I've purchased 3 mattresses from S/C, two from this store. That was then! Buy, another anything? Nada! Just on principle's, mine not sales reps!
Saw TV add 2fer's. Presented like $29.+ for bamboo covering. Whoa, good deal and its S/C!
Telling sales person I was only there to take advantage of the sales, 2 for1. He takes my name and particulars, looks me up on P/C, saying "you've been here before"! Si, Sir! I have! Sales guy goes to the back and returns with two Queen pillows, writes up a tab and say's that'll be $169.+ . He spots my reaction, holy moly, and offers "that's for two!" I react that being single I don't really need two, let alone one@$169! Where's the $29. special from TV? "Oh says he, we have two promotions on," Ah, it hits me, the old used car ploy, "switch and bait"! He goes back to the storeroom, comes back out with two similar pillows, proudly displaying them, "here we are!" OK, two for one @ &29. + , still a deal. Christmas is coming, one of my friends is going to get a special gift! Then without adoo he states I'll need slip-cover's, and again retires to storage and returns. Showing me a pair od covers. "We're out of the regulars says he, but because you're a Veteran, I'll give you the better ones!" Hey, it's the month of the Veteran's, how nice!
Then I notice the size of the pillow's, Queen. "Will my existing case's fit ?" "Oh, sure, he says, if they don't there will me a little sticking out." He know's his biz, but I doubt it! We wrap things up, hardy handshakes with goodwill, blah, blah!
When I get to my humble abode, by eyeball, I see the pillows will not fit with a little stick-out! Nor will they even wrap around, so I don't even bother to unwrap my super-sale! Shame on me, he waxed me twice with the old chestnut, switch and bait!! And me a Las Vegas, player!
I phone S/C office somewhere in the nether's and explain my shortsightedness only to be told S/C doesn't accept returns! What the... !! I didn't even open the packages! In that case, we'll take them back. Thanks much! How many favours in one day can a senior stand!
In the end, I was returned my purchase price after a sweaty drive with hi-blood pressure and disappointment at S/C proceedures away from their TV adds of customer service!.
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