1. Sleep Country

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Vancouver, BC

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Sleep Country

4.3 (6 reviews)
Open • 9:30 am - 6:00 pm

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9 months ago

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Sleep Shop - Sleep Shop | Family owned & operated since 1979

Sleep Shop

5.0(4 reviews)
8.4 km

I have nothing but good things to say about my experience at Sleep Shop…read more North Vancouver. From the no pressure, knowledgeable and charming saleswoman to the efficient, kind and personable delivery team, I felt valued. Highly recommend.

I was experiencing back pain every morning for over eight months. I tried yoga, stretches for…read moresciatica, hot/cold compresses , massage, chiropractor treatments, pain meds, though the pain always returned. Then thought, maybe I need a new mattress, mine was over fifteen years old. I'm in my early seventies and the process to choose seemed daunting; soft, medium, firm, spring coil, gel foam, memory foam , etc. I decided to visit sleep shop where I was greeted by a saleswoman younger but within the zoomer age range. She asked me several questions to narrow down my needs. She showed me a few choices explaining the benefits of each. Absolutely no pressure from this knowledgeable, gentle, informative person. In conclusion, I've had my new mattress for three weeks, the back pain has diminished greatly. I have 60days to decide if I need to return this mattress for a different choice. I couldn't ask for better service. thank you so much Anisha. kind regards Marilyn. A

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Sleep Shop - Sleep Shop | Explore our wide range of products, including mattresses, furniture, and pillows!

Sleep Shop | Explore our wide range of products, including mattresses, furniture, and pillows!

Sleep Shop - Sleep Shop | 102-1171 Marine Drive, North Vancouver

Sleep Shop | 102-1171 Marine Drive, North Vancouver

Sleep Shop - Sleep Shop | Explore our wide range of products, including mattresses, furniture, and pillows!

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Sleep Shop | Explore our wide range of products, including mattresses, furniture, and pillows!

Sleep Country

Sleep Country

1.7(90 reviews)
4.7 km•Downtown
•$$

Maybe it should be 3.5 stars…read more The sales person did not bother me when I was browsing the mattresses which is nice as it can be a stressful purchase, trying to figure out what type of mattress I like. I did not need someone hovering over me and trying to hard sell me something. The good thing was I more or less knew what I was looking for, so I was just doing a price comparison and seeing what was out there. After I had saw all the mattresses on display, then did the sales person come over to ask me if I needed any assistance. I asked some questions and found out they do price-matching. So it may be a good idea to check out other places first before coming here. The sales person not only did a price match for me, but was willing to work within my budget. In the end, I bought the mattress and a mattress protector from him and arranged for the delivery which was free. The delivery was pain free though the delivery men were pretty perfunctory. It was bringing in the mattress, laying it against the wall and got me to sign for the balance and off they left. It has been a couple of weeks and I love my mattress (Serta Perfect Sleeper). There was no smell and it did not need any breaking in. So if you know what you want, and do not need much explanation, maybe Sleep Country is a good place to shop for mattresses.

I bought a bamboo cover duvet sheet, and wanted to return it the next day as the color is a bit too…read moreshiny and it didn't fit my apartment. The very next day when I was trying to return it the customer service said - oh you opened it therefore you could not return it. And said she highlighted the return policy yesterday when I bought it. I took out the receipt. NO:1 there is the receipt which is the sales receipt and listed on it there says: May return within 30 days blah blah. NO2: there is a longer receipt which is a sales order stapled underneath the sales receipt and in the middle stating - no exchange or return for open items. There was no highlights nor any sort of communications of the return policy when I bought it. And the return policy is ridiculous. I will never buy stuff from sleep country Canada again nor will I recommend any of my friends to get stuff from them neither.

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Sleep Country
Sleep Country
Sleep Country - First damage mattress with a hole, delivery person Jeff was holding the mattress.

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First damage mattress with a hole, delivery person Jeff was holding the mattress.

Direct Liquidation

Direct Liquidation

2.9(17 reviews)
10.0 km•Renfrew-Collingwood
•$$

Great place but broken furniture been waiting months to get a new one still havent Received it and…read morethe make a lot of noise.

This is an employee review, so a little different perspective than the other reviews. I was brought…read morein to help with sales inside the store while also developing outside sales revenue as well. The owner is nice and the other employees were great. The problem was the wife of the owner who has kind of taken over running the front part of the store. She hired me and I was supposed to work 3 shifts a week in-store and then the outside sales on my own time. The pay for the inside sales was hourly while the compensation for the outside revenue would be commission although she kept avoiding my questions when I tried to pin her down on how that worked. She was always evasive about it and the regular wages were paid in an even sketchier way. My first six shifts went fine and I was selling things and negotiating pricing. The customers liked me and I had even gotten two solid leads on outside sales with a pretty big builder and a new private school. I came into my next shift and worked only to have my immediate Manager tell me the owner's wife had replaced me, but that I could still do the outside sales if I wanted. Yeah, right. Sum total. 7 shifts worked. I signed an employment agreement, but was never given tax forms to fill out. I got completely screwed by this company and by the wife of the owner. Prospective employees beware.

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Direct Liquidation
Direct Liquidation
Direct Liquidation

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Sleep Country - furniture - Updated October 2026

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