporting events too & our kids would never dream of behaving in such a manner, however the kids on this baseball team were given an inch and taking a mile because their parents weren't being, well, parents, & the hotel staff wasn't calling them out on it.
The second night we were there, from 11:30 pm - 12 am, every 30 seconds to 2.5 minutes at least one kid would run stomping down the hallway past our room... *SIGH* There are also cameras at the ends of the hall but I guess no one was watching them or they were & no one cared because it went on for a solid half hour... Again, it's not the hotels fault that these "parents" are too lazy to be parents, but if the kids are ruining other guests experiences, the hotel staff needs to find out where the kids belong & reprimand the parents. I was up for a solid 3 hours after they stopped because I was just so annoyed, & this was even after I took something to help me sleep, it was that obnoxious...
The entryway is nice with couches & pretty photos on the walls. There's a beta fish at the front desk which is a nice touch. I love the color green paint they chose on the walls up the first set of stairs. The fitness room is small but they covered the bases - treadmill, elliptical, bike, one weight machine. There were towels in there but the water bubbler was empty - fortunately I had my own.
Breakfast is fine if you don't have any dietary restrictions. I'm a vegetarian & I can't eat dairy (well, I can, but then I'm extremely uncomfortable). The coffee is... well, it's hotel coffee. We just hit up the Starbucks at the bottom of the hill. There's cereal, milk, OJ, white bread for toast, white english muffins, sausage, eggs, yogurt, waffles... Waffles of course have butter & milk in them & most white bread & white english muffins have milk powder in them. So if I was desperate I suppose I could have had a few eggs lol. I just skip their breakfast.
If the hotel staff enforced the rules that they set, this would be a much more relaxing place to stay. Despite the fact that they don't, I'm sure we'll still be back as this is the only acceptable place to stay in Niantic. The Niantic Motel is a complete & total dive, & the only other place is Motel 6. read more