1. Sleep Country

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Burnaby, BC

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Sleep Country

2.3 (3 reviews)
Closed • 9:30 am - 6:00 pm

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3 years ago

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Direct Liquidation

Direct Liquidation

2.9(17 reviews)
2.2 km•Renfrew-Collingwood
•$$

Great place but broken furniture been waiting months to get a new one still havent Received it and…read morethe make a lot of noise.

This is an employee review, so a little different perspective than the other reviews. I was brought…read morein to help with sales inside the store while also developing outside sales revenue as well. The owner is nice and the other employees were great. The problem was the wife of the owner who has kind of taken over running the front part of the store. She hired me and I was supposed to work 3 shifts a week in-store and then the outside sales on my own time. The pay for the inside sales was hourly while the compensation for the outside revenue would be commission although she kept avoiding my questions when I tried to pin her down on how that worked. She was always evasive about it and the regular wages were paid in an even sketchier way. My first six shifts went fine and I was selling things and negotiating pricing. The customers liked me and I had even gotten two solid leads on outside sales with a pretty big builder and a new private school. I came into my next shift and worked only to have my immediate Manager tell me the owner's wife had replaced me, but that I could still do the outside sales if I wanted. Yeah, right. Sum total. 7 shifts worked. I signed an employment agreement, but was never given tax forms to fill out. I got completely screwed by this company and by the wife of the owner. Prospective employees beware.

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Direct Liquidation
Direct Liquidation
Direct Liquidation

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Anizco Hotel Furniture Liquidators - Tears.

Anizco Hotel Furniture Liquidators

4.7(12 reviews)
6.4 km•Strathcona
•$

Found perfect-size 6-foot couch for my condo and two wicker chairs with stool-table for the…read moremini-balcony. Delivery was on time and seamless. Love this place: great price, great service, and environmentally awesome.

We bought four pieces of furniture from Anizco. We found two bar stools which are great and in…read moregood condition. I am happiest with these. We got a new mattress, which seems good and a decent buy. Time will tell. Then we bought a used sleeper sofa. I should have known better. We saw one in the showroom and it looked used, but decent. Used is to be expected for the price. The one that was delivered is really so far worn as to be a really poor deal even at $250. I tried giving it a clean with some upholstery cleaner and while it's better, it still looks very worn. The worst part is the sleeper mechanism seems to be on its last legs and doesn't close properly leaving a gap under the seat no matter what we do. The mattress looks clean, but is incredibly lumpy. I regret buying this thing. Although close examination in the showroom seems like an obvious solution, it's nearly impossible because everything is jam packed and many things are stored in duplicate at the warehouse, so even if you look at the one in the showroom, it may not be the one you get. Getting it back out of our apartment is going to be really difficult. On the bright side the delivery people were excellent and did a great job getting this beast in. And the people at the store were very nice and tried to be helpful. I just wish I'd stuck to my gut that $250 for a sleeper sofa, even surplus, is too good to be true. With no returns and all sales final, I am feeling sad tonight. For casegoods and small items like lamps, I'd shop there again, but I would beware of upholstered goods, particularly with working mechanisms like sleeper sofas unless you can sit on and examine the actual one you will receive.

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Anizco Hotel Furniture Liquidators - Gap between pillow and frame.

Gap between pillow and frame.

Anizco Hotel Furniture Liquidators
Anizco Hotel Furniture Liquidators

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Sleep Shop - Pricey

Sleep Shop

2.9(15 reviews)
9.9 km•Bridgeport
•$$

I went to the store in Richmond, they were very helpful and I ordered a mattress…read more three weeks later it was delivered. I realized it was the wrong size, too deep at 12 inches, I needed 8 inches When I tried to exchange it, I was told it was a custom order and it couldn't be exchanged or returned. This is when things fell apart Given it was a standard size, a double, I asked Farooq to explain why it was a custom order Despite phone calls, emails, and three visits to the store but he wasn't in, he never communicated the reason. I was open to accepting his explanation, I met a wall of silence Because of that, I will never recommend sleep shop

Serious missteps, but ultimately resolved with accountability…read more Our initial experience with Sleep Shop Richmond was deeply frustrating. We were sold a mattress that was visibly used, stained, and torn, despite being told in person it was new and discounted due to lack of warranty. Attempts to return it were met with lacking explanations, and it took considerable energy to get traction on a resolution. That said - the company ultimately took full responsibility. They arranged for the pickup of the soiled mattress and, despite Saturday not being a usual delivery day, delivered a brand new replacement at no cost the day we were leaving town for a longer trip. That effort is appreciated. This review reflects the full arc: a situation that started with unacceptable business practice but ended with the company making it right. I'm still cautious, and I wouldn't have gotten to this outcome without persistent follow-up - but I do acknowledge that they stepped up in the end.

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Sleep Shop - Comfy

Comfy

Sleep Shop - Sleep Shop | Explore our wide range of products, including mattresses, furniture, and pillows!

Sleep Shop | Explore our wide range of products, including mattresses, furniture, and pillows!

Sleep Shop - Sleep Shop | Family owned & operated since 1979

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Sleep Shop | Family owned & operated since 1979

Sleep Country - furniture - Updated October 2026

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