Went here last week to buy a bedroom suite for my daughter. The service was great, the young lady…read morethat started helping us (1st day and she rocked it) was awesome. She took the time to listen and learn and didn't try to upsell us. Eventually her "boss" (husband actually, so who then really is the boss? ) came and helped her do the final deal. They were more than willing to bargain, I'm a Dutchman, and a bargain is a #1 requirement with me and we worked out a great deal. Turns out "the boss" really was the boss, as he was part owner in the business. I was able to do a great deal with him that saved my daughter a bunch of money. The furniture we chose was locally made of REAL wood, not partial board. It is a very pleasing design and they delivered and set the whole room up too and took away the packaging. If you're looking for new furniture you will not be disappointed, shop local and get personable old fashioned service with a smile and a handshake. Places like Ashley's, Leon's and The Brick haven't got a hope of matching the pleasant experience we had at Fraser Furniture in Abbotsford. Keep your dollars in Canada with small local businesses instead of sending it to the large corporations outside the country !

I was looking for quality furniture at great price. I found it at Fraser furniture. Iove it's…read moreAshley brand Excellent service, will be back for future purchases.

I wholeheartedly recommend the caring team at GP furniture and appliance! The customer service is…read moresecond to none! When the owner found out I was having issues dealing with a brand new, never-before-used appliance (manufacturer wanted me to agree to a repair instead of replacement) he stepped in and replaced the appliance at no cost to me! The helpful delivery guys even brought me extra cookies just because they came to the house for delivery two times, the cookies are amazing too!

I have lived in many places in BC and bought furniture in pretty much every of those cities. To…read morethis day, I can say that Grand Pappy's has been the best store I've shopped at. The owners are local folks that truly care about community relationships. Owners and staff just know how to make you feel like you're important. Since my first visit, they've made me feel like I'm part of their "family"! I don't like being pressured by annoying sales people who try to sell you something just to sell something even if it's not what you're looking for. I tell you right now, that's not the case at Grand Pappy's. The knowledgeable, professional and friendly staff have listened to my needs and helped me find exactly what I was looking for without pressuring me. Like many people, I like getting a deal especially when you spend thousands of dollars. For that reason, i have a tendency to shop around, compare prices and quality, etc. Now knowing that I'm a very happy customer at Grand Pappy's, it should tell you that after doing my homework that's where I bought. This has been the best experience I've had so far and I can't see any reasons why I should shop elsewhere!! I should add that the delivery staff were fantastic. They were very professional, careful with the furniture as well as were cautious not to damage anything inside my place. Thanks to Brandy, Matt and the whole staff for making me feel special!!

Gerry is a solid salesman; I got the couch I needed for the price I needed; and they weren't pushy!…read moreWould go back for sure.

Bought a top of the line King Size mattress from them, bad purchase…read more It is like sleeping on a rock. Called within a few days and was told it will soften up, just walk on it for a while this is normal ! NO RETURNS OR EXCHANGES . What's funny as I was loading it it didn't look like the floor model and was told it was the same but different color. So it's been over a month and hours of walking on it like they said to do and no difference to the rock hard product from the day we got it. So I guess you get WHERE you buy from. Shop where you don't get hit on the ass and pocket book on the way out. Too bad, the guy was actually a good guy just bad product and policies

Gorgeous furniture- fair pricing- strange store Owner is a…read morehoot. Kathy was super helpful Our bedroom furniture looks so Beautiful!

This store is plain on the outside but full of an eclectic selection of top quality home…read morefurnishings that are stacked and displayed like a thrift store. Great low prices on very unique pieces. A fun place to dig and browse. You never know what treasure you might find. A surprise at every turn. From fun and unique to classic conventional and one-of-a-kind items. Also a great place to shop for special gifts!

I'm no furniture critic but either way, this place was amazing…read more I took a look at their sale they had downstairs and found at least 4-5 couches I wanted to take home. And each were $1,000 or less. I've been burnt by $400.00 press board couches so I stepped it up to a grand and I definitely got my moneys worth. Our couch is really solid in its frame and even more comfy to sit on. Definitely the best couch we've ever bought. The service was great too. I found a couch I liked and ordered it online. They told me my couch would be delivered on Saturday between 3-5PM. They did not lie. Precisely at 3pm, their truck showed up with two friendly/professional gentleman and they loaded it up a flight of stairs and into my living room no problem. It was so quick and hassle free. Again, I'm no furniture critic but I am a very happy customer.

The service was good and the employees are very helpful. We bought a nice dining room table. The…read moreguys that delivered it were very polite and took care not to scratch the table when coming through the front door. They stayed and showed us how to use the internal butterfly leaf which we have never had before. We have bought several items at the store and will continue to do so.

My husband and I went to World of Furniture after we'd walked around Ashely home furniture…read more Elisabeth and (didn't catch other ladies name) were SO incredibly helpful, and kind! They answered all of our questions, let us borrow their tape measure to measure one of the couches we liked. They explained their policies, and just overall were so nice! We will be buying all of our furniture from this store from now on! Thank you for making the process so easy and relaxing!

For a couple of months, I was struggling to find a white couch, that was specifically made in…read moreAmerica. I wanted the best quality and I wanted to support a local company. I was on Furniture world's Facebook and found a couch set I liked. I was in love with the set after visiting the store and sitting in it. The price on facebook was significantly lower than the one in-store. They stayed true and price matched with Facebook. I scored an awesome deal, and the workers were so helpful with the purchasing process. I was able to get a beautiful made-in-America piece and got to bring it home the same day and enjoy it. I completely recommend support this local family business!

Best furniture people I have ever dealt with we've bought several items there, been pleased every…read moretime.. Amazing service, accommodating, and go out of their way to satisfy the customer.

From the owner: Longfellow's Furniture & Mattresses supplies Chilliwack and the surrounding area with quality…read morefurniture offerings at great prices

We had previously purchased a Van Gogh couch and a few tables in the Post and Rail collection from…read moresouth surrey. So when we moved out to abbotsford we went in to try and furnish our new house. We went in for a couch and love seat. The sales staff were all very friendly and listened to what we were looking for. Let us take material samples to make sure the colors were what we wanted. It was very low pressure sales. We looked at the end tables and they mentioned a buy more save more event so we held off and purchased them when the sale came on.

If I could give this ZERO stars I would. We came into the Abbotsford store masks were on before we…read morecame in but it was hot out and I had my dog with me. They have always allowed dogs in the store with water dishes. There was NO sign saying he couldn't come in. I continued to walk in the store and this lady came over and VERY RUDELY said get your dog out of here we used to allow them but due to covid he can't come in. I cannot believe how RUDE they were. He is only a 20 pound Frenchie and was being really good. Dogs can NOT transmit covid to someone if they get it from a person who does have it and he got it then he can only give it to dogs NOT people. Like you think I'm gonna leave my dog in the car and overheat! Then we decided to go in the outlet in south surrey since they were VERY RUDE and disrespectful. We went in there and they let 2 dogs in the store in front of us. So I decided to pick my dog up so the same situation didn't happen as the Abbotsford location he said take him out and don't bring him back in. They had treats on the able AND a water dish on the floor no sign saying no dogs and the fact that he let other dogs in and on the floor mine couldn't even be in my arms in the store. He said since they knew about that tiger who got covid and tried telling me someone was given covid from a dog. I had told him that it can NOT but still kept him outside. He was waiting for my mom who went in the store too and he was crying outside cause he wanted to be with her. How dare they be so rude And disrespectful to customers. We decided to NOT buy from either store even though they had stuff that we liked. But why go back to support rude ignorant people. Things should go back to normal for my dog before I come back! Or put a sign saying they can't come in!

Definitely a 10 plus business. The courtesy and professionalism of the staff is very impressive…read more I'm a female Disabled Veteran with a service dog who am currently working with Adam. His calm nature makes it easy,to communicate my needs.

Our order isn't even complete and I have to give them 5-stars!…read more After our horrendous experience with the Ashley Furniture store in Silverdale (feel free to read that reward -- buyer BEWARE), hubby and I were driving up to a boat gig in Anacortes and took the "scenic" way around Oak Harbor (meaning, not on Hwy 20). We happened to be stopped at the light by NAS Whidbey and I chanced to look over and said "Hey, Furniture World!" We had recently visited the Furniture World in Bremerton but weren't able to find any living room set that slammed our doors, so I was reluctant to go in when my husband suggested it. Now, I'm SO glad we did. We met Shawn, who was super helpful and gave us the layout of the store and then let us look around. When he came to check on us, I shared with him the debacle we had with Ashley and he asked which set we had been looking at. Fortunately I had taken a picture of it at the time and was able to give him the name... ..and as it turned out, he had the set RIGHT THERE in the showroom. Virtually brand-spanking new! He didn't have the chair or the ottoman there, but was able to find out that there were chairs in the distribution center that could be delivered to the Bremerton store (closer to us) by December 5th, and the ottoman would likely be available sometime around Jan 6-11. And the sofa and loveseat...he offered to let us buy the set right there off the floor! His team meticulously plastic wrapped the furniture and had it ready for us when we came through the next day on our way home. We were able to get one piece in our SUV and the "boys" (his helpers) were able to help my husband load the other piece on the roof! Shawn clearly understands customer service, so much that we would likely consider driving to Oak Harbor again (quite a bit out of our way and a ferry ride to boot) if we are in search of furniture. I have to write this review now, even though we haven't received the chair or ottoman yet. I just KNOW that, if there any delays, Shawn will get in touch with us right away and help make good on our order!

If they sell stern and fosters I paid 7000 dollars and the buttons twist and are uncomfortable even…read morewith a cover. Sadly after 7000 bucks I spent more for a mattress cover

Service and knowledge were excellent. There was a good array of mattress types and prices were very…read morecompetitive.