DO NOT EVER DEAL WITH THEM IN ANY WAY!!!!!!! Would give 0 if possible.
We bought 2 Reverie adjustable bed bases. They were floor models - one was over 4 years old! That's not a floor model, it's just plain a used bed and not within reason. If we had been told that, we would not have wasted money on it. There were a significant number of damaged and missing parts. One base was broken in the corner. The remotes did not work properly and the bed would not go to same setting each time even though programmed into the remote when designed. The 'flat' settine set head of bed tilted extra 3 inches to floor.
I contacted customer service with a detailed list of everything. Their response was that was what we should expect for a floor model - damaged, missing parts and not working. Nothing was missing according to the warehouse employee. So much for honesty. The final solution was customer service emailing me a copy of the missing manuals.
DO NOT EVER DEAL WITH THEM IN ANY WAY!!!!!!! read more